Hotel staff is friendly, rooms are clean and had enough space for our family of four and luggage. Great location if you are using the hotel as a starting point for exploring Paris by metro, and arriving by train to Gare de Lyon. There were no waits at breakfast and service was quick and prompt. Bar staff was extremely friendly and helpful.

Surrounding neighborhood isn't the fanciest, but perfectly fine. Hotel is a bit of a hike to the center if you are going only on foot. Breakfast buffet is a bit underwhelming - pastries ok (and ran out quickly), fruit selection meh.

The location of the hotel is ideal, just a few minutes walk from the metro station. A lot of nice restaurants and bistros nearby, right next to Bercy Arena. Good breakfast, variety of options, everything was fresh. Friendly staff. The room and the hotel generally were very clean, nice products to use in the bathroom (shampoo, shower gel, hand soap).

Really, we were very satisfied with our stay, but a few things could be better. The room was small (ok, they may had a bigger room, but in the pictures it seemed bigger). There was no fridge in the room (although they mentioned that there is no fridge). The pictures from the breakfast buffet showed waffles, but they were no waffles for breakfast.

The train station lines were right outside the hotel, with lovely restaurants, bakeries, pharmacies, and grocery minimarts. While food was available outside of the hotel easily, and the deliveroo and uber eats app made it quite easy to order food in at a good price, a complimentary breakfast would have been nice for the price we paid per night. The room was clean and comfortable and everyday they restocked the toiletries and coffee cart. If you are wondering why it's so quiet in Bercy, the Bercy Village is a unique and cute alley with happening restaurants and a few Luxury shops and cinema for families. I would stay here again.

Loved my stay! Breakfast should be included in the price for family rooms :).

The hotel was lovely and clean and reception was very welcoming, breakfast was good too

On the Sunday night my son who has an eating disorder we were trying to find food for him he hadn't eaten all day we had been in the local supermarket they were out of bread rolls one of the only things he will eat we asked at the bar if we could buy a bread roll and butter and explained our situation the girl at the bar went and asked in the kitchen and they said no this is really bad he is disabled and rolls are on the menu hot dog ect and I was happy to pay, such a shame as we thought the hotel was lovely but this would put me off staying again as that wasn't very accommodating,

Great location to visit Disney and Paris city center alike (Gare de Lyon within a 10-minute walk and Bercy metro station at doorstep). The hotel is functional (no-frills), with a good family room and a very good breakfast. There was a magician entertaining the kids on Saturday morning, which was a plus. The staff at the front desk was friendly and professional.

There is room for improvement in the breakfast area, especially when it comes to staff being more welcoming and more proactive (for instance, removing used plates from the table took a very long time and only after being asked to do so).

Very clean, spacious room, modern layout. Good breakfast selection. Have an entertainer going round the tables - kept our kids entertained every morning.

Have a weird policy no bags during breakfast. Walking distance to practically nothing - used taxis during the whole stay. Price was higher than initial Booking.com fee and when asked about it they said due to city tax.

Great location and now a new metro right at the front door. Big rooms and good breakfast.

Price was very expensive and changed day to day. We have stayed at the hotels many times before and the price is about $200 to 250 euro. This time it was 420 one day, 470 the next and 250 the last day. It is not worth the 400euro plus price tag. I dont care what if happening at the Accor Arena next door. The room is the room and this is just price gouging.!

It was lovely and clean and had very helpful, friendly staff. Our room was good, slightly small for a family of 4 with bags but we managed ok. The facilities were clean and the beds were firm. We prefer slightly softer and a mattress topper would have made this more comfortable. It was very close to Bercy train station which made getting around very easy. So it was a good location for us. We would recommend this accommodation to others.

The bed was a little hard. It needs a mattress topper to just soften it up and make it that little bit more cosy.

The lobby area is very welcoming, comfortable, clean and always smelling good. It was always pleasant to walk into the hotel after a day out visiting Paris. The sweets at the counter are a nice detail and are of better quality than those in some five star hotels. Breakfast had a lot of variety and the quality was excellent. The breakfast and meal area is very comfortable and pleasant, more than the photos on the website give away. This area was a factor that helped us decide on this hotel, and it ended up exceeding our expectations. A special thanks to Zohra for her friendliness, smile and tireless help. It made all the difference in our stay and made our time at the hotel even more enjoyable. Thanks also to Mourad for his great friendliness and help, as well as to Amynata for her quick help in offering us a place to store our luggage before check-in. Our room 232 was always clean and tidy to perfection, so we would like to thank the person who took care of it, whose name we don't know. Please convey our thanks to this person as well. The staff is the most important part of the whole experience. The room was a bit smaler than we'd like, but was comfortable and quiet. We also liked the small fridge, the safe, and the correct temperature in the room. Rituals products were a nice detail. Our room had a comfortable couple's bed which provided proper sleep and rest.

The two children's single beds were uncomfortable and the mattress was not flat due to it being a sofa bed. The bathroom needs renovation in order to improve the quality of the equipment, such as the shower heads and handles to regulate the temperature. We did not like the fact that a toilet brush was not provided. We think it is polite to leave the toilet perfectly clean for the person who intends to use it next, as well as for the employee who takes care of cleaning the rooms. Only the somewhat smaller size of the room, the crooked single mattresses, the bathroom equipment and the lack of a toilet brush make us reduce the score. Everything else was perfect.

All are good in general, the room size, bath tub with a separate shower and min bar plus having a balcony! Located conveniently with ease of access via line 6 & 14.

The only discomfort was the bed and pillows, too ‘soft and bouncy’, causing Backaches and neck pains for both me and my partner.