One of my favorite hotels. The room on higher floor had an amazing view and was soo relaxing. I wish I could stay longer than 3 days. Great location as well walking location to Haeundae beach and to Shinsegae, both actually walking distance. Breakfast was served either on 31-32nd floor and just amazing. Both a la carte and buffet, there was not a single thing missing and the service was perfect. Amazing staff.

The odor from the drainage is terrible 😞 in

The room and view was beautiful! Most staff were very accomodating, helping with bags and taking good care of us :)

There weren’t many food options for people with dietary requirements, we really wanted to eat in the restaurant but there wasn’t much we could eat. It made the stay a bit disappointing, but we were just happy to be in such a beautiful place. The only other thing was the next morning we wanted to order a coffee so I called room service and the operator was quite rude, when I asked her for the iced americano her response was “now!?” In a bit of a rude tone, I wasn’t sure what the concern was….

Our room was perfect and room service was also very nice . The staff was extremely polite and very helpful thats a big 10 on 10 for me . Thank you for hosting our family in your hotel ...hope to come to back soon . Keep it up

On day one room service , in your menu under asian specialities theres a dish called "Prawn Wonton Soup " which I ordered and then I was told that its not available . Small suggestion to review the menu and take off the ones which you don't serve anymore :)

Everything was perfect. Excellent hotel in a great location with great facilities and stunning views of the city.

It is strange that they charge some small money for toothpaste in the room and you also have to pay something for sauna entrance and swimming cap for the pool. You would expect that such items come for free, considering the price of the room. Not so important but nevertheless...

Everything was amazing. From the panoramic views on the 30-32 floors where the lobby and dining are to the modern interior with subtle Korean touches to the outstanding service to the wonderful amenities like the pool and spa, everything is top notch. Close enough to the hustle and fun of Haeundae Beach area but is itself in a neighborhood that's calm and quiet.

Nothing.

The hotel is nice, the staff are gracious and welcoming, and the location and view of the bay and the bridge are really great. It's a very nice place to stay.

The breakfast arrangements are a bit strange and feel the a la carte could be better. Perhaps it is just the comparison with the Grand Intercontinential where I'd stayed earlier but the service seemed confused (we were given wrong orders on multiple days) and while the food was certainly nice, it just seemed to lack the higher quality I'd expect at a park Hyatt. Additionally, seating for breakie seemed muddled and found quite often familesi with noisy kids would let them play their iPads at high volume kinda of disrupting the breakie atmosphere. Often it felt like the staff were a bit overwhelmed at breakfast by orders and logistiics. That said, it was good. Just expect it to be excellent at the Park Hyatt for what you pay.

What a wonderful experience from start to finish! My gratitude to the team for their warm hospitality and kindness. A special mention to Mr Ben Park the Duty Manager who was always present and there to assist. Will be back for sure and is undoubtedly the best hotel I have stayed in Busan.

Can't say anything bad to this hotel!😃 We had an amazing nights and days here! The hotel staffs were so nice very approachable and willing to help.🥰 The facilities were good. We were in family suite with dining, lounge area and big bathroom with bathtub. It was very clean! The hotel is near to sealife busan aquarium for about 10 minutes by car. Right front of sealife busan aquarium is the haeundae beach. I Love the beach so much. Of all the beaches here in Korea that I went to, haeundae beach is the best! Lotte World Busan too is not too far from the hotel. It only took us 15-17 min. From the hotel you can view the amazing bridge that is full of lights at night.And its near too the skyline capsule and haeundae train. Will be back here next year!❤️

Very luxurious hotel. Everything was top-notch. Didn't get to try the buffet, but I heard from my friends that it's quite good. Rooms were very neat and tidy and quite sizable. Park Hyatt never fails to impress!

There could've been more international channels. If you want to explore Central Busan (near Busan Station) the hotel is quite far (15-20 minute drive) since it's in a separate location. If I were to nitpick, the only thing I had a quarrel with was how to operate the lights and blinds since it seemed unnecessarily complicated to use.