Reception staff were friendly and very informative. Also our request for the location of our room was fully met. 'Oasia' sushi restaurant food was as good as usual!

On a pretty quiet Thursday evening, the new bar staff and server in the 'Oasia' sushi restaurant appeared to be left a little too unsupervised resulting in unusually slow/somewhat disappointing service. The hotel's relationship with the parking company/companies is unfortunate. Europark especially risks damaging the hotel's reputation as a good city centre property. (I am not the only guest to feel this way.)

Right in the middle of town, beautiful and busy cocktail lounge downstairs. The hotel feels upmarket with location and the rooms a clean and tidy. I forgot my laptop in the room when I left and the hotel staff found it, contacted me and kept it in reception until I could come back to pick it up.

Beware that if you park underneath the hotel in the garage that you will need to pay for a full 24 hours and that you are charged again if you leave (for dinner) and come back. Make sure you have installed and set up EasyPark on your phone before arrival, as you will need it for parking around the hotel.

Big breakfast room, which was able to cater to all the needs of our family who were also staying at the hotel. Compared to our last stay, we didn’t have the same issues with the car park rave that kept us awake before.

No toaster freely available, we had to ask for one. No tea and coffee in the room, but was told on day 2 that we could get a coffee from the restaurant vending machine in the main dining hall.

Good location with plenty of parking, which is very good and secure. The room was clean tidy and plenty of space. The breakfast was excellent. Food in the Italian restaurant was exceptional.

The Restaurant struggled to serve us and were very slow. They did apologise and gave us a free coffee. There were no tea/coffee facilities in the room, which for a BW is surprising and disappointing. This is a very expensive hotel.

My wife and have stayed here many times previously. The front-of-house staff are charming and helpful. We alkways use the Oasia Sushi Restaurant - and we never fail to be delighted by the ambience, the service level - and of course, the amazing Japanese food. (The ad libitum sushi is a steal at the price and quality!) The Saturday disco in the great Gin Bar area was cool and entertaining.

The ground floor rooms at the weekend can be noisy from street revellers. Be aware!

Having stayed at this hotel several times, my wife and I know what to expect from the rooms. Typically 'Danish' and minimalist. Fairly small, but adequate rooms.

On this occasion, there seemed to have been something of a recruitment drive, and the knowledge level amongst the front of house staff was (naturally) lacking. They didn't seem to have much support from more experienced colleagues/managers, giving these new staff - and customers - not the best experience.

The hotel was brilliant, the room was lovely and clean, had everything I could need. The restaurants were amazing food, good staff and good service. The bar was fair price for a hotel bar and nice drinks too. The staff were pleasant and helpful whenever they could. I would definitely recommend to stay here again.

The only slight complaint was having to walk through a busy restaurant to get to my room access, I felt it was more rude to the other guests. It was really not a problem though but if I had to choose something that would be it

Perfect Location when you are travelling by public transport, located near to central station, Vejle Fjord and central passage. Quite nice wok dishes in Oasia restaurant with afordable price. Check out until 12.

Hotel does not have plastic segregation which is a bit dissapointing for a 4star hotel located near to Okolariet museum which promotes ecology, so we had to carry plastic to public trashes. Ramp for troleys should be better marked, otherwise you need to carry bags over stairs. Breakfest and drinks were quite expensive. Jacobsen restaurant was closed and bisteka was quite pushy and you couldent order wok there even they said we can order from Oasia menu. Would be nice to have fridge in the room. Carpet in the room asked for cleaning.

Nice location, friendly staff and clean well presented room. The restaurant is great too. Perfect day trip from here to Lego House Bilund.

Would have just liked a bit more floor space than the large wardrobe

Close distance from Vejle train station. Quite nice breakfast arrangement with typical Nordics menu. Bath amenities including shower jellyfish and body soap were nice.

Curtain width in my booked room were not sufficient so that people could easily see my room from outside.