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8.8

2,387 reviews

Mercure Santa Marta Emile

Mercure Santa Marta Emile

Calle 115 # 2 - 39. Bello Horizonte., Santa Marta, 470007, Colombia

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Mercure Santa Marta Emile

Welcome to Mercure Santa Marta Emile, a 4-star hotel located in the vibrant city of Santa Marta, Colombia. With its stunning mountain views and proximity to the city center just 6.5mi away, this hotel offers the perfect balance of relaxation and convenience for your stay.

Start your day off right with a delicious breakfast included in the minimum price, and take advantage of the hotel's fantastic amenities. Unwind by the outdoor swimming pool or the kids' pool, or pamper yourself with a visit to the spa and steam room. The hotel also offers a fitness center and a sun deck, ensuring that you can make the most of your stay.

Guests rave about the Mercure Santa Marta Emile, with an impressive 2387 reviews. The hotel's convenient location, friendly service, and comfortable rooms provide an unforgettable experience for all travelers. Don't miss the opportunity to stay at this delightful hotel and explore all that Santa Marta has to offer. Starting at just $66, it's an excellent choice for your next trip.

The Mercure Santa Marta Emile is not just a place to stay, but a destination where you can bring along your furry friends! Yes, that's right, this hotel is pet-friendly. Just let the hotel know in advance and there may be some charges applicable. Now you don't have to leave your beloved pets behind when you go on vacation.

One of the highlights of staying at the Mercure Santa Marta Emile is the amazing pool area. Pool 1, located outdoors, provides a refreshing oasis for guests to relax and unwind. However, please note that this pool is exclusively for adults only, ensuring a peaceful and serene atmosphere. So, leave your worries behind and take a dip in the pool, enjoying the stunning mountain views that surround the hotel.

When it comes to dining options, the Mercure Santa Marta Emile has you covered. The hotel features the Emile Restaurante, where you can indulge in a variety of cuisines. Whether you're in the mood for traditional, modern, romantic, or family-friendly ambiance, there's something for everyone. From Caribbean and French dishes to pizza, sushi, and Latin American flavors, the Emile Restaurante has got it all. So, treat your taste buds to an unforgettable culinary experience right at the hotel.

Closest airports

Simón Bolívar International Airport

2.1mi

Ernesto Cortissoz International Airport

41.8mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Balcony

Rooms

Superior Queen Room with Sofa Bed in Mercure Santa Marta Emile

Show 9 photos

Superior, Queen, Sofa Bed

1 Queen Size Bed

300 sqft

Mountain view

Private Bathroom

Balcony

Terrace

+

More details

This double room has a balcony, electric kettle and sofa. The bed is 180x200 centimeters.

Superior Twin Room in Mercure Santa Marta Emile

Show 7 photos

Superior, 2 Twin

2 Twin Beds

300 sqft

Mountain view

Private Bathroom

Balcony

Terrace

+

More details

Enjoy stunning mountain views from the balcony of our spacious Superior Twin Room, perfect for families with 3 adults and 2 children. Stay in absolute comfort with air conditioning, soundproofing, and a flat-screen TV, all within 301 sqft of luxurious space.

Apartment Standard

1 King Size Bed

325 sqft

Balcony

Minibar

Flat-screen TV

Wheelchair accessible

+

More details

APARTMENT STANDARD is 323 square feet and includes a king-size bed 150-183 width plus balcony, desk, cable tv, tea and coffee making facilities , ironing set, and safe and is Wheelchair-accessible.

Deluxe Queen Room with Sofa Bed in Mercure Santa Marta Emile

Show 10 photos

Deluxe, Queen, Sofa Bed

1 Sofa Bed

1 Queen Size Bed

560 sqft

Mountain view

Private Bathroom

Balcony

Terrace

+

More details

Superior, Balcony

Balcony

Minibar

Flat-screen TV

Wheelchair accessible

x4

+

x3

More details

Superior With Balcony includes balcony, desk, cable tv, tea and coffee making facilities , ironing set, and safe and is Wheelchair-accessible.

Superior, King, Sofa Bed

1 King Size Bed

1 Sofa Bed

Balcony

+

More details

Superior, 2 Double

2 Double Beds

1 Twin Bed

Balcony

x4

+

x3

More details

Superior

1 Double Bed

1 Twin Bed

Balcony

x4

+

x3

More details

Show 7 photos

Superior, Twin

Balcony

Free wifi

Flat-screen TV

+

More details

Superior, King

1 King Size Bed

+

More details

Superior King Bed

Deluxe, Balcony

Balcony

x10

+

x6

More details

Room Deluxe With Balcony

Standard, Queen

1 Queen Size Bed

x4

+

x3

More details

Guest reviews

8.8

2,387 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇩🇪

Asena

8.2

May 2023

Provide medical service free of charge if required. Offer transportation services for reasonable prices. Generally clean room. Beautiful view (mountains on the left, sea on the right). Supermarkt close by.

Smelly towels for pool/beach. Employees are very slow in processing your orders. We had issues in our first room with the sink completely falling off and the poorly functioning shower drainage (but got offered a new room asap). Very quite hotel. No activities and nearly none of the costumer were at the restaurant or pool bar. The pool is being shared with the people staying in the apartments next door.

🇺🇸

Carolina

9.1

February 2023

Beautiful hotel and facilities. Staff was helpful and nice. The beach was beautiful, even the beach vendors were nice. The room is big and the view of the pool and beach are a plus. The elevators work well, but don’t forget your key or it won’t work. I felt secure and safe always, even at night.

The pillows were huge and bulky, not good ergonomics. And the outside surrounding the hotel could be improved, but I don’t know if the hotel has any say on sidewalks and street conditions.

🇨🇴

Juan

8.2

August 2022

* Very friendly staff and the organized schedules for breakfast * This is my second visit and did not have any problem and they also helped me out with the transfer from the airport * Rooms are exactly as in the booking * Breakfast has a decent variability

* The pool bar has an insane schedule, they offer drinks from 9:00 am to 10:00 pm, which does not make sense on Weekends and Friday nights. This should be at least until 11:00 pm or 11:30 pm. * Colombia is a country with lots of fruits they should put more options on the breakfast buffet * Tours & visited guides lady made two mistakes on the services that we took for Tayrona and Bahia Concha. She confused the destinations, dates, and the tours that we paid for, we were in the place [bahia concha] and she forgot to mention that we paid for lunch and snorkeling, so the tour guide didn't want to take the service. We had to call from a very low signal area to solve the confusion, it was really uncomfortable.

🇨🇴

Sebastian

8.2

October 2022

Great location, being close and offering amenities in the beach.

Breakfast buffet is a low quality service for the cost, besides the hotel offer it’s rates with and without the breakfast option, tricking guests to chose the lower value option when the standard in all Colombian hotels is to offer rates with breakfast. Pillows were low quality too and the service in the restaurant of the pool area was slow.

🇩🇪

Deiters

10

September 2023

The breakfast buffet, the wellness area, the pool , the nice staff and the amazing comfortable matress🥰 I havent slept so good in a long time. So thanks for the amazing matress. I also liked the fact that there is a gym and a working space. In general the restaurant is very fancy and clean. I had a very good time and the staff was super helpful and nice🙏🏼🙂 Thank you.

🇬🇧

Juanplu

9.1

August 2022

A nice modern hotel, very well located, near a mall with plenty of food options. Also, very close to a great beach. The facilities were modern and clean. The staff was attentive and very friendly.

Unfortunately, they have a problem with their water system and we spent the last night and day without a water supply to our bedroom. They took a bit longer than expected in this kind of situation to offer a solution and communication wasn't great to start. After that hiccup, they did very well offering us a range of solutions.

🇬🇧

Juan

9.1

January 2024

The location, facilities, staff, and overall facilities. Very comfortable and fresh rooms.

Slightly confusing pricing not necessarily in line with what we were expecting from our reservation via booking, and I am not talking about the VAT bitumen general pricing.

🇨🇴

Alonso

8.2

May 2022

Is a really nice hotel with a great swimming pool and a very nice breakfast. The staff was also really helpful. Although it is not a beach front hotel, it is within walking distance. No more than 2 or 3 minutes.

I think the prices of minibar consumption are extremely high and not at all justified. I know it is normal for hotels to charge a lot for those options, but in this case they are obtaining a 20x profit on things. Regarding the lunch, the prices are also a bit high and the portions do not meet expectations, although the flavor was awesome. Finally, must say that pillows were not comfortable at all.

🇨🇴

Maria

8.2

October 2023

The staff is was outstanding, always on top of things and willing to make everything even more confortable. The hotel was organized and tidy at all times, the pool was great for relaxing and disconnecting. The buffet service had a lot of options and was well presented.

Our room had an odor problem, some how a cooking smell enteres.

🇩🇪

Patrick

9.1

February 2024

The staff was extremely friendly and always proactively willing to help. The pool area was very nice. The way to the beach is very short with a separate exit/entrance which made it easy to access. The food in the own restaurant is very very nice and the prices are more than fair!

Points of Interest Around Mercure Santa Marta Emile

Airports

Simón Bolívar International Airport

2.1mi

Ernesto Cortissoz International Airport

41.8mi

Restaurants

Emile Restaurante

Cuisines

  • Caribbean
  • French
  • Pizza
  • Sushi
  • Latin American

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Mercure Santa Marta Emile

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Balcony

Stay rules - Mercure Santa Marta Emile

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Santa Marta Emile

Can I bring my pet to Mercure Santa Marta Emile?

Yes, you can stay with your pet at the Mercure Santa Marta Emile. However, please note that there may be charges associated with bringing your pet. It is recommended to inquire about the specific fees and any other requirements they may have for accommodating pets.

What's the check-in and check-out schedule at Mercure Santa Marta Emile?

Mercure Santa Marta Emile permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.

Does Mercure Santa Marta Emile offer complimentary parking?

Yes, there is parking available at Mercure Santa Marta Emile. The hotel offers free private on-site parking for its guests. However, it is not possible to reserve a parking spot in advance.

What are the rates at Mercure Santa Marta Emile?

The entry-level price at Mercure Santa Marta Emile is $66. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What types of rooms does Mercure Santa Marta Emile offer?

The hotel offers Deluxe Queen Rooms with a sofa bed, Superior Queen Rooms with a sofa bed, and Superior Twin Rooms. All rooms are non-smoking. The Deluxe Queen Room and Superior Queen Room can accommodate 2 adults and 2 children, while the Superior Twin Room can accommodate 3 adults and 2 children. The Deluxe Queen Rooms and Superior Queen Rooms have 1 queen size bed and a sofa bed, while the Superior Twin Room has 2 twin beds.

What is there to do in Mercure Santa Marta Emile?

Guests can spend their time at the Mercure Santa Marta Emile hotel by enjoying the leisure amenities provided. They can relax by the outdoor swimming pool or cool off in the kids' pool. For ultimate relaxation, guests can visit the steam room or indulge in spa treatments at the on-site spa. The hotel also offers beach umbrellas and chairs for guests to lounge by the beach.

For dining options, the Emile Restaurante on site offers a variety of cuisines including Caribbean, French, Pizza, Sushi and Latin American. The ambiance of the restaurant is family-friendly, traditional, modern, and romantic.

Additionally, guests can stay active by utilizing the fitness center or enjoying the sun deck. For business travelers, there is a business center available. Overall, guests have a range of options to relax, dine, and stay active during their stay at the hotel.

Does Mercure Santa Marta Emile have a pool for guests?

The Mercure Santa Marta Emile hotel has one pool available. The pool is located outdoors and is available for all seasons. However, it has an age restriction and is only accessible for adults.

Does Mercure Santa Marta Emile have on-site restaurants?

Yes, the hotel has a restaurant on site called Emile Restaurante. It offers a variety of cuisines including Caribbean, French, Pizza, Sushi, and Latin American. The restaurant has different ambiances such as Family Friendly, Traditional, Modern, and Romantic.

Can I use my credit card at Mercure Santa Marta Emile?

Yes, you can use your credit card at Mercure Santa Marta Emile. They accept Mastercard, Visa, American Express, Diners Club, and Maestro. However, cash is also accepted as a payment method.