Excelent location: walking distance to the most important sites. Excellent breakfast - although initially the price leaves you somewhat speachless but I believe it is worth the money. The room was clean and comfortable. The staff despite the opinions I read, was really nice and attentive; especially in the bar - we were quickly offered the menu and then during sipping our drinks, offered complimentary snack. Restaurant open till 10 p.m. and the bar till 1 a.m. The parking may seem somewhat expensive especially that there is a cheaper parking just opposite the hotel, but for 1 night it was more convenient to use the hotel parking and we could leave the car there during our site seeing after check-out within the same charge. I was actually surprised about the overall rating below 8 because for me it is a solid 9. Some reviews complained about the deco but the hotel was builit in the 90s and everything is in a very good shape. Anyways I was positively surprised. I would definately stay there again.

If I were to be picky, especially that it is a 4 star hotel. The towels should have been already replaced with new ones. They were somewhat greyish and torn in some places. Some elements in the bathroom could use some scrub (there was a little bit of scale on the shower head, anti-slip strips in the bath tub were darker instead of white) nonetheless overall the bathroom was clean. And I'm not sure about the detergent used to wash the sheets and the towels. I could see that they were clean but the smell was funny - not fresh. Either the hotel uses unscented detergent for the laundry or stores the sheets and towels in a place where they loose the fresh scent.

Good location, pleasant and efficient. Reception staff were very friendly, one twice made dinner reservations at local restaurants for us . We liked the glass lift. Secure parking for the car.

The huge glass atrium gets very hot in summer. Our room only had a window onto the atrium, and with rooms opposite, the net curtains had to be closed all the time. This meant little natural light, so not a nice room to spend time in.

Room qas excellent and spacious. The staff was so professional and attended to needs in making our stay comfortable.

Minor feedback to improve. Inconvenient not having kettle and coffee making facilities in the room. The coffee making facility was at the lobby though. Why not offering such facilities upon check in as a choice for international traveller.

Friendly Staff at check-in. Breakfast buffet was well organized with many options. Food was delicious. Air-conditioned room was spacious, clean and quiet. TV was a little small. Great location behind the Dom and next to Erfurt Zitadelle. Tram stop across from Hotel. 10 min Tram ride from main Train Station. Overall we can recommend this hotel.

Excellent buffet-style breakfast. Delicious! The interior is nice - very roomy, cozy and calm. A great place to stay. 5 mins to Dom, city center is really close. Very friendly personnel. One of the best places I've ever been to.

Breakfast was outstanding, staff was friendly, and the room was clean and comfortable.

The room was a little warm. It's possible we just didn't figure out how to use the temperature control.

The situation of the hotel is very good but unfortunately due of covid it was not possible to visit and appreciate the restaurant in the hotel and citywde.

The restaurant is oper for the breakfast but not for lunch and dinner even for roomservice.

exceptionally friendly staff

extremely expensive refreshments in lobby

Everything was more than satisfactory.

Cost of Parking

Location and clean