A clean and charming hotel. Lot’s of space and great view from the balcony and the top terrace. Spa was clean and again, very spacy and comfortable.

Not much hospitality from staff. The cleaners were the most friendly. For a hotel this expensive, one would expect a warmer welcome and service from staff. Breakfast spread was great with so many choices, but over-cooked and dried up sausages, bacon etc. I suppose some dish were prepared the night before. Lido deck might be considered a casual pool side bar, but I was shocked with the Tuna pasta, with cans of Tuna. I’m not surprised with the use of canned Tuna, but so much of it just poured on to the spaghetti. And pizza from the freezer… The food just didn’t match the posh environment. The appetizer mix was good. It is obvious that so much effort was put into the decoration and the theme of the hotel. Perhaps the staff needs to gain more experience.

Wonderful experience at Papa Rhein Hotel; everything was perfect from check-in to check out. Breakfast was delightful. We enjoyed two superb dinners at the restaurant (reservations recommended); they offer daily menus so you can have a different culinary experience every night. Didn't use the SPA, but it was certainly beautiful. The hotel is very new, spacious and the nautical decoration is gorgeous. The ferry is just steps away. Walking distance to Bingen.

We were on a cycling tour of the River Rhine undecided to stay for 2 nights for some pampering and relaxation. Location was lovely with a day trip to Rudesheim very accessible, and the cable car over the Rhine fabulous. Breakfast was very good and spa facilities excellent.

We thought it was on the expensive side of our budget, otherwise it was a real treat.

A very new and beautiful hotel with many surprising corner for shots. Very instagramable . And it’s has a very relaxing view which makes your stay very enjoying and relaxed. Too bad was in a rush for other places so didn’t manage to see all the facilities . Definitely will be back again . So in love with it .

None at all

Incredible setting, amazing views, modern yet homely deco. A real slice of heaven if you can get there.

If there was anything to complain about it would probably be the building works next door, but totally understood as part of their improvements.

It’s a wonderful experience for my wife and me to stay in Papa Rhein. Papa is the closest hotel to the waterfront. Especially, our mini suite has 180 degree and great view to the Rhein. The room is neat with proper size. The breakfast provides high quality foods, fruits and drinks. One of the best things is the ferry is just nearby the hotel. You can go to the opposite bank, the famous wine town Rudesheim, in 10 minutes.

There is no water boiler in the room.

Exceptional in all areas. Love the amenities that accompany your stay to include full access to the spa the day of your checkout. We enjoyed a lovely walk, rested in the lounge area and were refreshed for our return home. Perfect wellness destination.

Nothing

Beautiful facility and socially conscious standards. friendly environment for couples and for families. The location is perfect right off of the water with ample parking spaces and views to die for! Delicious breakfast!!

The air conditioning was not very cold, typically in Germany this would not be a problem but on the specific date of our travel it was unusually warm. Directions on how to use the air conditioner would fix that, no problem.

Very nice and pleasant location, especially on a work trip.

Nothing significant. Was construction site for my view.

not enough Coffeemakers at breakfast buffet. not enough glutenfree bread/pastry options no spa treatment slot available upon arrival ( I know that you want people to book early , but still ) impossible to book diner at 20 pm ( eather restaurant ) even though we responded immediatly to your mail suggesting us to reserve a table) pool much too small for a « wellness »-hotel