Very well appointed rustic hotel, about a 15 minute walk from the center of the town. The rooms were in front, then there was a nice garden, then there was the section with the restaurant and pool. Hector in the restaurant was awesome and very accommodating. Overall the staff were all very friendly and even though most didn't speak much English and we did not speak much Spanish, we found means of communicating.

In my room was advertised a coffee machine, but there was none.

The garden was beautiful. The pool area was lovely. The rooms were big and comfortable. Everything we need was in walking distance. The staff was very friendly and helpful! Beds were comfortable.

The pool was cold. There could be more options for breakfast. Also since the room was had faced the courtyard with only a window, there was a loud conversation that woke us up right outside our window.

The property had a lot of character. It was peaceful and at a reasonable distance from the city center.

Experienced a serious problem with the water flow. On both days I couldn’t get any hot water to get a shower, and on my last day I couldn’t get any so couldn’t flush the toilet. The swimming pool didn’t look very clean, so I didn’t feel brave enough to use it.

Excellent location: safe, quiet, and close to everything. Beautiful relaxing pool and garden, helpful staff, tasty breakfast, the jacuzzi tub in the room was great and they provided bubble bath. The room and grounds are exceptionally clean. I recommend staying here for a trip to Antigua.

The mattress was very firm. WiFi works very well in the restaurant, pool, and garden but can be unreliable in the room. Despite this, it was a lovely hotel.

Lovely property! The interior courtyard…the gardens & grounds….the pool! About a 15 minute walk to all the restaurants, shops Front desk very nice. Kept our luggage all day after checkout. (We had a late flight).

Breakfast was pretty basic. Coffee, tea, juice, fruit. There were a couple of options plus pancakes. Took awhile to get served one morning but staff was very busy.

Hacienda old world charm. Wonderful staff! Especially Juan Manuel, we had an episode of wardrobe malfunction! He couldn’t be more helpful in trying to solve the problem!

A little far from the maddening crowd, where one can enjoy a bit of peace and quite! Housekeeping was haphazard! Our room was serviced 3 times out of 5 days stay!

Vey nice hotel, excellent location, nice pool and atmosphere. The rooms and bathroom were a bit basic compared with other hotels around and the price. Personal was very nice and friendly.

Price compared with other hotels expensive. Rooms and bathroom basic.

The hotel was really beautiful and it was great to have a bathtub

The rules that were "COVID" driven. We were the only people in the hotel and I couldn't have my friend come to my room while we got ready to leave or even my daughter's father. It was ridiculous, I don't need anyone to tell me how to take care of my health, first off, and second, that is not how people get sick. It left a really bad taste in my mouth that I was followed around like a teenager who couldn't handle myself.

Great hot water, breakfast, great proximity to sites. Incredibly wonderful staff. Very clean and

Hot tub was closed and onsite restaurant was closed. Could just be off season. The pool was open and the grounds were so beautiful.

lovely rooms. great gardens and pool area.

no info about Antigua, no map, no leaflets about tours etc. no info about if restaurant was open in day time. saw some people getting drinks at poolside but didn’t see menu. thought from description it was slightly closer to main square - took 15-20 to walk.