The Hotel Napoleon is a 5 star property. The staff were lovely and helpful. This was our first time in Paris and it was everything I had hoped it would be. We stayed in the Eiffel Tower suite. What a view! A balcony overlooking the Eiffel Tower was absolutely gorgeous. We don't speak French. The staff made us feel welcome and comfortable. The location of this hotel is perfect. The room was quiet and the bed was extremely comfortable. We will definitely be back. Thank you for everything and making our stay memorable.

Nothing. Everything was excellent.

Everything was amazing. The room was comfortable, clean and beautiful.

The person in the reception wasn’t so nice. I just asked what time the Eiffel Tower closes . They said to me look at google. That’s ok. But He could have looked on his computer quickly for us. Anyway I thought he was impolitely. For a 5 star hotel. ( I think He was a manger, the receptionist she was great)

The property is chic, elegant and the location was incredible...the Arc de Triomphe was outside the property. Taxis and public transport were readily available.

From the very start we were made to feel welcome amd comfortable, our room was large and quiet with one of the best beds I have ever slept in ,bonus being able to watch BBC news ,great location just next to Paris great metro able to get anywhere we wanted within 20 mins ,also 1 minute from Arc de Triomphe and many restaurants Breakfast was amazing too can’t think of anything they didn’t offer . Staff were fantastic 10/10

The tea and coffee tray in the room was awful but I wish I had asked for teabags and fresh milk as I’m sure they would have supplied it happily.

The location is really good for travelers. and All the staffs are very kind and friendly! Particularly Thi was wonderful. The room had a lot of storage space and was spacious and comfortable. It was my birthday when I visit the Hotel. and Small gift that I recieved was very moving. If I visit Paris again, I will choose Hotel Napoleon again. Thank you so much to everyone . It was PERPECT hotel :)

Location is excellent. Service is also great.

Location of Hotel is perfect for seeing in the New Year in Paris. Suites are great, well appointed and spacious. All the team are friendly and helpful.

Bar Service at New Year, they needed more people serving.

amazing service!

everything was amazing!

The location is fantastic .Its close to the Champs Elysees and the Arc de Triomphe.

The rooms are small and the lobby as well. we heard a fire alarm on one night of our stay trying to call the recption and no one answers or explain tous. its was a cause of inconvenience. Room rates are expensive for the services provided.

The location is very good. All staff were very polite and helpful. Nice design. We liked the atmosphere.

I expected the design above the bed to be more significant and bigger (as we chose the hotel regarding the beautiful beds on the pictures)