I was really surprised by the quality, cleanliness and the friendliness of the staff. The access to the intercontinental hotel facilities next door was unbeatable. It was like I was staying in a gigantic hotel with all amenities. Excellent. The breakfast buffet was fantastic. Very thoughtfully selected and well laid out. No complaints at all. I would stay in this property again.

Would have been great if I had a mini fridge in the room and also missing was room service.

The location and the staff are very friendly and helpful. There are many restaurants in the hotel and the hotel is connected with the city star mall and you can find many restaurants and ifbyou are interesting with shopping you find many of brand shops in the city star mall.

The windo not soundproof, and you can hear noise (cars and people walking in the street)from the street.

The location Quite room

No variation in the breakfast The furniture especially the carpets needs to be replaced

The breakfast is excellent and the location is great

When I first arrived in the room, there was a smell of paint that gave me a headache. I was promised to change the room, but it was not done. After that, it seems that I adapted to the smell.

Clean, rooms were spacious and next to a great shopping mall. Food (Breakfast) was average but well served. Mina from the reception helped in finding my reservation on booking and complemented me with rooms upgrade.

Booking.com system had an issue at the hotel and they couldn’t confirm my reservation using my booking.com reference number and took a while (close to 30 minutes) till I was able to check in.

Many things I liked about this place, its location, adjacent to a big nice mall where I can find anything I need. The staff were super nice and always available to response swiftly. Big thanks to Holiday Inn and its wonderful staff :) , more specifically I can say Ms. Mennatallah, she was super nice and helpful, her advices made my stay more comfortable. Looking forward to come again.

We are each year at least 2times in this hotel and we like to stay there - but the new coffee machine in the Restaurant was not a good investment...either not working at all or bad and it looks like staff didn't get a proper training how to handle

I had a very pleasant stay at Holiday Inn Citystars. I had to work remotely for a couple of days and wifi was excellent all the time. I never had connection problems. Rooms and common areas were always clean. Variety of options during the breakfast, the hotel has a travel agency and cash machines. I always felt very safe. I needed a COVID-19 PCR test before traveling back home and the hotel provided me the service. Considering Cairo international airport, the hotel location is very convenient. Also, it has direct connection to a big shopping center were you can find variety of shops and restaurants. Staff was always very friendly and willing to help. I’ll stay here again if I go back to Cairo.

Location is very convenient for airport purposes but a bit far of the city center. Prices are high.

Staff were very helpful and very polite. I would like to congratulate them all from Management till the room cleaning staff.

The lack of spacious social places (cafeteria), where you good have a quite afternoon chat with friends.

The bar is v poorly stocked . No regular whiskies like Red Label , Black Label & no Vodkas . Morcus the Bar Manager when he resumed made excellent arrangements. Full marks to Morcus .