Every thing is good. Staff, location, room size, room cleanliness, view from room & what not. Everything is good. There is a roof top Japanese restaurant, which was a big surprise to have full fledged Japanese restaurant in a small town like Kempten. Hotel is located in middle of town. a unique balcony, which is part of room as well as it is a separated from room. Staff is ever smiling, very swift & ever caring.

Underground Parking is the most horrible parking I have ever come across in my travel of 20 years in Europe. One cant park the car without damaging it. I was unfortunate to get a heavy scratch & dent on my rear fender. It seems that, it was an underground bunker in second world war & now converted to car parking. My advise, don't dare to park your car in the garrage.

Real high rise fabulous views from the restaurant on the 13th floor. Nice room quite large clean and comfy. Proper hotel parking for an inner city hotel, underground, perfect. Vending machine for snacks and a coffee machine. Nice.

Finding the front door was a bit of a challenge, up the side street with the ramp, otherwise Looking down - eek!

They gave a very large room with balcony. It was comfortable for 3 people. The breakfast was sufficient. Reception staff were friendly.

The room was Huge!! It had a sort of sliding bed so you could move it, that was a first for me. Big balcony too. It had a bathtub wich was also nice. The location was very good and for the price it was unreal. Very happy.

The bathroom was a bit outdated compared to the hotel and the room.

Great location in the middle of Kempten. The room was huge...but mostly empty. Awesome breakfast on the 13th floor with a panoramic view! Unfortunately the Sky Lounge was closed due to COVID.

The front desk and lobby were mostly closed, possibly due to staffing shortages. You had to search for a backdoor to enter the hotel. The giant room had 2 twin beds on wheels (no breaks or locking system!) sliding side to side. It seemed that the room was partially remodeled with new floors and paint; however, the lamp and stained sofa was picked up at a yard sale. In dire need of furniture and design.

They didn't have an AC. They did provide a very good fan though but I would have preferred an AC because I've been there in peak summer and it was extremely hot

The room was spacious and clean and had somewhat of indoor terrace. We travelled with our small dog so it was great that the hotel is pet friendly. Breakfast buffet had many options which is always a plus.

New building, renovated rooms and washrooms, huge rooms and huge balconies.

Smell of cigarettes in a lobby and floors

The room was very clean. The breakfast was good. The view was absolutely a dream!!

During lunch we had to wait until 3pm to get into the room because nobody was at the reception.

Breakfast buffet is nice and rich, employee are very kind and there is a nice view.

In the rooms far from the lift Internet was not really strong enough. The 2 lift are really busy in "rush hours" and one has to wait quite a moment. Direction should check how people park in the underground parking as some costumers block with one car two spots and there is no place for you if you come home late even if you have already payed.