Room and bathroom heater, room amenities, cleanliness, Tv and Netflix (tv was the best in comparison to all other hotels we stayed in Georgia), staff, view from the room balcony, restaurant, hotel location

Rooms were quite small compared to what we saw on booking.com, but the hotel staff ensured we were very comfortable.

This is the first time, I intentionally rate any hotel because I was amazed by everything, and the team has done an exceptional job, of making this place feel like home. They are incredibly generous, friendly, and welcoming. The best part of my stay was definitely the food, especially the breakfast. Having traveled to many countries and stayed in numerous hotels, I can confidently say they offer the best breakfast I've ever had. Lunch was served promptly, and the taste surpassed all my expectations.

There was nothing I didn't like about my stay. Everything exceeded my expectations

The location of the hotel was great, it was away from the city centre and this made the amazing view which we had from our room so much more beautiful. I would definity visit the hotel in summer to experience the beautiful mountains and to see what the snow was hiding. This is definitly a yearly holiday hotel which we would happily visit. The staff were super friendly and always greated us with a smile and always went out of their way to help us with any questions we had. The breakfast was an asortment of fresh fruit and freshly made daily, lunch and dinner is at your own cost but with the amazing view from the restuarant it was worth every penny spent.

the hotel was new, and looks great. the room were big with amazing view, and was amazing for a family of 5 people. 2 connected rooms. The restaurant was also amazing, and the sauna and pool was a bonus for us.

the maintenance of the hotel lacks few things: door knobs fall of the door, wasn't hot water, people smoking on the premises of the hotel. I assume that because it was summer, than the hotel was on low maintenance, as their high season is the winter. However it wasn't something that reduced the fun we had there

Location, restaurant, tasty food, views, access to all the balconies, friendly stuff, silence at night (many people wrote that hotel too close to the road and it’s too noisy, but it was absolutely quiet at night), pool with Mountain View, sauna (you can jump between balcony with minus temperature in winter, pool and sauna), also yoga studio ( I used as a gym)

Nothing to mention. Rooms are indeed not too big, but view and balcony compensate everything. All was perfect. If you want to go sauna in the morning make sure it’s on in advance. ;)

We booked 4 nights with 2 kids one week before arrival. Reviews for this hotel varied a lot but we decided to book it anyway. Globally we enjoyed the stay despite some drawbacks but hey, it's a matter of managing expectations. Gudauri station is still in development, you need to accept some unconveniences due to lack of local facilities. Hotel staff is very nice and does its best to help and guide you (transfer to slopes, help with luggage). Food in hotel restaurant was surprisingly very good so there was no need to go out in the evening looking for a place to eat. Swimming pool (main reason for choice with kids) is big enough, heated and has a great view. Sauna is a great place to relax after a day of ski. Ski pass and rental rates are cheap, snow is great. Mountain view is stunning! So if you are in a right positive mood, really go for it. Some people mention noise from the road, we heard nothing from where we were.

There is indeed a smell in bathroom in one of the two rooms of our family suite but we did not stay in the room long enough to suffer. Hotel is aware of it but there is nothing they can do, it's linked to local infrastructure issues. There is no elevator but we were helped with luggage.

The hotel is very beautiful with a nice chic interior, surely made with a lot of taste. The restaurant has a good selection of both international and local cuisine. The highlight was Niko, the restaurant manager, the bartender, the server... an all in all kind of a guy, and most importantly, he makes amazing cocktails 🍸...

No lift.. this is a big downer in the property. When we checked in, we had a person to carry our luggage down. But while checking out, we had to carry our big suitcases up 2 floors as he was on leave. No room service. You have to go to the restaurant and order and pick up your food.

I was afraid it would be noisy, however the rooms that are in the concrete structure (where the restaurant and SPA are) are quiet. The pool was warm and there weren't many people because it's off season. The staff were very friendly. They cleaned every day in a magical way - as soon as we go out somewhere for 10 minutes, everything is cleaned when we return.

Every day the same breakfast - I wanted a little variety. Expensive restaurant. Nearest store 30min away.

The hotel was great, the stuff...the swimming pool...the rooms were also clean... comfortable bed....

The location was not as expected. The booking app was showing it was near centrum and I thought centrum was there were you can ski. We needed to take taxi every time we needed to go skiing.

Amazing property, with a beautiful mountain view from a room and Stunning view from the Restaurant and swimming pool. Property is managed by very professional staff. Special Thanks to Nika and Khakha, for making our stay fun and memorable. cheers to you guys. Highly recommend to try the cocktails by Nika. Front desk staff was very helpful, quick to help you out.

Though property is private, but you can hear road traffic sound in your room.