Very easy to find and use. Self check in , I did not see any staff for 2 days. Perfect and quiet comfortable bedroom.

All ok

The quiet was perfect.

I like the place

The bed

close to my parents‘ home

parking is difficult

No one came for breakfast

No service like water and breakfast

Nothing

6 square meter room Sleeping on a piece of wood 90€ for such room is understandable

No staff to be seen. Old and worn out. Not clean. No breakfast. Lots of street noise. Street light right in front of window - no curtains. Smells like curry from the downstairs restaurant.

On May 26 around 6 pm I got a phone call from +49 40 3199330. The caller (a man) told me that he needs to cancel my reservation for May 27 because there is a flooding in the room/hotel. I already received an email with an access code to the hotel and my room. While my reservation was 100% non-refundable from start, the caller did not provide me with any alternative hotel room. He told me I am on my own. Anyway, I showed up in the hotel the next day. My access code did not work. The local staff was friendly and helped us out although the man we called said it is not possible. My wife and I got access to and spent the night in the reserved hotel room after attending the evening dance performance of my niece in Kampsnagel in Hamburg, third day on the trip, 500 km away from home in Eindhoven. We did not see any flooding in the hotel. There were other guests in the hotel. I am dismayed by the way I got treated by the caller. I think that a hotel-room-booking agreement should include reasonable guarantees for guests: in case no room is available in the hotel due to a force-majeure situation, the hotel should offer an alternative room in a similar (or better) hotel in its neighborhood. I am sure that in this case I would have understood the situation and accept the offer. This was actually my suggestion to the caller. And such offer should be made in writing via the booking agency (booking.com) to leave no doubts about its genuine character.

Placing OK,near shop,restaurant and bank. Helpful employee by phone.

Our room (number 5) was smelling after cigarettes, awful to us,who are not smoking. The tiles in the bathroom were loose. The room of our sons (number 8) was not clean, there was a used glass under the bed. There was no instruction how to use the TV,it was impossible in both rooms to switch it on. Our sons managed to click on a little button under the digital lock of the door which de-activated the code. They couldn't use the previous code before the employee deactivated this function. There was no warning what could couse to click on that button. On Booking it was told there will be breakfast possibility but there was no employee to see during our stay and the breakfast room was closed.

Nothing

The hotel is situated by a very busy road with heavy traffic day and night indulonu busses etc. The guests in front rooms can not possible sleep. They should either be warned or get a discount.