This is just the most fantastic hotel. The staff went out of their way to be helpful and kind at every turn. They organised a hire car, a boat tour and restaurant bookings with great recommendations to make the most of our time in Naxos. Free transfer to the airport and ferry port. Nothing was too much to ask. I have coeliac disease so getting safe gluten free food on holidays can be really hard. The hotel owner has a daughter with coeliac disease and they went above and beyond to provide the most incredible breakfasts and dinners for me. I felt so cared for. If you don’t have any allergies you’re also in for a culinary delight. I’ve never seen such an incredible spread at even the best 5 star hotel anywhere in the world. My partner was in heaven. The hotel itself had an incredible view from the room, the restaurant and the rooftop. I think it has the best views in Naxos. There is an on site car park which made life with a hire car so easy. The room was charming and had everything we needed. we had the most stunning balcony. The bed was big (if a little hard). The shower was big and modern. The hotel is located just outside the old town which means you’re in a modern building with modern amenities and a great view from a hill, but just a 5 minute walk to enjoy the charm of the old town. The reviews for this place cannot do it justice. Don’t hesitate, just book it.

The owner and her staff were extremely friendly and helpful. The breakfast buffet choices were amazing, so many homemade breakfast pies and quiches, fresh fruits, cakes, and Greek yogurt.

We were located in the lower section, with no view, yet there were rooms with balconies and a view that seem to be unoccupied. Our room was dark and very cave-like, and the neighbors kept going in and out slamming their door all hours (a smoker). When I was booking the property, I requested a room with a view and they claim they had none, yet we saw rooms not being used that had a view. I don’t trust Booking .com anymore to get a good room. I will book directly with the property.

The breakfast was spectacular. The views were amazing. It was quiet, safe, and just a short 5-7 min walk from town. What stands out the most is the customer service. They are the kindest, sweetest, most helpful staff ever! When I return to Naxos, I will ONLY stay at Hotel Grotta! Thank you all for making my first time in Greece such a memorable one!

The power went out for the entire city one night which was totally out of their control. The staff still found a way to be so kind. They brought water and beverages, opened the patio for me to sit until the power came on, and stayed up at the hotel until it was fixed! Such great customer service!

Amazing views & a great location . Only 10 min walk to the main town . Our room was comfortable & a little treat, piece of cake every morning which was a beautiful gesture ! The women that run the show were super amazing. Friendly, respectful, always greeted you with respect & always had time for a little chat ! The food was just unbelievable & delicious, lots of variety every morning & plenty of it . The two mummas that share the cooking “bless their hands”. I would definitely book again with Hotel Grotta !

Everything was perfect ! The only think I would suggest is if they would instal power sockets with USB chargers in the rooms ! Otherwise loved our stay !

Amazing staff (very friendly and love to have a joke with guests) Always happy to go beyond for their guests Excellent breakfast - cannot emphasise this enough Comfortable room with lovely view of town and temple of Apollo Modern room and lovely bathroom with amenities Most expensive place we stayed during the trip (we're budgeting as away for 6 months). But you get what you pay for. It was my birthday during this stay and the staff especially made me a cake and made me feel v special.

Pool booking schedule is a bit strange and need to call reception to book for next day Also it's an indoor pool The walk into Naxos town along the coast can be very windy but there's a longer way through residential streets which is more protected

From the moment you land on Naxos, you experience the warm hospitality of the Hotel Grotta: they dispatch a taxi (for free) to greet you at the port. If, by chance, you arrive before your room is ready, you are offered food and refreshment, free of charge. And, the same hospitality is mirrored at the end of your trip, after checkout: you get a complimentary lift to the port and if you have to wait, they allow you to help yourself to coffee, etc. It really is the Gold Standard of hospitality. The proprietor Nicoletta and her staff, Dispina, Dimitra, Maria, Tatiana, Sophia always endeavor to make you feel at home; and they succeed. The breakfast selection is amazing, varied, delicious, healthful. The view cannot be surpassed; the large spotlessly clean windows allow you to gaze out on the deep blue Aegean and electric blue skies in the morning as you eat and watch the ferries come and go; it’s serene. You may want to get lost in the labyrinthine alleys of Chora, but no view will surpass the view offered by this hotel at sunset. The dinner is delicious and is competitively priced with what you’d find elsewhere. The drinks were aptly described by one guest as “big-assed”! In other words, they don’t skimp. The entire staff is dedicated to making you feel welcome. The WiFi is excellent. I was able to use Google Meets daily for several hours at a time without a glitch during the pandemic; no problems this time, either. As for other amenities: there are beach towels and umbrellas. The beds are generally soft. Towels are changed daily. If you need laundry done, they will do it for a charge. You have a small fridge; and there are two small grocery stores near the hotel. The A/C is strong, and you are able to adjust it to suit your own comfort. If you can’t already tell, I love this place and the people who work there. If I could have, I would have extended this stay. God-willing, I will return again next year. I had a wonderful time.

Everything was perfect.

The location is superb, close to the centre of Naxos, and the temple of Apollo. The views from the hotel were great, especially from the rooftop terrace. The rooms were big enough, clean, and comfy. The staff was helpful, and friendly, and there were free transfer included from / to the port. And finally, The Breakfast was AMAZING!

The hotel is exceptional in all aspects. The location is 5 mins walk from city center (ferry port) with perfect view from restaurant and balcony directly overlooking the Appollo Temple and the sea. Meaning: great view, easy access and queitness at the same time. Super friendly host and staff who help us with car rental with good price, food and everything on the island. Room is clean and tastefully decorated - the cleaning ladies would insist on leaving deserts in the room every day! There is also a small spa with everything equipped ranging from sauna room to jacuzzi. Finally, the food here is amazing: hearty buffet breakfast and tasty a la carte menu.

Nothing. I recommend this lovely place without reservation.

If we could rate Hotel Grotta higher than 10, we would. From the pick up (gratis) from the aiport to the warm and friendly reception (with the "best wine in the world") to the cleaning staff, this place is a dream place to stay. It overlooks Grotta beach and has a beautiful view of the Temple of Apollo Gate from the rooftop lounge and the dining room. And then there is the buffet breakfast! We were overwhelmed with the generosity and thoughtfulness in providing gluten free, dairy free, vegetarian options. The staff absolutely are treasures here. The walk to the port was about 5 to 10mins walk away and another 5 to 10 mins to St George Beach and all its beachside restaurants and the Old Market streets. We didn't want to leave and we are going to come back.

Nothing to report

I can't overstate how welcoming and kind the team was at Hotel Grotta. We were treated like family from the moment we walked in the door (in fact, they picked us up at the ferry!). The entire team felt genuinely caring, both for the guests and for each other. I've never felt such cohesion and respect amongst hotel staff. Rooms were tidy, beds were comfortable, and the spa was a welcome retreat. The included breakfast was next level, I've literally never seen a hotel breakfast like that. Item after item kept coming out, fresh and hot, and everything was delicious. We'd go back to Naxos just to stay at Grotta again!

nothing!