A good modern budget hotel with spacious rooms. USP is a lazy river - the only hotel to have one in the Kissimmee area. Cleanliness is good and staff were helpful.

The much lauded lazy river wasn't operating for 'technical reasons' during our stay. We never saw anyone working on it and staff seemed surprised that we were disappointed. The fairly large pool deck had just 25 sun loungers and approx 50 chairs - whoever thought this would be sufficient for a 400+ room hotel in a sunny climate needs to think again! Lack of storage space in rooms means you'll most likely be living out of your suitcase....

Staff was phenomenal during the storm, anyone leaving bad reviews from during Hurricane Milton is just rude. They worked so hard in stressful circumstances and didn’t bat an eye. The little bar oasis was sooo busy one night and the waitress kept her good attitude, all the food was perfect and the man running out the food was exceptional!

My room was kind of humid but not a huge deal

The beds were comfortable. The kids loved the lazy river and slide. Having a restaurant on site is convenient. The staff was friendly and helpful.

Like most hotels, anytime someone opens or closes a door it is very loud. We needed to be in bed early for an early morning event the next day but other hotel guests near us were still awake and going in and out of their rooms and the noise from the doors kept us awake. The curtains were not able to block out the light coming in from the pool area which also made it difficult to sleep. The lazy river and slide does not open early enough to use it one last time before check out on your final day.

The rooms and pools were exceptional along with the Cantina Restaurant. The food was amazing at the restaurant and pools were so nice & enjoyable. The rooms were fantastic as well. Overall stay me and my family were pleased.

The coffee they advertise is supposed to be spectacular and rare. It wasn't good at all. They do have a nice little set up for the coffee area in the morning and it was always so clean because they are attentive. Also, you are charged a fee of 80.00$ while you are checking in and you do not receive the money back until checking out. Something that should of been listed in the formation as choosing the hotel since their are fees already stated within the price.

I love staying here because we know it's going to be clean! The cleaners are the best, so make sure you tip! They even take down the shower curtains when someone checks out. The rooms are large too, which is nice when you're staying for an extended period of time. Staff was very friendly. The lazy river has new hours and is open longer! Downside was that the pool was cold, so we opted to go into the large pool.

The Mexican restaurant had just closed. We went at the end of April. The Mexican restaurant was our favorite, and the only reason my husband wanted to come back here vs. Trying a Disney property hotel.

Didn't like that we never got to use the pool area. It would close if they seen a brief lightning storm coming. It always rains in Orlando. That 5 min drizzle should not kept it closed the rest of the evenings. I chose this place for their pool area. Disappointed. Also the Mexican restaurant down stairs food and service was awful.

Everything was really nice. Our favorite, the pool, lazy river. My husband who is 70 got in the lazy river for our grandson. The room was wonderful. We didn’t have a lot of noise, very sound proof. Location for us was great. Even having to go out to take dogs out in early early morning I felt really safe.

We did visit with dogs, the grass was high around the parking lot where I’d walk them. I usually carry doggie bags but had left them in the room, the dispensers were empty. Our room didn’t have coffee machine .. I didn’t think to check .. so we bought a traveling coffee pot. Other than that we really enjoyed our stay.

The staff was absolutely amazing. Everyone from the front desk to housekeeping were so nice and accommodating. The beds were very comfortable. Let me mention the pool, we spent an entire day at the pool. One is a huge kidney shaped pool with restrooms and a restaurant right on site. The other pool opens at noon. It has a huge slide and a lazy river. It is a great place to stay. I would stay there again. Close to Disney, shopping, eateries, everything.

The only drawback I found was that it needs updating very badly. The carpet leading down to the room was nasty and needs to be replaced. The carpeting in the room was ok with the usual wear and tear.

Beds were comfortable, water was nice and hot. Hotel was somewhat clean.

Pool area was closed for a large percentage of the time we were there.4 days. They kept saying lighting was within 10 miles. First day I found bugs walking on the rug in the room. But didn't see anymore after the first day so I didn't complain. Only 4 or 5 tubes for the lazy river area, totally a joke since one lady kept 3 just in case she may need them. Why have a lazy river to draw in vacationers and expect them to walk around in it Rather than float and relax. We went to relax by the pool and lazy river. That didn't happen due to the closings and no tubes or rafts. So NO this place didn't meet my intentions when I booked.

The staff was amazing in helping us with the reservation we did wrong and getting us the extra things we needed to accomodate our party in the room. They were friendly and helpful and just amazing. The room was huge and the bed extremely comfortable and the pillows great. We had a wonderful view and an excellent stay. The lazy river was amazing as was the hot tub and the grand kids loved the pool. It is located in a wonderful spot with lots around it and easy access to the Disney Parks. An amazing stay!

That we were on the 3rd floor, it made it a little bit of a hard walk on some of us old sick folk, but it was not that bad at all. I can't say there was anything that we really didn't like.