The location is great, and the surroundings are very nice. The room was very spacious, clean, and nicely arranged. I liked how soundproof the room was - this is a rare thing. The bathroom area with a big tub right in the center is a nice way to relax.

I felt a lack of English instructions - almost everything was in German. All the signs in the hotel and almost all the instructions given by email or via Booking messages were also in German. Even the menu in the restaurant required me to use Google Translate. And I wasn't impressed by the breakfast - it's pretty basic, and the omelet was not basic, but really bad.

The Hotel is nice and sophisticated, the staff is friendly and the breakfast served in a beautiful inner "winter garden".

The bathroom has no doors - this is interesting, but not comfortable at all. It could be also great to receive parking instructions and possibility to park the car BEFORE the check-in, as it is common in hotels of that level. The street is in the center, you are not allowed to park near reception...but you cannot park your car before check-in...it's completely unacceptable and uncomfortable.

What a stunning architectural remodel! Such detail in every design choice. Quality materials and attention to detail. The lovely design made the stay exceptional. Wonderful communication from the staff!

We did not have the breakfast because I felt the price was too high. 18 euros per person! We went around the corner and four people had a hot and generous breakfast with coffees for 35 euros total at the bakery. We would like to have had the convenience of breakfast at the hotel if it had been comparable.

Great location on the lower square. We had a room on the top floor overlooking the square. A big room with lots of character and very comfortable. It's a beautiful building in the heart of old Gorlitz.

Breakfast was good but seemed a bit lacking. The staff there didn't really speak English, which I don't mind generally (it is Germany), but we didn't have the ability to make any special orders, like for eggs. The staffing is very minimal it seemed - the one person at reception was only there until 6:00 pm and wasn't very aware of directions to parking. There was an event going on by the river with some road closures and we had to get around that without the GPS or clear directions.

The Room was very spacious and extremely well decorated. The bed was super comfortable and the whole area was very propitious to spend time in the room resting. The staff was very friendly. With a special attention on the bar/restaurant.Amazing Staff. By the way, the restaurant is a delight. Definitely worth a visit for dinner.

The breakfast was what did not live to the expectations. I mean. It was good, do not take me wrong. But it lacked variety. It was dissonant to the rest of the outstanding experience. I reinforce, but it was still good. Just not as amazing as all the rest in the hotel.

I’m amazed by the hotel design and location. The room size is large and the detailed of every single furniture is spectacular. It’s a mixture of classical & modern luxury style. The receptionist is extremely representative & professional with warm welcoming and good bye.

The carpet of the elevator needs to be replaced.

Superb location on the old Untermarkt. Our top floor room had plenty of light and nice views of the market square buildings. The room was also very well appointed with contemporary furniture and artworks. We ate in the restaurant on one evening and the food and service were very good.

A luxurious boutique hotel with a lovely restaurant on the edge of Untermarkt.

I booked the most expensive room, mainly for the air-conditioning, but also because it seemed to be at the rear of the hotel and would be quieter. I was given room 15 at the front, overlooking the square, which at first I thought would be fine. But during the course of the evening I realised that the bells from the Rathaus pealed every 15 minutes. Fortunately I had ear plugs with me, but if I had known earlier, I would have asked for room 13, which has windows overlooking the side street. Room 13 was apparently more expensive, and I was a bit confused because I thought I had booked and paid for the best room.

Very well located in the old town centre, private parking space at walking distance, a warm welcome by the friendly staff, a beautiful room, a superb restaurant which offers top food and drinks and the next morning a more than complete royal breakfast buffet! All this very reasonably priced, what more do you want..

The staff were incredibly helpful and friendly, the tub in the suite was luxurious, and it’s smack dab in the most beautiful part of town. Breakfast was great too.

Could’ve had some more toiletries since the shops aren’t as close by