Good and easy to reach Location, parking, clean and comfortable room, comfortable bed, quiet, good selection at breakfast buffet, friendly service during check-in. Invoice was prepared and put under the door in the morning. Free drinks in the mini bar, incl. juice, water, cola, beer!

No elevator available, had to carry up my suitcase 2 flight of stairs. After returning to my room after breakfast my room card didn’t work. I went back down to the reception. But there was no one to be seen. There is no personnel at the reception in the morning, they were all working in the breakfast room (and checkout invoice was put already under the door). When I finally got the attention of one of them she came to me to the reception to restore the room key. But she was unfriendly and blamed me for not having taken both room cards with me to breakfast, because it was to be expected that one of them might not work…! This felt a bit off, there’s no need to blame the customer if the fault is with their equipment.

The room was clean and modern. The breakfast area was gorgeous, with a lovely window-filled room and view over the fields. The lovely wellness area with the two saunas (one at an impossibly high 90 degrees centigrade, and the other at a more comfortable lower temperature) were great. There was a lovely walk round a lake only 10 minutes walk away. Parking was free (even though it was supposed to be paid) and it was not too far to drive into town. Definitely recommend this hotel.

The cloakroom area in the room had no hangers, so we just had to throw our coats in a heap, which was a bit daft.

Quiet, good environment! Dear, Since there was no staff present at the front desk on the day of check-out, I did not get the invoice. So please send the invoice of this order to my email after receiving this email, thank you! PO：4029616916 my email: [email protected] Thank You very much!

No one is on duty late at night and early in the morning

This is a Gem! Loved everything here , the hotel and surroundings are jus WOW! It was a very big room, super clean , super comfortable king size bed an pillows, very big hd TV screen. 15 min drive from the Dusseldorf center The reception ladies were very available and professional. Super Recommended

This is a Gem! Loved everything here , the hotel and surroundings are jus WOW! It was a very big room, super clean , super comfortable king size bed an pillows, very big hd TV screen. 15 min drive from the Dusseldorf center The reception ladies were very available and professional. Super Recommended

It was clean and spacious, with good facilities, a good choice at breakfast. Staff were very friendly. The bed was very comfortable.

The air con didn’t work, and the pillows didn’t give much support. An information pack in the room would have been nice.

We made a wrong booking, but the staff were very accommodating and managed to get us another room.

We were really looking forward to the sauna, but it turned out it was only open between 16 and 22, so we missed it.

The receptionist was very friendly, she sent me the instructions for a late arrival completely with pictures of where to find what. At the end she waited for me 5 minutes after closing time, that's great service!

Rooms were very warm, airco would be beneficial

We love the location because it's very close to the unterbacher see. A nice, cozy hotel :)

The Internet connection could be a bit better.

The neighborhood was very relaxed and the hotel gave a feeling of a vacation home. The staff was very friendly. They also offered complimentary water and drinks, tiny gestures that make a big difference.

The shower was low pressure. It got pretty warm in the night, would have been nice to have a fan or AC.