Excellent location, near the village centre, 15 minutes from Volos. Traditional hotel, with good parking. The staff was obviously overworked and unhappy, but they were overall helpful and polite (looming over the breakfast plates to collect them should be avoided, but I suspect this is management policy).

The facilities could do with some renovation. Stray dogs in the pool area is a no-no. WIFI was a joke.

I loved the interior design as well as the fact that on Clean Monday breakfast was traditional, breakfast was to my liking in general. There was also a coffee machine serving hot chocolate which we usually enjoy. The staff was really polite, that was beautiful, it made us feel really special. There was an extra entrance really close to our rooms which made our staying easy plus the view from Veranda restaurant as breath-taking. Last but not least, it was a beautiful gesture to have complimentary confection (halvah) upon arrival, thanks!

The extra bed was making funny noises during the night so we actually had to sleep on the floor using the mattress provided. The internet was present yet not all the time. Since there was a booster (or rooter) really close to the rooms I believe it has to do with the connectivity in general, not with the specific connection or provider. Last but not least, there were many dogs in the area it was annoying, they seemed to be of some short of specific dog breed, still my kids were a tiny bit scared.

The hotel is amazing. Breakfast is exceptional. Pool is beautiful. The views were incredible! Amazing restaurants to eat around. Baby friendly. Beautiful ambience inside the hotel. The staff is very kind. It had a good enough (hotel standards) gym.

Hotel restaurant (Veranda) had very limited opening hours and we didn't manage to try it. Daily room cleaning service was a bit odd. One day they cleaned the bathroom, the other the room. The pool had limited opening hours - as hotel guests we would expect to have better perks than the people just visiting the pool (ex. prices paid and longer opening hours).

Excellent breakfast and coffees on beautiful scenic balcony. Superior large pool and lounge chairs. Towels provided and good food setvice at pool. Beautiful decor in main hotel. Artwork. Large sofas and antiques. Very accommodating staff and personable.

Booked a twin bed room with pool view. Paid xtra 80 euros for seaview was told king bed, it it was queen so not comfortable . Very poor AC cold directed at head while on bed as was located on floor. Tried to adjust, but then blew off and on making night sleep uncomfortable. Asked for more comfortable deck chairs and was given them. No mini lines to hang wet bathing suits or to see out tops so dried on chairs.

Very comfortable and extremely clean. Location was perfect, near Portaria main square. Staff were very friendly and service was top class. There was a real spread for breakfast with just about anything you could ask for, including delicious local jams. Lounge area was very warm and comfortable; we thoroughly enjoyed sitting there by the fire place. Room was large with a gorgeous view of the pool and Volos. Heating was excellent throughout, especially in the room, which is essential at winter time.

Some small areas could be better maintained (small chips in the wooden railings, bathtub slightly cracked) but this was not a problem overall, just some details.

Situated at an amazing location, offering fantastic view of Pagasitikos gulf and the city of Volos. Beautiful and big pool. Wonderful interior decoration in the common areas.

AC is obsolete and needs refurbishment. It is ground based and if operated, it aims directly on the person sleeping on the bedside facing the AC. Also, there is no insect-stop net door/window. Installing such a thing would be great, as for the evening one could leave the window or balcony door open and get a nice mountain breeze, without needing the AC.

Everything. The hotel is part of the XENIA chain situated in the best location in Portaria. The lobby area is a finely decorated room where you can enjoy evenings with your friends. The rooms are comfortable. The views breathtaking. Ideal for excursions to nearby villages. We visited in the winter, we have not used the pool.

Many families with young children spent time in the lobby, creating a noisy environment, especially in the holidays.

We really liked the location , the breakfast and the fact that most of the stuff was polite and eager to help. The hotel is located in a very nice area, you can have awesome view and the village square is literally 5 minutes walk

We didn't like the pool area .Mostly the pool bar . We saw in the menu that they were offering homemade lemonade. When we asked for it they gave us lemonade in a plastic bottle for 4.5 euros. I mean at least they should remove the word homemade from the menu. In general everything was overpriced ,even the water.

Amazing old-style hotel with an amazing view. It had everything we needed and more. Beds were very comfy. Room had a great view and breakfast was also great. La Veranda was a great place to have dinner.

Pool has no area for little kids (it is single depth of 1.4 meters).

the property was very nice , the only thing that wasn’t nice is the poor stray dogs all over the mountain… this is something that the owners of all the properties there should solve with the authorities as soon as possible… we have heard about the disgusting conditions of the area where the authorities of Volos “ storage “ the poor animals the previous years… really sad seeing so many stray dogs all over and also knowing that maybe it could be better for the animals to stay free rather live for a week at the facilities of Volos… shame of the city But the hotel is fantastic also all the stuff😀