The hotel is excellent, the rooms , the facilities the location , the shuttle service , the resort is lovely , but very little apres ski ( one bar only) its a place for couples & families. Good range of places to eat , but you have to book .

Breakfast only thing that let hotel down , not great choice and at £19 PP not great value , we only had it once , it seems like a bit of after thought and is not run by hotel. The small attached cafe was a better option. If they could sort breakfast out would truly be an exceptional hotel. The main bar was hardly ever open and lacked atmosphere, maybe as we were there at end of season but only night people were there was when they had an excellent pianist on , the bar was really busy that night , thought they were really missing a trick , no apres ski at all. The restaraunt attached was really good , but was run under separate ownership, so you could not add onto room bill.

Staff were lovely, available and accommodating for all our requests. They just get it. Breakfast is basic but to be honest it was ok. You can order more and Fabio restaurant was the alternative place within the building with more options which was communicated well as we were the one of a few guests Spacious apartment with 3 showers, 2 en-suites. Warm and cozy. Live music in the week nights (French Jazz) marvellous Town is quaint and small to walk around with beautiful little boutique shops and ski shops all overlooked by glorious mountains.

Nothing. A great week

The hotel is fantastic, new, and clean, with a really cool atmosphere. Check-in is a bit late at 5 pm, but we managed to check in 2 hours early. After checking out, you can still fully enjoy the hotel's amenities. It's very close to the Grand Massif Express lift, which has free, ample parking, but there's also a complimentary hotel shuttle available every day except Saturday. If you're up for it, you can even walk there. The hotel offers underground parking and is centrally located, close to various eateries—I recommend the burger joint La Canette—and ski rental shops. However, the real game-changer is the fantastic spa area with a pool, jacuzzi, and two saunas, perfect for unwinding after a day on the slopes.

Breakfast are not included. You can order it in the nearby restaurant but the price is high (around 20 euro) and we did not go for it. But the day before you can order at the reception variety of pastries from the bakery and it was a good alternative. Pillows could be a more comfy.

Lovely hotel, everything seemed very new and clean, the self catered apartment provided everything needed for a week long ski holiday for 4 adults and a 4 year old. Perfect location for the village centre and the gondola to the slopes. Lovely spa/pool area that both us adults and our 4 year old could enjoy.

We didn't rate the breakfast but that didn't affect our stay as there were other options (self catered breakfast, ordered in pastries from the local bakery).

The design is fantastic. Warm wood, great materialisation, very good value for money! The staff is very friendly. Tho hotel offers a good parking garage. And the Spa and Swimming Pool were from proper size. Over-all, we were very satisfied with our stay.

Some minor things, the restaurants in the hotel and the nearby area were not very good.

The hotel feels fresh and new and the facilities are well maintained. The SPA is well equipped but when you've got young kids running around its not very relaxing. The hotel hosts a jazz / live performance once a week which is lovely. The Ski room is first class. There is also a cinema room which you can book and that's a massive bonus.

I found the pillows uncomfortable, although the bed was very comfortable.

Central location, beautifully clean & modern. Gorgeous spa facilities. Our room was huge with a big balcony and we had both a bath with shower & separate shower! And it was really hot & they provided a fan as soon as we requested one! They also provide complimentary tea, coffee & fruit juice in your room. Lots of EV charging points & underground parking too.

As we stayed in the summer season, it was pretty quiet in the hotel so some of the usual facilities seemed closed but it wasn’t a major problem for us. Also didn’t seem to be any room service food/beverage facility.

The hotel is beautifully designed and well maintained. Furnishing is top-notch. Every piece of furniture is well chosen and of high quality. The bed is super comfy! The spa and wellness centre is better than that of many 5 star hotels. Staff were so friendly and thoughtful. They even brought a birthday gift for our one-year old! Un grand merci! Samoens is a very pretty town with many old charming buildings. The river, the lake area, the dramatic mountain view and many easy but picturesque trails in the area suit families with small kids in particular.

The staff was very friendly and the pool facilities are terrific. The location is very convenient to everything in Samoens.

The parking is very confusing when the street is closed so more instructions would be helpful. There isn’t much privacy in one of the bathrooms since the door doesn’t close all the way, so rooms may be best for very small parties.

Great location, very nice and big room. The spa/pool area was great. Very convenient to go for a walk and or dinner in town at the end of the day.

There was no air conditioning in the room which made it quite stuffy in the afternoons. We had 2 single beds next to each other rather than a full queen sized bed which could be better too.