The hotel and staff were fantastic! Located within the city walls the hotel was charming. We had 2 rooms and both rooms were updated with comfortable beds and modern bathrooms. Both rooms were very clean and had comfortable beds and pillows. We paid extra for both breakfast and parking. Breakfast was delicious and plentiful (including a refill on coffee!). Parking was close by and fit our larger American style car. Additionally the walk from the parking had no steps and the elevator inside the hotel was fantastic for our older family members. I would highly recommend this hotel.

Great comfortable hotel inside the remparts of Riquewihr. Our room had been very nicely remodeled with a great bathroom. We were pleased how they kept some of the original structures in the room. Yes, they got in the way but the charm was worth it. The staff was very friendly and accommodating to our needs and were able to provide parking for our bicycles. The rooms were quiet and we never heard any neighbors. The bed was super comfortable which was a plus for our tired biking muscles. We didn't have the breakfasts but they looked wonderful. The hotel definitely offers the charm of the Alsace.

Just something to be aware of, we were on the top floor and we had one quite warm day during our stay. We were able to open the windows and fortunately the room had a fan but not a/c. The room still got a bit stuffy. We felt the lower floors were a bit cooler. If you are sensitive to heat, you might make note of this.

Great property in the middle of the village, location is spot on. The interior of the rooms are very homely and there is a lot of decorations of roosters and chickens! Overall an enjoyable stay.

Was given a different room than the one booked but it’s fine as I would have preferred 2 beds rather than the suite with a sofa bed. The bathroom is newly refurbished but drainage is a bit slow for water to flow out. Parking is chargeable but you are also not able to leave your car on the property between certain hours so it may be better to park on the public street just about 50m away.

Very quaint little place with spacious rooms and parking available. Breakfast was simple but very fresh .

We stayed for one night In January but didn’t realise that almost every shop, bar, museum and restaurant in Riquewihr would be closed. Even the hotel bar was closed so there wasn’t alot to do. When we asked reception she said everything re opens in February, we wish that we had been informed of this when we booked.

Just a bit off of the central street of Riquewihr. It is not accessible by car, however. Park at the lot just outside the entry to the town by the post office. It’s about a 3 minute walk. The streets are cobblestone so we only took our overnight bags to the room. It is a building from 1577. The room (I think #5) was charming. It was up a couple of steps up from the hallway and our bathroom was a couple of steps down from the bedroom, which was unique. The receptionist was very nice. Overall, it was a nice stay.

The steps up to the room from the hallway and down into the bathroom. Also, the dated bathroom smelled, but a candle remedied the situation. Additionally, it would have been good to know ahead of time to park outside the wall and walk to the hotel.

The location is perfect, the room is silent and comfortable. Although they have lift in the property, some rooms have access through stairs. They reserved a parking spot very convenient to our car (12 euros/day).

The bathroom had a bad smell and on the second day a dirty cup wasn’t changed for a clean one. The cleaning could be a little bit better.

Very nice, small hotel with all the accommodation you can wish, knowing you are in a small, fairy tail like, village. So, do not expect to find sauna, swimming pool,... Parking place, not for free, but on a secure spot. Excellent, French, breakfast.

At night the heating is switched off. Due to winter temperatures the room was a bit too cold for me.

Really great staff, sweet couple, Convenient parking, wonderful location in town, the romantic sweet is in a separate building and felt very private and peaceful. Our group had 3 rooms and they were all good

Nothing. They accommodated our late check in, were super helpful with parking, breakfast, and offering dinner reservations.

Staff was very nice and helpful. The atmosphere ist lovely in the hotel and the location is perfect. The rooms were very clean and taken care for, the bathrooms new. Breakfast was very good in the inner courtyard which has a lot of character.

We stayed in the mansard rooms and it was a bit warm, especially since there is no air conditioning. There were ventilators to compensate though.

The breakfast represented good value for money and the location of the hotel was superb. The fact the hotel offered parking(albeit at a small charge) was an excellent benefit.

In the context of the rating the hotel had and the amount it cost I don't think we had anything to 'not like'