Firstly, the decor of the place is one of the best in Flores. The cafe/restaurant downstairs has some of the best breakfast and coffee on the island. Then the rooms are on the second floor and the third floor is the common area with even cuter decor. There, you can do yoga, get some work done, or just hang out. The rooms are spacious, have a good-sized bathroom, and the AC works really well. There was also a small desk. My favorite part was how accommodating and nice the entire staff was. They all went above and beyond. Breakfast that was included was delicious, one of the best I had in Guatemala. Flores was my last stop of my trip and I am so glad I got to spend it here! I booked all my tours through them and at the end of my stay they even called a taxi for me for the airport. A+++ in hospitality!

It's not too bad, but I wish the beds were softer! It's on the harder side, I'm sure some people prefer that. Not a big deal but just my preference! Also wish they had black out curtains because the sun was very strong. The wifi is strong if you are downstairs, in the common area, or if the bed is closer to the door. When I tried to sit at the desk or lay on the bed further away from the router, it got weak. And there were times when the wifi was very spotty, especially at night. That was my only concern about the place because I work remotely. But I think this place has one of the better wifis on the island. I would definitely come back here it was one of my favorite places to stay in Guatemala!

Great location near bus drop off. Very smart, clean accommodation. Cute loft and roof area.

Breakfast was supposedly included, but schedule meant we missed both. We were offered late breakfast one day but the offer was barely fulfilled when we took them up on the offer. Only one poor option offered.

I had a wonderful stay here. Casa Ramona is beautifully decorated, has an amazingly friendly, helpful staff and makes the most delicious breakfast and coffee. The rooftop area upstairs is a lovely place to hang out day or night. I had the room with the little balcony in front and loved being able to sit out there in the evening. The location is good, quite close to the entrance of Flores where the taxis and tuk tuks drop you off (side note: I had a really yummy, local dinner of pescado a la plancha & salad at the restaurant across the street).

The only negative was street noise

Nice location near bus stop, good room with balcony and airconditioning which is nice in the hotel weather. Nice rooftop and lobby with drinks. Staff was very helpful.

Quite some noise from the road, so maybe room without balcony at back is better. Breakfast from 8 which does not match with the shuttle and Tikal trips they offer, no take away breakfast, only lunchbox where you pay 40 quetzal for. Would advice to offer at least something, we could now buy something and store it in fridge which was okay. Breakfast is not much special anyway, for a restaurant I would expect it a bit more fancy then just an apple as fruit with the pancakes.

Great room and bathroom with Aircon, which was much needed as we were there during very hot weather! Lovely terrace on the roof with an indoor room for relaxing in too, a great view.

The egg and beans breakfast wasn't great, we didn't bother having it the second morning even though it was included. The staff were very loud during the day and night on their phones playing games and doing Duolingo! I was in a room next door to reception and was woken both mornings at 4am with noisy mobile phone sounds constantly pinging. I like a firm bed but these were very hard!

I loved this hotel and didn’t want to leave! I loved drinking coffee and reading in the adorable sitting area, watching people walk by while eating breakfast (included with the room), and coming back to AC and a hot shower after several sweaty excursions. The staff is so friendly and so helpful!! They always greeted me by my name, and also let me speak Spanish (which I super appreciate, since I’m sure their English is better). They helped me book three tours and even let me know I could order a lunchbox for my bus ride when I left. Highly recommend!

The hotel has two great points that are very important: a good location and excellent service from Aurora and Nancy. Aurora was very friendly at all times through Booking.com and answered all our questions, she even helped us organize the tours to Yaxha and Tikal. But always with a lot of kindness and customer service. Nancy greeted us kindly and her attention was very appreciative as well. The room was comfortable, clean and air-conditioned. Just what you need on the Island.

In the evenings on the terrace, there can be a lot of noise, the quiet hour should be around 8:00pm, so that travelers who are tired can sleep better. From the room you can hear the noise of reception and people in the lobby. The breakfast included in the room rate is very bare, it could be a little better. The guy at the front desk (with the exception of Juan in the early morning) could have better customer service.

This simple but charming hotel offers clean rooms at a strategic location. The breakfast includes three options, eggs, pancakes or porridge. They were all tasty and accompanied by fresh fruit but it would be nice to have a more traditional option.

The rooms are basic but clean and comfortable. However, the hotel can be busy so if you have a room on the ground floor it is not always quiet. This did not disturb us but we are not light sleepers either!

We didn't arrive till really late due to a late flight but the staff were very friendly and helpful. The room was clean and the air conditioning was really powerful which helped with such a hot night. The breakfast that was included was really good and big portions. After checking out Hans let us store our big backpacks for a few hours so we could look around without carrying them. This was the perfect start to our trip.

This is a beautiful place with wonder coffee, pastries, rooms, decor, and staff! The location is great! We took a tuktuk from the sign in town, only to discover it was only a 3 minute walk. The staff was very welcoming, and helped with all the questions we had. There is a laundry service really close, just a few doors down and across the street. The air conditioning in the room was on excellent! All around this was a perfect space for the perfect stay!