You really can't beat the location - steps away from the train station and close to all public transportation options. My room was rear facing and very quiet. I found the staff to be friendly and helpful. The one morning I had breakfast in the hotel, there were plenty of options available. There are numerous eateries within walking distance.

It's always nice to have bottled water available in the room. There wasn't any here, although you could purchase it in the lobby. While the bed was comfortable, the pillows had maybe seen better days and left a little to be desired.

Location, location, location. We loved so much about this property that it’s hard to narrow it down, but proximity to the train station, trams, and walkability to restaurants and cafes stole the show. The staff was so friendly, too, giving us dinner recommendations and a quick how-to on reaching BergPark (tram outside front door).

Nothing. We had a wonderful visit. We didn’t stay for breakfast but instead found a cafe (Backhaus Streiter) we visited for breakfast on our way to BergPark. The hotel stored our bags for the day.😍

Convenient to train station and near many restaurants and shops. The room was spacious and comfortable with a generously sized bed. The room was very clean and well appointed. Staff was helpful and kind, even went the extra mile to help me order in food because I was too exhausted from my travel adventures to go out to eat.

Breakfast buffet was adequate, convenient if you are in a hurry, but could probably find other options if you are looking for something hearty.

The room was nice and clean. Only a bit warm at night which I think is not good in summer. Breakfast was good and have a variety of selection. Location is excellent exactly at the Hbf.

The room was a bit warm at night and in summer, its not good

I was really impressed by the comfort and quiet and convenience of this Victorian hotel right next to the ICE train station. My little room on the 5th floor, easily reachable by elevator, was just superb, with excellent air-conditioning on a hot humid day. Everything was perfect here. There were earplugs provided in the room but I didn't hear a thing, certainly no train noise.

location, super in assisting to clients need and clean.

no refrigerator. also lift is slow. summer I have been told no air conditioning.

Location is perfect for us, directly outside of the train station, and it is also easy to take public transportation. I like the desk in the room and there were many plug sockets, very convenient for people travel for work. Bathroom is also big. Did not try breakfast.

Outside staircase directly outside of the window, a bit strange.

The bed was very comfortable, and we had a beautiful view of the city from the 5th floor. The breakfast was varied and generous.

We took the Junior suite with the mansard ceiling, and one had to take care not to knock into it when making tea/coffee or getting up from the bed.

Location next to the train station and access to the Wilhelmshöhe park.

If you are disturbed by tram noise in the evening/night then you should ask for a room at the back of the hotel.

The room was clean and well-equipped. The hotel is right next to the station "Kassel-Wilhelmshöhe" and thus optimal for travelers. Staff was very friendly.

In winter, it might get a bit fresh inside the bathroom, but there is a radiator with a fan available in the room, which immediately resolves the problem.