Apartment larger with more facilities than expected. We found it very suitable for week long holiday. Close to beach, shops, market, laundromat. Easy parking in nearby underground Indigo, if a bit expensive - week booking cheaper.

Would like separate top sheet. Had to remove hot doona inner and just use doona cover. Blanket provided which was good.

I arrived early about 11am, the receptionist was there and my room was ready for me completely unexpectedly when I arrived. The staff were super helpful and very friendly and gave me all the info of what to do to store my bags and leave the key as the reception would be closed when i checked out. The room was really clean and warm. The place was quiet and it had all that I needed to cook for myself for my 2 night stay. I think staying in December helped the quiet. Although there were no instructions for the induction hobs I managed to work it no problems. The shower was really good also. Oh and the location was perfect, being really close to the indoor food market meant everything thing and more was available to me a few blocks away, even an oat milk flat white which I didn't find anywhere else.

There were no filters for the coffee machine, which was fine but would of been great. No instructions for the induction hob. The balcony door didn't lock.

The facilites were great, with plenty of space and everything you need when you travel with a young family. The beds were comfortable and the kitchen fully equipped. The location is perfect: away from the noise, but very close to town and all amenities. I would definitely recommend.

The reception service can be significantly improved. We had a couple of issues in our flat and they were never fixed. It seems as it was the beginning of the season and they were not ready to offer a full service.

The residence is in a strategic location in Biarritz, in walking distance of a bakery, the covered market, a supermarket, and the beaches. The small but perfectly equipped kitchenette gave us the flexibility of eating in sometimes. The bus stop is 5 min walking distance, which allows one to explore the area with an easy to use ticket system, the bus also takes one to the train station.

Our rooms, kitchen and bathroom were perfectly clean, but the bath tub had a big rust stain in the middle, the basin was cracked and lots of floor tiles were also cracked. The door frames were slightly damaged. Overall the look was a bit tired but this did not bother us.

Proximity to beaches, restaurants and attractions. Also the bus to the airport was just down the road. Lovely apartment which was spacious and clean. Selected a city view balcony but the sun is more evident on the opposite side overlooking the garden. Very quiet and shutters help me to sleep.

Duvets were a bit heavy so it got hot at night without any air-conditioning.

Central, peaceful location, very friendly, helpful staff, large rooms, excellent kitchen. A bit dated, but that is fine. Large veranda. Great light-blocking screen in the bedroom.

Reception desk is closed for four hours in the middle of the day. Hairdryer in the bathroom doesn't really work, front desk loaned a second hairdryer which wasn't much better (bring your own if you have long hair!). All the channels didn't work on the TV, but that doesn't matter there are other things to do!

What we really liked was the friendliness and helpfulness of the receptionist Muriel. She would go to any lengths to give you information and was a very kind and welcoming person. We were delighted with the apartment which we had to book at short notice due to the cancellation of another apartment just before we travelled. It was also superb to be able to park our car in their garage on the premises. All in all a wonderful experience. Catherine and Paul, Cork, Ireland

Nice apartment in a good location, clean and helpful staff.

The lighting in the kitchen and living room is not enough. It is not possible to arrive/leave luggage from 11:00 a.m. to 4:00 p.m The bedroom is small and the curtain actually touches the bed which causes discomfort

Location was excellent - virtually in centre of town and you could walk to all the attractions. Very comfy bed and pillows. Reception staff were lovely & friendly.

Some of the tiles on the floor in the sitting room were cracked and the sofa wasn't very comfy.

Helpful reception staff, the location of the hotel is fantastic and its a comfortable and convenient hotel to stay at. Its the second time we visit -it was super practical: we could park the car safely in the basement, its animal-friendly perfect with big balcony and a nice park 2 min walk from hotel, perfect for dog walks in the morning and evening, the apartments are really nice and clean. We would love to retun.