The staff was fabulous! The location was beautiful! We had an issue with losing all of our money and travel documents (including copies of credit cards and passports) as we mistakenly left it on a Sea Bus in Mykonos. Connie made countless phone calls and got the manager of the property involved in order to retrieve them. It was such a relief to us that they took so much concern in our problem and were able to contact the right people to get it sent to the hotel, all the while they sent us on our way to enjoy our excursions and sightseeing. The breakfasts were amazing - I have never had such yummy food at breakfast. Again I could never be more grateful for what they did to help us. This is the best place to stay on Naxos.

We were treated extremely well by the staff; true Greek hospitality. From free transportation from/to port upon arrival and departure to the helpfulness of the staff at reception to the hospitality of the staff at the bar/restaurant, all was excellent. We spent time on our balcony every eventing looking at the view of the sea and Portara- truly wonderful. We stayed here four nights and just loved it.

The room and bathroom were pretty tight quarters. The view and balcony made up for it (Room 47 or 48) and I would request this room again. Some people might by more bothered by the small size.

This is just the most fantastic hotel. The staff went out of their way to be helpful and kind at every turn. They organised a hire car, a boat tour and restaurant bookings with great recommendations to make the most of our time in Naxos. Free transfer to the airport and ferry port. Nothing was too much to ask. I have coeliac disease so getting safe gluten free food on holidays can be really hard. The hotel owner has a daughter with coeliac disease and they went above and beyond to provide the most incredible breakfasts and dinners for me. I felt so cared for. If you don’t have any allergies you’re also in for a culinary delight. I’ve never seen such an incredible spread at even the best 5 star hotel anywhere in the world. My partner was in heaven. The hotel itself had an incredible view from the room, the restaurant and the rooftop. I think it has the best views in Naxos. There is an on site car park which made life with a hire car so easy. The room was charming and had everything we needed. we had the most stunning balcony. The bed was big (if a little hard). The shower was big and modern. The hotel is located just outside the old town which means you’re in a modern building with modern amenities and a great view from a hill, but just a 5 minute walk to enjoy the charm of the old town. The reviews for this place cannot do it justice. Don’t hesitate, just book it.

We were met at the Naxos airport by Dimitris from Hotel Grotto. He and all other staff members were very kind to us during our stay. On our first morning at Hotel Grotto we were greeted in their restaurant by a breakfast spread that was beyond belief! There was something delicious placed on this large table that would satisfy anyone. The location is just a 5-minute walk to the town center of Naxos where there are many restaurants and shops as well as transportation. Hotel Grotto's roof deck affords beautiful views all day, but especially at sunset.

Everything was fantastic. I cannot say enough good about the staff at Hotel Grotto and its hotel facility.

First and foremost - "location, location, location" for the best sunset view you could wish for. The hotel is located a short walk from Naxos town, some of which is an unmade pathway up a hill (not suitable for the infirm). However, it is worth is for the views. All the staff were so friendly and happy to answer any questions, give you some recommendations if needed. They also arranged our care hire which was excellent value. The breakfast spread is magnificent, beyond all you could wish for to start your day. The variety of cakes, tarts, pies, meats and fruits offered every day was outstanding. They also have a food menu for the evening - we ate here a couple of evenings and it was all delicious. The were also little touches such as a cake being left for us in our room every afternoon, as well as a complimentary bottle of wine part way through our week's stay. Provision of beach towels was also a huge bonus.

It was faultless - we liked it all

The hotel was such a lovely place for a stay in Naxos. Just stunning views from our room of the sea and Apollo’s Portara. Short 5 minute walk to the center of town. Limited parking available but we had no trouble securing a spot most evenings. The staff were all amazing and friendly, and the breakfast was exceptional. We also found the welcome drink and snacks a lovely touch. The beach towel borrowing was also so amazing as with small luggage we had not brought any, but it allowed us to have a beach day. Was 100% satisfied with our stay and would stay again if we return.

It wasn’t a dislike really, but we never used the spa area because it was a sign up (so it can be a more private experience). Just make sure to sign up when you arrive so you have that experience.

From the moment we arrived, we were embraced with the genuine warmth of the staff, led by the exceptional Dimitris who not only welcomed us but also graciously ensured our smooth transition to and from the port. The breakfast experience at Hotel Grotta was nothing short of spectacular. An incredible array of homemade pies, desserts, and salads awaited us each morning, leaving us speechless with their exquisite flavors and freshness! The family-run atmosphere curated by Nikoletta and her team made us feel right at home. Their friendly demeanor and eagerness to assist us with local recommendations, whether it was suggesting the best spots to explore or the finest dining establishments to indulge in, the staff went above and beyond to ensure our every need was met! The hotel's strategic location, just a brief stroll away from Chora, provided us with easy access to Naxos's vibrant atmosphere while offering breathtaking sea views to awaken to each morning. Our experience was 10/10. It's a place where warm hospitality, delectable cuisine, and stunning vistas converge to create unforgettable memories. Thank you!

The best part of this hotel is the staff. They are so friendly and go out of their way to help. The breakfast is outstanding. There are so many homemade sweet and savory delicious options, and the coffee was also excellent too. The location is close to the port where you can shop and have plenty of choices for lunch and dinner. The bed was excellent - even more comfortable then the one we had at coco mat in athens.

A slightly larger room; slightly better bathroom laylout - the shower / door was not ideal . We loved the rooftop lounge area, but having a littlw more shade would have been great.

This is one of the best places that we've ever stayed! Starting your day enjoying the delicious buffet breakfast with the breathtaking view, and then finishing your day watching the Sunset with the Apollo Temple as a background is truly something else! Nikoletta and the rest of the staff made us truly feel like at home. Her amazing personality and beautiful energy were something that made us feel very welcomed. All the staff were always very helpful, super friendly and the service was beyond great! We highly recommend staying at Hotel Grotta, You will definitely have a great experience staying here while you are exploring this amazing Island. Perfect location with the amazing Port/Seaview, and around 10 minutes walking to the town. Thank you Hotel Grotta for spoiling us and looking after us during our stay. We will definitely be back! Dani & Jonathan

The staff were great. We were offered a pickup and drop off by Dimitris Lianos the owner at no extra cost and the Driver also Dimitris was a very friendly guy with lots of tips for us. The breakfast was exceptional and everyday we would get two pieces of cake left in our rooms after clean up. The view from the dinning area of the Temple and the sea was fantastic. The hotel was a few minutes walk away from the shops, restaurants, Port and bus station for tours.Highly recommended. They also have an Aussie at the front desk by the name of Connie who is from Melbourne. Such a friendly lady of Greek descent. Loved this place.

Nothing really. They already do a fantastic job. I even saw the owner wiping down some chairs.