Our room in the back was very spacious and the bathroom was modern and clean. Huge balcony covered with pines, very private and amazing spot to relax. The grounds and view of the mountains were stunning and allowed us to stay off our phones and truly enjoy the natural beauty of the region. The pool was another delight. Delicious breakfast and staff are helpful and very friendly. Located on a great little cul de sac in Juayua. The village is also great.

No coffee before 8am and not very good coffee which was surprising since it's a coffee growing region. The room was beautiful but no dresser or shelves or hooks or closet so for 5 days we had to keep our clothes in our suitcases and on the couch or floor. The room is big enough to accommodate a piece of furniture for clothing. And it rained everyday yet nowhere to hang up our wet clothes and jackets.

We loved staying here, it was a very comfortable 4 nights. The location is super quiet, the view across the mountains is pretty special, the food was fresh and really good, and we appreciated the laundry service. We used the pool, enjoyed our balcony, and slept well here. It was a nice spot to either stay in town and wander around, or do day trips fro. We did both. Highly recommend for sure.

The room was spacious, modern, and comfortable. The reception (Walter) who greeted us was friendly and arranged a tour for us the following morning for the 7 waterfalls. The hotel doesn't have very many rooms, so it felt like an intimate boutique hotel. Many options for breakfast, which was delicious and accommodated earlier time for our hiking tour. There are some rooms in the back with views of the volcanoes; ours was in front facing the street. You can see the volcanoes from the patio area in the back. The hotel is tucked at the end of dead-end street so very quiet.

The only negative was the shower didn't have hot water.

The view cannot be beat! Every morning the sun rises behind the volcanos and you see a beautiful glow behind them that makes it worth the stay. Beds were comfortable, pillows were great. The facilities are awesome, sitting in the grassy area with the view of the volcanos is unforgetable. The staff is very friendly and helpful, including the owner. Laundry service for $5 is perfect (they even offered to fold our laundry, which we said no to, haha). It's very easy to get to the central plaza in Juayua, it's very easy to get to the Chorros and the other waterfalls that are in the area.

The shower runs out of hot water pretty quickly. Our last morning, the water did not even get hot. Breakfast was very good, but the portions are quite small. It's also annoying that, while coffee is included in the breakfast, I have to pay extra if I want to have milk added to the coffee.

It was a quiet location away from most of the street noise. The mountain view was gorgeous. It was nice having the kitchen on location although took a bit of time to get food. Hot water and good beds were a plus.

The hotel front gates were locked (didnt try to go thru) and with early rising we had to stay in our rooms or common area which was a bit of a challenge with 3 kids.

Great location, beautiful property, lovely food, fantastic friendly staff. The rooms at the back don't have much view but they are quieter so perfect for me. The location is good because it is on the edge of the town so more peaceful and the garden has a view of the mountains behind the town.

Shower goes hot & cold - we coped!

This is a magical property. It’s lush and beautiful and the landscaping and ambiance is amazing. My husband and I bought bottle of wine and enjoyed the evening out in the air. It was fabulous

It was a little loud in the morning with young children running about. Also, all outside food and beverage is prohibited. They sell beer, wine and have a restaurant on site.

Location: Easy walk to downtown. Personable & helpful staff. They organized a wonderful hike for us to the Siete Cascadas. They provided water and apples for our hike. A Good breakfast is included.

Guests have to pay extra for fresh milk for their morning coffee. Given the price of rooms in this hotel, we believe warm fresh milk should be provided, especially for guests who ask for it.

Beautiful little garden and a nice setting. Staff are very nice and helpful.

Behind hotel is a busy local road, trucks passing through day and night. The door and windows of the room I stayed (number 6) are not soundproofed. I’m a light sleeper, therefore it’s bothered me a little.

Views of the volcano and mountains are breathtaking. Very nice relaxing grounds. Staff was wonderful.

The free breakfast advertised was only for two of the three people staying in the room and we were told we had to pay for the other.