The chateau was excellent. The staff were superb, they helped us with anything and everything we needed in a very kind manner. The food at the restaurant is excellent. It may not have a Michelin star yet, but it is certainly on it's way to achieving one. The bed was absolutely wonderful for sleeping and the grounds were great for walking our dog.

About the only thing we would have liked better would have been a trash bin or two outside so that we could dispose of picking up after our dog. The staff were very nice about accepting our plastic bag of waste, but we really don't feel like they should have to do that.

Where do I begin? From the moment we arrived to the aperitives in a selection of beautiful rooms, being swept up from there to enjoy world class dinners in the dining room, stroll in beautiful romantic gardens, farewell bakes we received from the kitchen and well wishes, the service was attentive, polite, just exceptional! The attention to detail in recommendations and planning our stay is also much much more, at a standard well beyond the ordinary. We were blown away by all the wonderful people at the chateau, we become quite fond of them. It really has a special place in our memory now, especially celebrating our wedding anniversary. The 17th century property is exquisite, absolutely beautiful, glamorous, original, it was a dream to spend 4 nights at the Chateau on a large beautiful property, transported to another place.

Nothing much, we quite like being away from Reims (30m drive) in a village location, just maybe if the hotel can install a small luggage lift and also leave the hallway lights on at night to safe guests fumbling for the timed switch, will just be the cherry on top.

The chateau is conveniently situated between Reims and Soissons so an ideal stopping point if travelling across France from east to west or vice versa. It is situated in a small historic village. The staff gave us a short tour of the chateau outlining its long history and walks around its grounds. Our room was full of character in keeping with the chateau and had all the facilities we needed. The food was excellent although somewhat expensive.

We didn't dislike anything.

I loved the history, grounds, pool, linens/bed and bathroom. The hotel itself was beautiful. The dining room was beautiful. The room was comfortable and eve bed and pillows were superb. The bathroom was renovated and had a great shower.

There wasn’t a wide variety of food options. The food was pricey and not large portions. There were also a lot of flies around the dining room and sitting on the food. The waiters did not seem concerned about this. Food was very expensive for what you got. The hotel needs some updating for safety. The stairs are a bit canted and someone with limited mobility would need to request a room in the annex buildings.

The food was out of this world. The staff went over and beyond. The location was quiet - its a bit out in the country which was what we wanted. The outdoor pool was heated - which was good as we went in October and it was very clean. The grounds are stunning. Very romantic if thats what you are looking for.

Ther was nothing that could be improved. We stayed in a standard room which was comfortable but will pay the extra next time for a bigger room - and there are some great choices of rooms if you pay extra.

beautiful setting. we stayed in a junior suite which had two bathrooms, a bedroom and lounge plus outside courtyard with table and chairs

Wine menu was very expensive and disproportionate to the cost of wines you can buy. However the food was amazing! little disappointed with how long we were left to receive menus and ask about drinks on arrival and when asked for our table lamp to be lit like everyone else’s, it was whisked away and a disproportionate sized candelabra was brought to our table.

Outstanding experience. First, the staff is absolutely fantastic: professional, helpful and friendly. The Chateau is gorgeous and well maintained. The food is delicious, wines and cocktails abundant, and fabulous accommodations. I highly recommend this property and can't wait to go back.

No a/c (hard to do in a 400+ yr old estate), but staff made it nice. The bed is very comfy but was too soft for my husband, just fyi.

The breakfast was sumptuous and delicious and we were well looked after but did not feel rushed. Our dinner the previous evening was also excellent. Our room had a lovely view over the gardens and the room was very clean and comfortable.

We were booked for dinner at 8pm and we sat down on the terrace for a pre-dinner drink at 7.30pm. We had to wait 15 minutes for our 2 coupes de champagne which was very slow. Having chosen our menus whilst sitting outside, no one asked us to our table and I had to go inside at 8.20pm to mention that we now wished to sit at our table and start our meal. I was most disappointed with this lack of attention and another couple had a similar experience. This is an area requiring improvement and I would suggest that a more experienced person is in charge of showing people to their table.

The Chateau is beautiful, great parking , and a wonderful welcome from the staff on reception, one of whom gave us a mini tour. The room we had was perfect, well presented, very comfortable bed, quiet and a lovely en-suite shower room. All of the staff were so professional, polite and with a good sense of care for all of their customers. Breakfast was wonderful, an assortment of dishes that were brought to you along with coffee and juice. We would definitely stay again, and would have liked time to lie around the outside pool area and to discover the walks in the woods.

The evening menu was a bit pricey , although we know the quality of food is fabulous.

Everything was amazing ! Location, the whole estate , and more importantly the staff. Everyone was very welcoming and could not do enough to make you feel comfortable and looked after. Thankyou Chateau de Courcelles