All staff were great, everyone helpful and friendly. We had a superior room booked, we got two single beds pushed together which we didn't like but we asked the receptionist to figure something out if possible. She promised she would send a room maid to put additional mattresses to hide that huge gap between the two single beds and it worked. Felt like a double bed afterwards. I was pleasantly surprised finding an iron and ironing board in the room. Also was a pleasant surprise to find two cotton bathrobes along with two pairs of disposable slippers in the wardrobe. Huge bonus. The food was delicious. Various enough to satisfy everyone's taste. I don't understand those who complain about not having a big choice of different meals.

I didn't like that you have to pay an extra 3€ for a cocktail. But in this case,I drank less 🙂

Good location, food and pools. The price was reasonable.

The weather was really hot a stronger air conditioning would help a lot.

The manager was very helpful and as we were 2 couples travelling together she upgraded us to premier suites from 1 comfort and a junior suite, which was a lovely surprise. Staff are fantastic and food was wonderful.

The beer was very weak and not very nice. Little or none entertainment in the evening. We had a bath in our room but no way to get shower/bath gel into bath as were fixed to wall

The room was very comfortable and very clean.

The parking situation wasn't ideal. but this seamed to be the issue in the hole town of agasi. the pool wasn't very clean.

Everything was great from the beginning of our vacation. The staff was very friendly and helped us with everything we needed. The food was delicious with a great variety of meat, traditional and international cuisine. We recommend to book a superior room because they are newly furnished and spacious. Staying at the pool was a pleasure, the aerobic program was a pleasure and the pool bar manager was one of a kind. To sum up, we recommend booking your vacation at Diana Palace Hotel if you want to have a wonderful time in Zakynthos.

Animator, her program. Everything was okay. Food was tasty, the staff was friendly.

There is small parking place. Also didn't like a noise after 2300 hours. According the rules of hotel after 2300 it must be a rest time, but usually it was a loud noise in hotel area.

Superior room, delicious meal, swimming pool, staff, everything is on high level. I would come back to this hotel, it is wonderfull

Bad quality wine

Lovely staff and always a good choice of food, drink and entertainment. Eleni was great from the animation team. Stathis and marcos were fab bar managers and the restaurant team were first class

Beds could be slightly softer

Everything. The hotel staff were all friendly and made our stay a real pleasure. The receptionists went out of their way to be helpful. We had an issue on the 1st night when we stayed in one of the other hotels in the group but the manager resolved the issue quickly by giving us the option to move and it made our holiday so much better.

Nothing.

very good food , fresh , well cooked , also for vegetarians and meat . traditional greek food . cool drink at discretion.and personal always careful to keep everything clean . swimming pool always clean .

room a bit old . bathroom poor . it was very noisy from air con unit . a bit dirty under the bed.