The hotel's commitment to excellence was evident from the moment of arrival, providing an experience that far exceeded expectations. The staff's attention to detail and willingness to go above and beyond created a truly memorable stay, particularly in their efforts to celebrate a colleague's birthday. Their thoughtful gestures and exceptional service not only enhanced the celebration but also left a lasting impression of the hotel's dedication to guest satisfaction. A special shoutout to Alex, Mildred and Collins. This level of care and hospitality ensures that the hotel stands out as a premier destination for both business and leisure travelers seeking a remarkable experience.

NA

Our room was not ready at check in so we had to stay in a 1br for one night instead of a 2br. They did refund the difference however; there seems to be a disconnect between Bookings and the boat properties as even with a reservation via Bookings the boat property can still "overbook' the room. If that is in the fine print it needs to become more visible so guest are fully aware. Wi fi could also be better. Overall good property very quiet only has 30 rooms more like an apartment building than hotel. Close to everything including a small grocery store and two restaurants that are within walking distance.

breakfast was amazing. very quite area

I didn't like the fact that the bar area was not open. The wifi sucked and my room had no city view.

The property is clean and well maintained.

The sky bar was under renovation and so was the jacuzzi. The internet did not work the last 2 days I was there. Wifi should be improved. They did not have a menu for the room service as they said many of the items was not available. $40 for steak seemed like a steal, but I could be wrong. Even if you don’t offer a lot of the foods on the menu, guests still want to see a menu with a price list.

Nice ambience, room was spacious and clean. Receptionist was fast during my check in. Fred the housekeeper was great. Great thanks to Bismark very helpful.

I enjoyed every bit of my stay

I loved the sofa colours and the space. The gentleman man in black suite with Beard on his face was fast about my request. Home away from home BELAIR CREST

Theophilus the receptionist was nice and helpful. BISMARK is why I always choose Bel air crest. An exceptional worker and a potential manager. Thank you Bismark.

Warm welcome from the reception (RHODA AND MILDRED) LIMBECK, my butler was outstanding. I really enjoyed my stay, was short though

Was okay

Very well done up. Top notch place

No facility for food. You have to pay 50ghc fees to order food from outside .

Bel Air Crest is a home away from home. If you're in town for business, looking for privacy and your own home is unavailable then this is the best option. My kids and I love it here and it's our go to whenever in Ghana. The staff are amazing and super accommodating.