Everything was great really ! Cannot fault it

The pool was great. A good temperature and very clean. Being able to borrow rackets for tennis and table tennis was also a real bonus. High quality finish in the spa area. The lovely cleaning team. Our fancy cooker/microwave - plenty of scope for self catering.

We found the beds a little too firm. Not being able to stand up in the shower. Not the hotel's fault, but not too many good eating options locally.

Amazing location with breathtaking views. Cosy rooms which will be in summertime amazing for skiing. Good shower and amazing bed! Staff are really supportive and friendly/helpful at all times. Wine choices and knowledge on them by the staff are very good.

In summertime and during hot weather, room will remain warm and can be for people like myself uncomfortable as will impact sleep.

It is a superb ski chalet. It is very nicely decorated by the owner, everything fits with the cozy atmosphere, the food is very good, the spa area is excellent. They helped us with everything that we needed. It was really a pleasant surprise!

The wifi could be better.

It is a lovely well-equipped hotel with excellent facilities: indoor and outdoor pools, tennis court, spa, ping-pong and very good restaurant for dinner. Annexe rooms slightly less luxurious to those in the main building.

Check-out was at 10 a.m. which is unusually early especially for a Sunday. Five years ago, this was not the case.

Very helpful staff in recommending taxi david transfers to resort from Geneva (brilliant and lovely drivers) an dvery helpful in recommending best ski shop (xtreme glisses) as right by grand massif bubble. Rooms very comfortable. Just wish we had not been out so much as we did not end up using the swimming pool or sauna.

It was a family style run business. We had a gorgeous suite with a living room, bedroom, TV, bath tub, walk in shower, great bathroom space and connecting to the living room. It had a lift down to the spa area with sauna, steam room and jacuzzi. it also has a swimming pool. it had a great bus link into grand massif ski resort which was about less than 5 minutes journey with a free shuttle bus. it was the perfect location.

no complaints.

Fantastic hotel, spotlessly clean and a great location for walking in the mountains and many other outdoor activities. Breakfast was absolutely stunning and the owners were helpful and knowledgeable. Lovely town with excellent restaurants in the heart of the beautiful Haute Savoie. Hope to be back again soon!

Wasn’t crazy about the lobby decor, teddy bears etc

Excellent facilities at the hotel, lovely warm welcome from the owners. The restaurant food was very good, with lovely ambiance and very well cooked and presented dishes. High standards throughout as the whole place was exceptionally clean. Spa area was lovely too. Our suite was very well laid out, extremely comfortable and had beautiful mountain views. The location of the hotel is perfect in Samoëns. We look forward to returning here.

Nothing to dislike here. Only thing that could be added is to place tea and coffee back in the room at the kettle station.

Amazing breakfast indeed ! Top 3 of my experience list Francoise and Olivier, all the staff amazingly nice and helpful. Charming hotel Very nice stay, thank you !

jacuzzi for my son hehehe