It’s lovely and cleannice bright.

ROOM 216 OMG the mattress was so hard it’s hurt my back, so I didn’t get any sleep, and ended up sleeping in the car on the way home.. when we have stayed there before the bed was lovely. Also the air conditioner was very loud and could not feel any air coming out, in the end I turned it off and opened the window. I think the bed is in the wrong place for the air conditioner it needs to be on the opposite wall In November we are staying at the Birmingham one close to the NEC I just hope that bed is better. The breakfast was lovely as always.

Perfect stay Stayed the night before a flight from Stansted, so we just wanted a bed for the night. And okTalk about exceeding expectations! Once inside the hotel, it’s great. Everything’s really clean, bright and welcoming. The two reception staff were incredibly helpful, kind, efficient and friendly. Aspasia (I think thy was her name) went out of her way to help with another Holiday Inn booking, too. The room was excellent, well-appointed, fresh and clean. Had a quick drink in the bar which was also welcoming. Really set us up for our holiday. Highly recommended 👍 PS cheap parking too - £7 for 24hrs

Nothing

Easy check in. Nice room, comfortable bed and pillows. Staff lovely, helpful and friendly. Had to park in the car park next door ( a very quick easy walk), which cost around £4.50. Breakfast was good. Definitely recommend

Sofa in our room was damaged and unsightly. Shower flooded in tray. A bit of a grotty walk from and to the car park. Breakfast was good, but bacon undercooked, and the coffee machine was poor.

the room was big, enough for 3 persons. the breakfast was typical English style, with a large variety of products like fruit juice, fruits, croissant and muffins. the staff was very attentive, and able to adapt even to some allergies challenges. I liked the location, closer to the shopping area. I enjoyed the hotel restaurant also.

i was missing some cheese at the breakfast. the rest was fine, we did not miss anything else. thank you very much.

Great comfy beds and decent size room space. Clean and modern bathroom. Lots of variety for breakfast. Just outside of London so a decent price for London. Included wifi without having to pay a fee which is great.

Shame about all the roadworks as our planned walk to the station took a lot longer and all the way round rather than a 7min walk. There were a lot of people at breakfast which should have been light traffic and there didn't seem to be enough staff to help clear the backlog of plates etc.

Big room, easy access to the hotel even with the roadworks, decent breakfast included. Room was quiet, bathroom was a good size with a big shower. The young ladies who were at the reception in the morning were extremely nice and helpful, unlike the gentleman from the night shift who didn’t know too much about the car park.

Car park was too small, so because I had to arrive around midnight, I was asked to park in the car park next door, which is close , except maybe when you are after many hours of travel.

Staff friendly. Rooms clean and comfortable. City centre nearby with many shopping facilities. Station not far away (around 25 minutes walk, but better take a taxi for around 7 GBP). This accomodation is a real good alternative for a short trip to London considering the many poor, dirty and expensive hotels in London. Will definitely come back for the next London trip.

Bar mostly understaffed, only one person taking care of orders. Especially in the evening long queues, sometimes waiting 15 minutes to order something to drink.

Room was great - not a big fan of duvet's as they tend to be too warm. Breakfast was good - but always the same. Staff were great and friendly. Parking was OK for me as I was usually back early. All in all good value

A bit too close to the outside mall which tended to make it a bit busy and noisy at times and the hotel was somewhat difficult to get too by car - but once I had figured that out it was fine. Not too many places to take a quiet walk and relax.

Location. Very convenient to reach Heathrow Airport, London, Cambridge and Oxford.

Parking. The coach parking bay is very small and busy. There is a small car park at the back of the hotel but we forgot to input the registration number hence received a £100 fine. It would be good if the reception staff can remind us each day so that penalty can be avoided.

Nearby hotel there was a shopping mall and restaurants. Staff was very kind and helpfull. Bus station was nearby and getting to airport were easy by bus. Hotel was quiet.

For now minus was that there were large construction work ongoing at the nearby streets. Way to train station wasn't so easy that it could be without construction works. This is ofcourse going to change with time and are temporary.