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7.7

1 820 avis

Novotel Kolkata Hotel and Residences

Novotel Kolkata Hotel and Residences

Cf 11 Action Area 1c, New Town Rajarhat, Kolkata, 700156, Inde

Choisissez des dates pour voir les prix

Forfaits Spa/Bien-être

Club enfants

Restaurant

Piscine extérieure

Piscine pour enfants

Parking privé gratuit

Wifi gratuit

Service en chambre

Novotel Kolkata Hotel and Residences

Bienvenue à Novotel Kolkata Hotel and Residences, un hôtel 5 étoiles situé à CF 11 Action Area, 1C New Town, Rajarhat, Kolkata, Inde. À seulement une courte distance de 6,4mi du centre-ville, cet hôtel offre un séjour pratique aux voyageurs recherchant un mélange de luxe et d'accessibilité. Avec 1820 avis, il est clair que les clients ont vraiment apprécié leur expérience.

À partir de seulement $59, cet hôtel propose une gamme d'équipements incluant un spa, une piscine extérieure, une pataugeoire pour enfants, un parking privé, le Wi-Fi gratuit, une navette aéroport, un club pour enfants, une salle de sport, un bar, un restaurant, une terrasse ensoleillée, et plus encore. L'hôtel s'adresse également aux familles avec un buffet pour enfants, des repas pour enfants et des services de garde d'enfants. Les voyageurs d'affaires apprécieront le centre d'affaires, tandis que tous les clients pourront profiter de la politique accueillante envers les animaux de compagnie et des fonctionnalités d'accessibilité incluant l'accès en fauteuil roulant et les chambres non-fumeurs.

Pour un séjour luxueux mais convivial pour les familles à Kolkata, Novotel Kolkata Hotel and Residences est le choix parfait, offrant un emplacement pratique, des chambres confortables et une large gamme d'installations pour garantir un séjour mémorable à chaque invité.

En plus de ses équipements exceptionnels, [Novotel Kolkata Hotel and Residences] propose une politique favorable aux animaux de compagnie, vous permettant d'emmener vos compagnons à fourrure avec vous lors de votre voyage. Vous pouvez profiter de la commodité d'explorer la ville avec vos animaux de compagnie, car l'hôtel est bien équipé pour les accueillir, rendant votre séjour encore plus agréable. En ce qui concerne les repas, l'hôtel dispose de trois restaurants exceptionnels sur place, offrant une gamme diversifiée de cuisines et d'ambiances pour satisfaire tous les goûts et préférences. De l'atmosphère familiale et moderne de The Square proposant une cuisine internationale, à l'ouverture 24 heures sur 24 de SANTE offrant des plats français, indiens et asiatiques, en passant par le Blue Tokai Coffee Roaster avec son cadre traditionnel et moderne et une cuisine indienne, pizza et internationale - il y en a pour tous les goûts ici. L'hôtel propose également une variété d'options de paiement pour la commodité de ses clients. En plus d'accepter les espèces, [Novotel Kolkata Hotel and Residences] accueille également les cartes de débit Visa, American Express, Diners Club, JCB, Maestro et UnionPay, ce qui vous permet de régler vos factures sans tracas et de profiter d'une expérience sans faille lors de votre séjour.

Aéroports les plus proches

Netaji Subhas Chandra Bose International Airport

5,3mi

Jessore Airport

61,1mi

Équipements les plus populaires

Forfaits Spa/Bien-être

Club enfants

Restaurant

Piscine extérieure

Piscine pour enfants

Parking privé gratuit

Wifi gratuit

Service en chambre

Centre de fitness

Salle de vapeur

Climatisation

Buffet adapté aux enfants

Bar

Solarium

Entrée privée

Parking sur place

Terrasse

Entraîneur personnel

Réception 24h/24

Cuisine

Chambres non-fumeurs

Accessible en fauteuil roulant

Parasols de plage

Chaises de plage/Transats

Ustensiles de cuisine

Kitchenette

Ascenseur

Repas enfants

Jardin

Étages supérieurs accessibles par ascenseur

Baignoire

Produits de toilette gratuits

Chambres

Afficher 8 photos

Premier, 2 lits jumeaux, Accès au salon affaires

2 Lits Simples

+

Plus de détails

Afficher 7 photos

Superior House

1 Lit King Size

300 pi²

Télévision à écran plat

Réfrigérateur

Bouilloire

Accessible en fauteuil roulant

+

Plus de détails

Afficher 9 photos

Appartement, Lit King, 1 chambre, Cuisine

1 Lit King Size

570 pi²

Cuisine

Kitchenette

Animaux acceptés

Wifi

+

Plus de détails

1 Bedroom Apartment with Kitchen - single occupancy - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person in Novotel Kolkata Hotel and Residences

Afficher 7 photos

Apartment House, 1 chambre, Usage Simple, Cuisine

1 Lit Queen Size

570 pi²

Vue sur la ville

Cuisine

Salle de bain privée

Kitchenette

x3

+

Plus de détails

Premier Twin Room with Lounge Access - single occupancy in Novotel Kolkata Hotel and Residences

Afficher 6 photos

Premier, 2 lits jumeaux, Usage Simple, Accès au salon

2 Lits Simples

300 pi²

Télévision à écran plat

Climatisation

Bouilloire

Douche

x3

+

Plus de détails

Afficher 8 photos

Premier, Lits jumeaux, Accès au salon

1 Lit Simple

+

Plus de détails

Premier King Room with Lounge Access - single occupancy in Novotel Kolkata Hotel and Residences

Afficher 6 photos

Premier, Lit King, Usage Simple, Accès au salon

1 Lit King Size

300 pi²

Télévision à écran plat

Climatisation

Bouilloire

Douche

x3

+

Plus de détails

Superior King Room - single occupancy - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person in Novotel Kolkata Hotel and Residences

Afficher 7 photos

Superior House, Lit King, Usage Simple

1 Lit Queen Size

300 pi²

Vue sur la ville

Salle de bain privée

Entrée privée

Télévision à écran plat

x3

+

Plus de détails

Afficher 7 photos

Supérieure, 1 lit simple

1 Lit Simple

Télévision à écran plat

Chambres non-fumeurs

+

Plus de détails

Afficher 5 photos

Premier, Lit King, Accès au salon affaires

1 Lit King Size

+

Plus de détails

Afficher 5 photos

Superior House, Lits jumeaux

1 Lit Simple

300 pi²

Wifi gratuit

Minibar

Télévision à écran plat

Réfrigérateur

+

Plus de détails

Afficher 5 photos

Premier, Lit King, Accès au salon

1 Lit King Size

300 pi²

Climatisation

Réfrigérateur

+

Plus de détails

Avis des clients

7.7

1 820 avis

Catégories d'évaluations

Propreté

Confort

Emplacement

Installations

Personnel

Rapport qualité-prix

Qualité du WiFi

Petit déjeuner

Avis en vedette:

🇬🇧

Hopping

8.2

décembre 2023

We had booked a stay for 5 nights @ Novotel Kolkata for my brother’s wedding. After an unpleasant experience with the room’s cleanliness & response from the night staff on the first night, we had shared our feedback through TripAdvisor. From day 2 onwards, I must say that the novotel managers looked into the matter and ensured a pleasant stay for the rest of the 4 nights so that I could focus on the wedding. I must appreciate all the efforts put in by Chandrani & Poonam. Special mention to the floor hospitality lead - Sushmita & team as well. (Reminds me of Arjun’s leadership from his courtyard days). Although the unpleasant beginnings, All’s well that ends well.  Overall, I would consider Novotel for my next visit and a few consistent experiences like this may make me consider them with my favorites of ITC & Marriott. I appreciate their hospitality and as my 2 cents would encourage them to deliver this outstanding service from day 1 and improve the night shift’s performance.

Night Shift Efficiency,avoid check-in during night

🇮🇳

Raja

9.1

décembre 2023

Whatever we have mentioned in our stay duration that everything we got. Bhaskar from the square coffee shop was excellent , he did his job with perfection. We got drink voucher as welcome drink from front office that we have masala tea and coffee, which we enjoyed very much.Thank you pinky. Evening amminities Sandesh platter was made our day.

The square - at the the time of breakfast we are not happy with the food and Breakfast spreads. Half an hour we waited for Sunnyside up, egg Benedict and masala Dosa, after when food came it was cold and stiff. Food and service was not up to the mark.

🇮🇳

Raja

9.1

janvier 2024

Mr. Ibrahim from front desk was very professional, taken hassel free check in of ours. He fulfill our all request. Mr. RAJDEEP from "The Square" was excellent, he did very good service👍. For this excellent service from him we will visit very soon. Thank you

Room service lady order taker need lots of training about guest handling. She is very rude amongst guests directly said NO towards us. Also we ordered for 1ready-made coffee with 2cups, the lady firstly said NO ready-made coffee is not possible after that she said extra cup is inside room minibar. Very disappointing this.

🇮🇳

Sumit

8.2

août 2023

Overall We had a good stay for our anniversary night with some good memories... Below listed some pro and cons.. Pros 1. They decorated our bed very nicely with flowers and provided us with a delicious complimentary cake which made us feel very special. 2. We had a very nice view of the city. Superb Scenario. 3. Rooms were neat n clean 4. Their checkin checkout process was smooth. Didn't take much time although there were huge rush 5. Room was superbly silent. 6. We had buffet breakfast.. This was pretty awesome, they had really a large range of foods. And most of them were very tasty n delicious.

Cons 1. Room was very cold.. Even trying to increase the temperature didn't seem to work. 2. Wifi seemed slower. During video call it was lagging on wifi. TV channel selection was also limited. Though these were not that much of an issue for us as mobile network worked fine. 3. We found a small cockroach in the wall curtain in the room which is honestly little unexpected and disappointing for such a big brand.

🇮🇳

Suman

10

novembre 2023

Perfect from every aspect. Room quality, dimensions, ambiance, washroom, room products like bed sheets, towels, the staffs and management, everything is so perfect

The AC temperature takes long time to change. If you want to change the temperature from 21 to 25 let’s say, the temperature doesn’t change with immediate effect like our home AC, it takes around 20 minutes to go to the temperature that we set. So till that time we were freezing. Management should take care of the technical concern of the AC system

🇮🇳

Rajadutta

10

mai 2023

Front office- Ms Chandrani was kind hearted she provided late check out, Sandesh platter as welcome amminities, end of our travel she give us chocolates which was delicious so nice of you. Room dining- Shailen was great he provided breakfast in room which was part of package. All of them are very good but one of employee in blue tokai name ANUPAM was excellent,,bestest employee in Novotel very helpful he knows his job perfectly.

THE SQUARE- Service was poor, Ms. Arpita is in lost world, didn't attend our table, doesn't pour water, she is very unhelpful, doesn't matter what guests wants, but in another side she is gossiping with colleagues and managers, what type of Service is this is 5star.

🇮🇳

Rajadutta

10

mai 2023

Front office lady guest relation Manager whom we spoken forget the name, she made us late check out at 3pm Thank you for a pleasant and sweet behaviour. Room dining employee Mr. Neel provide breakfast in room which was part of our package in restaurant buffet we are not feeling well for that reason we have ask for that Mr Neel taken extra care and given food exactly which we have ordered followed by accompaniments. Thank you so much Mr. NEEL Blue Tokai employee Mr. Anupam serve us a cappuccino and pastry and taken extra care of us, very welcoming gesture, polite nature, warm behaviour, very much professional about his work. we definitely visit again in blue tokai as soon as possible.

Tax part- 18% gst is fine everybody welknowned about this,but after that 5% service tax again gst on service tax in room dining which was unknown for everybody. please take immediate action by hotel authority and Mr.GM on this matter..

🇬🇧

Ravendra

8.2

août 2022

Location, Lobby of the hotel, Swimming pool and various restaurants at the property are nice. Overall, Staff is very nice and courteous and caring. Especially, Shubam at the pool side and entertainer Sam

1. Cleanliness is an issue with the furniture in the property. For e.g. some of the furniture in the rooms and restaurants have stains on them. 2. Payment Options: While checking in I was made to block a certain amount on my (international) Credit Card which was fine but my preference was to pay the final bill by a debit card at the time of check out. I was told that the blocked amount will be unblocked at the time of check-out and I can pay with whatever mode I prefer. However, due to some technological issues, the blocked amount couldn't be unblocked and I was charged on the credit card and thus incurring more fees on Foreign exchange which I have to now pay to the credit card company. If you don't prefer having international credit card, kindly let us know from next time.

🇦🇪

Nithin

9.1

février 2024

Great property, nice big rooms and comfortable beds. The staff were all very helpful and accommodative. The lobby bar was a nice place to hang out after a long day.

The mosquitos. Though the hotel tries its best to keep the mosquitos at bay they do come in and make it a little annoying to enjoy the facilities in the lobby.

🇮🇳

Shiv

8.2

janvier 2024

So clean, comfortable, and very nice washroom. The Staffs are well trained. And best thing is the excellent location, you find a very large and one of the most famous mall (axis Mall). The Environment inside and outside the hotel is so chaotic and luxurious

Checkin time is too slow, it takes about half an hour. Never think that you go around 2:00 pm and you find your room within minutes. Price is too expensive according to the room. Overall wonderful experience 😊

Points d'intérêt autour de Novotel Kolkata Hotel and Residences

Aéroports

Netaji Subhas Chandra Bose International Airport

5,3mi

Jessore Airport

61,1mi

Restaurants

The Square

Cuisines

  • Internationale

Ambiances

  • Conviviale pour les familles
  • Moderne

SANTE - Open 24 Hours

Cuisines

  • Française
  • Indienne
  • Asiatique

Ambiances

  • Conviviale pour les familles
  • Moderne
  • Romantique

Blue Tokai Coffee Roaster

Cuisines

  • Indienne
  • Pizza
  • Internationale

Ambiances

  • Conviviale pour les familles
  • Traditionnelle
  • Moderne
  • Romantique

Piscines

Emplacement

  • Extérieure

Disponibilité

  • Toutes saisons

Équipements de Novotel Kolkata Hotel and Residences

Forfaits Spa/Bien-être

Club enfants

Restaurant

Piscine extérieure

Piscine pour enfants

Parking privé gratuit

Wifi gratuit

Service en chambre

Centre de fitness

Salle de vapeur

Climatisation

Buffet adapté aux enfants

Bar

Solarium

Entrée privée

Parking sur place

Terrasse

Entraîneur personnel

Réception 24h/24

Cuisine

Chambres non-fumeurs

Accessible en fauteuil roulant

Parasols de plage

Chaises de plage/Transats

Ustensiles de cuisine

Kitchenette

Ascenseur

Repas enfants

Jardin

Étages supérieurs accessibles par ascenseur

Baignoire

Produits de toilette gratuits

Règles de séjour - Novotel Kolkata Hotel and Residences

  • Arrivée / Départ

  • Animaux

  • Internet

  • Restrictions d'âge

  • Couvre-feu

  • Parking

  • Enfants et lits

  • Cartes acceptées dans cet établissement