The clean up staff in the dining room and for the room were exceptional!

The bartender who prepared the free drinks could have been friendlier. I feel she was expected to do too many things during that time. In addition to maintaining the guests with the free drinks, she was also waiting tables and delivering food to the clients within the bar area. She is also responsible for the cleaning of the dirty glasses. To me and the people I was vacationing with, this was too much for one person. Please, get some help for her.

The location was excellent and the staff was great.

The location is old and dated. Needs to ne renovated, the pool area furniture was quite worn, bathroom did not have vents. Had to leave door open so bathroom did not get stuffy, televisions more than 10 years old not smart. The door locks were updated and the mark where old lock was were visible on all room doors. Doors were not painted so that defect would not be seen.For the price we paid the property did not meet expectations. Maybe the owners feel because location is ideal upgrades are not necessary? The property is well used and greatly in need of renovations. Especially, because of the price to stay there.

The breakfast is amazing! The restaurant has very good food and provides room service delivered in to go format. Friendly, efficient staff. Fast elevators. Very clean and very attractive property.

Rooms are built around an inner atrium and depending on guest volume, the noise can be heard deep into the rooms. We could not get WiFi to stay connected in room 445 no matter where the devices were in the room. We asked front desk to look into this, they said it was weird but nothing was done to correct the issue and it remained inoperative the whole 2 days. The interior carpets are very worn and could use to be replaced but did not ruin the clean vibe. Toilets are small and very, very low.

Easy going.

walking so far away to the beach with knee problems. I thought we would be able to walk out of the hotel to the beach not having to walk across the street and please put rugs down to catch the water when coming from the pool. This is certainly an issue for that could be legal if someone falls.

Right across the street from the beach. Plenty of parking.

1) Check-in and check-out process was simple and virtual. 2) Digital key + sharing very helpful 3) Spacious Room, clean bathroom, great facilities inside room. 4) Excellent breakfast (especially the omelette).. lots of options for breakfast 5) Super friendly staff 6) Excellent house keeping service. our room was arranged without even requesting!!! A big thanks to the housekeeper. 7) Private beach access- just cross the road and walk little bit 8) Beautiful lobby and evening snacks!!! 9) Great bar with 2 Free drinks a day!!!! Thank you :) 10) Good quality restaurant with delicious food.

There is nothing I did not like at this excellent facility. my only negative comment is that I had to lift the cart down and up the wooden stairs. One side ramp would have made our lives easier.

Hotel was clean, good breakfast, location from the beach is great, staff were ready for any question, housekeeping service when you call for it is good.

What I didn’t like about the property is that they gave me card for drink (include 2 drinks per day), the service is from 4 pm to 8 pm, as I arrived to the hotel after 8 pm the beverage for the 1st day is lost and you can not use the card for the following day and the checkout is at 11 am, so the beverage for the last day is missed also; the property should have a Bar with a little more extended hours.

Embassy Suites was spectacular. The room was clean, staff was amazing. The breakfast and dinner was like fine dining. The night waiter Anthony was wonderful. He was so attentive to his customers and provided top notch service. Due to recently diagnosed health condition I normally require a fan to sleep. The first night I struggled was unable to sleep, I shared this with the front desk clerk Cecile and she brought me a fan. Myself and my children truly enjoyed our stay and shall return...Thanks Embassy Suites and staff you are Wonderful.

The length of our stay.

Beautiful room with a partial ocean view. Room was very nice and it was quiet. Breakfast was phenomenal! Bed was comfortable and great location!

Christmas decorations were very minimal although Christmas trees were beautiful. I found two long black hairs immediately upon pulling back the sheets, likely from housekeeping. I reported it, but my complaint was no even acknowledged in a text. No water in room, but we were given one upon asking.

The location was great! Especially for a family weekend, I loved all of the extra amenities like complimentary nightly drinks for adults, and light snacks, the breakfast was pretty good for the value, the only thing I noticed is rust in our shower/bathtub I know it’s just rust but it’s kind of unsightly, also the lighting in the rooms are super dark, I definitely think LED lighting would bring life to the rooms, and just make them more inviting and modern, but the staff, the location and the value are all worth it.

Outdated lighting, rust in bathtubs.