Centrally located. Staff (especially at the Restaurant) were good. Usually we book Hotel stay inclusive of Breakfast. This time something is missed and we never knew the breakfast wasn’t included for the recent stay. We went straight into the restaurant thinking it’s included. Staff at the restaurant were polite enough to inform that the plan wasn’t inclusive and provided a good breakfast package to manage.

Room size is small for a couple / family. May be adequate for single occupancy.

The ambiance was good. The staff were courteous and friendly. The location for our purpose was ideal.

On the last day of our stay, there was a party on the 2nd floor of the hotel. The music was played so loudly till 11 pm and was an absolute nuisance. It would be nice if silence was maintained especially in night.

Rooftop bar and lowerdeck dance pub with tamil music are very good. The staff is very nice and helpful. Nungambakkam is central and once of the more interesting districts in Chennai so the hotel location is also good.

The internet in my room was very bad, also the captive portal was extreme aggressive and popping up few times a day, this is the really only one negative aspect.

The hotel has a modern and luxurious style. It has a variety of restaurants and bars in house. One of Chennai’s most famous night clubs is also located at this hotel. This can also be seen as a minor point for families that seek a quite place because Music can be heard until 1am midnight if you stay in rooms on the first floor. In my opinion this was still acceptable. Also the restaurant and the roof top restaurant are very nice. The service was always good, we were help with any request and the rooms are cleaned daily.

The only thing that was a bit annoying was the WI-FI because you always get kicked out from connection as soon as you go into standby mode. So you always have to make sure the reconnect to not wast your mobile data.

The service was amazing . The front office manager Mr. Nelson Paul was the show topper at the hotel. A humble gentleman who is always keeping an eye on the guests needs and requirements to make the stay pleasant . The staff is with all smiles always. From door man Phillip to front desk Ahamed. The food was delicious. The varieties were splendid with a truly aunthentic indian variations with international buffet. We enjoyed well and hope to be back again. Thankyou Mr.Nelson and team for the wonderful hospitality

I liked the location, it was centre of Chennai. The room was cozy. Felt secured and the staffs are very friendly and helpful.

The room was not soundproof, hence can hear all the noise around the room. But it was manageable. The shower and hot water didnt work. But since, it was only 2 nights, and i decided to adjust with it.

This was a very comfortable hotel and the staff were very helpful and friendly, all of them. The food was good, service excellent.

The internal bedroom phones used to communicate with reception and room service are bad. It was the only real problem. I could often not communicate my needs by phone and so they'd need to send someone to my room to speak in person. Given I was really just waiting at this hotel for two and a half days I found the phones a bit frustrating. Alcohol by western standards was very expensive although I dont think this is the hotel's fault. I think this is just because of Government taxes in Tamil Nadu. I tried to buy an average bottle of whiskey at a liquor store and it cost AUS$100 so I didnt buy it.

Everything was great - the staff, the location, the food, the cleanliness! We stayed here during our visa stamping, the visa application center is within 5 min walking distance which was stellar.

The rooms were quite small. It's fine for one person, but with two it starts getting very cramped.

Good location. Breakfast was tasty and there was an impressive selection every day. Staff were friendly (special mention to the boy who cleaned our room and the doorman who were particularly nice and smiley). Really comfy bed.

Could definitely do with some shaded area by the pool, like parasols and sun loungers, because it was too hot to sit for any length of time. Also the pool shuts at 5pm which is a bit annoying if you want to go for an evening swim as it's cooling down outside.

The hotel is located within a few minutes of walk from the US VAC, which we needed to visit. That way, it was an ideal location for us. The room was decent and adequately furnished. We enjoyed a hearty breakfast and an excellent lunch. The staff members and the manager had been extremely courteous and helpful.

We expected a bigger room for the price. It was a bit congested for two, but manageable for a night. Also, there was no ventilation in the lobby (3rd floor), the air smelled stale despite generous use of freshener.