The hotel is very nice, tidy, with friendly and welcoming staff. The rooms are beautiful and cozy. The hotel is located in the center of the city, not far from a beautiful river, where you can take a walk and breathe in the fresh air. Many historical locations of the old city are within walking distance. Breakfasts at the hotel are tasty, the choice of dishes is sufficient, but I would like more variety of dishes on different days. Perhaps we have entered the season when the dishes are the same all week long, practically unchanged. Therefore, this is the hotel's only advice - to make different menus on different days :). But if you don't stop for a long time, then this moment is not important :)

Beautiful hotel, good standard european breakfast, nice location in quite and beautiful area, approx. 10-15 min by car from city centre or 45 min by foot. Safe garage in the hotel, nice fitness area on the rooftop of the hotel. Tram stop 2-3 minutes from the hotel, mini market 1 minute from the hotel. Ok room, some update of the rooms is needed. Helpful staff and nice caffe bar working until midnight.

A bit far from city centre if you prefere only walking. Lack of facilities in the hotel, there is nothing except small hotel bar and gym. Rooms need updating. 25 euros per day for a garage usage.

The staff were extremely helpful, and on arrival gave us a map of the city with very clear instructions of how to get to the centre, and she even marked out some locations we could visit. The breakfast had an excellent selection of both cooked and continental, with a good variety of teas, coffees and juices. The room was exceptionally clean and very nicely decorated, and the bathroom had both a shower and a bath which was a nice surprise. Housekeeping gave us clean towels every day, replenished any coffee and milk we had used, gave us clean glasses for water, and even folded our PJs on our beds. If/When I return to this beautiful city, I will absolutely stay at the Hotel Hermitage again, and would recommend it to all of my friends. Very reasonably priced, good value for money, and down a nice quiet street so we got a good night's sleep. Thank you all and see you next time!

Not applicable- we had an excellent stay.

Very spacious, clean, and well-equipped room! We had a very comfortable stay while visiting the Prague Christmas Market which is located very close, approx. 30 minutes walking distance from the hotel! We also ordered room service and the food was exceptional. The staff were very friendly as well and gave us a map and detailed instructions on how to reach the nearest tram station.

The breakfast buffet options were okay but rather basic, I would've liked to see more options, e.g. plant-based milk or Greek yogurt, maybe a fruit salad, different kinds of cooked eggs, etc.

I recently stayed at the Hermitage Hotel in Prague to celebrate my birthday, and I can’t speak highly enough about the experience. From the moment we arrived, we were treated like VIPs. The staff greeted us warmly and informed me that my room had been upgraded to a superior room with a terrace—a wonderful surprise! Despite arriving before check-in time, we were told our room was already prepared and ready, which was incredibly convenient. To top it all off, I was selected as the ‘Guest of the Day’ and gifted with a complimentary two-course meal for two and a bottle of wine. When we entered our room, we found a complimentary bottle of bubbles waiting for us, which was such a thoughtful touch. The room itself was spacious, beautifully furnished, and spotlessly clean. We enjoyed an exquisite dinner at the hotel restaurant that evening. The next day, on my actual birthday, we returned from sightseeing to yet another surprise: a second bottle of bubbles and a birthday cake waiting in our room. I haven’t experienced such exceptional hospitality even in five-star hotels. Special thanks to Miroslav Forejtek, the general manager, and the entire Hermitage team, who made every effort to ensure our stay was memorable. They even allowed us a late checkout and provided space for our bags while we waited for our flight. The Hermitage Hotel went above and beyond, making this birthday one to remember!”

No complaints

Hermitage is a perfect location. Outside the main tourist area. Surrounded by local restaurants and local cozy bars. Breakfast in the hotel was first class. They have an excellent team of staff, personable and very efficient. We stayed over Christmas week which was very cold. Walking into the hotel was like being wrapped in a hot blanket alway warm and cosy. Trams are great value/very frequent stop very close the the hotel. We walked along the bustling river bank into the old town. When we visit Prague again we will defiantly stay here again.

It was all great

My girlfriend and I received a complimentary room upgrade, which was an immediate sign of the wonderful stay to come. The room was spacious, exceptionally clean, and very comfortable overall. The staff was friendly, helpful, and informative throughout our stay. Breakfast exceeded our expectations, offering a variety of options (also a lot od choices for non-pork eaters). We parked in the hotel’s garage, which was spotless and reasonably priced at around €26/day—less than typical rates for such proximity to the city center. The tram into the center was very convenient, taking just 6-7 minutes. We purchased 24-hour tickets directly at the hotel reception. We will absolutely stay at the Hermitage Hotel again when we return to Prague!

• Breakfast: The breakfast was exceptional – a wide variety of options, fresh ingredients, and everything was delicious. • Staff: The hotel staff was incredibly kind and attentive, always ready to assist with any requests. • Quiet Atmosphere: The hotel is very peaceful, providing a perfect retreat after a day of exploring the city.

• Location: While the hotel itself is lovely, the distance to the historic city center was a bit inconvenient. It takes approximately 34 minutes on foot or about 20 minutes using public transport to reach key attractions.

In terms of facilities, the room had everything we needed (mini fridge, safe, clean bathroom with decent shower). The lobby, bar/restaurant, and breakfast area are stunning - the staff are fantastic. The location wasn't bad for us but depends on the traveler. In most cases, you're about 20 minutes walking or tram from main sights, which is not a pain for us but could be for others. We happened to book during a steep promotional price so the value was there but at full regular price, we may have considered shopping around. All in all, you will have an enjoyable stay here!

The shower leaked, which was difficult for getting in and out without slipping (and caused us to use a lot of towels to keep the floor dry). The location, as mentioned in the "likes" is great but not super central - though this wasn't an issue for us (and the value was there at the steep promotional price), it could be a deterrent for other travelers. There was only 1 pillow per person on the bed and it was quite flat and uncomfortable.

I found everything clean and comfortable. The staff were very polite, friendly, and kind. They were very helpful and provided thorough explanations when we needed guidance. The cleanliness and comfort of the room were exceptional. The lobby and restaurant environment were very beautiful and stylish. There was a very pleasant smell in the hotel lobby. The breakfast was complete and varied, and we really enjoyed it. The neatness and cleanliness of the restaurant staff were also noteworthy.

I really can’t mention any negative points because everything was excellent. I just have one suggestion: I think the breakfast table was missing olives. If olives were added, it would be perfect.