I stayed from August 8th to 13th, 2024, and was highly impressed by the promptness and efficiency of the front desk staff. Kulu, the Duty Manager, was exceptionally friendly, provided clear explanations of the charges, and even offered a complimentary upgrade at check-in. Housekeeping responded swiftly to our requests, and the breakfast was outstanding. Special thanks to Anjli, Sandeep, and Sanhita for prioritizing and handling guests' requests with care. They were consistently prompt and always greeted me with a smile whenever I visited Buffet Square—special thanks to the bellman who assisted us in weighing our luggage and assisted us during our checkout. Overall service was good.

I requested plates and cutlery to have food in the room, but due to hotel policy, room service was unable to provide them unless the food was ordered through the hotel's room service. While the hotel staff were attentive, a suggestion would be to accommodate requests for plates and cutlery for guests who wish to enjoy outside food in their rooms, as this is a common practice in other hotels.

The hotel was clean and easily accessible. The breakfast buffet was good as well. Rooms are very well maintained. Clean towels, clean toilets. Humble staff. I was upgraded to a premium room (I never asked for this).

So I had booked for 3 nights but due to the cyclone the airports were shut and I had to check in really late. At the time of check-in, I was 2 hours away from the 1st day check out time, but the hotel still wanted to charge me the full day. The hotel had a wrong totalling and charged me twice for usage of the travel desk, which I was sensible enough to check. It took me 30 minutes to resolve this. I wish they are more considerate when it comes to such a situation and charging customers.

friendly staffs & good location very convenient for airport pick up / drop & other shopping travels.

The lighting is not enough too dim they should improve on it. second thing they should provide tab or remote facility to operate the lighting, curtain etc..can provide a,bigger dustbin it's too small & spoiled also couldn't open easily. bathrobe slippers are missing & hand towels are not enough should take note the rest ok good service friendly staffs.They gave me extra time for check out thanks to the manager. we will consider staying in future thanks to all.

Very comfy hotel with the array of facilities you would expect from a five star hotel. The room was clean, the bed comfortable.

The system for lighting and curtains was a bit confusing. Everything is on a panel of buttons with small labels, so you end up playing with all the lights to get the ones you want on or off. The curtains close automatically every time you leave the room - good for saving energy I guess. Also, the "free private taxi from the airport" is basically an uber driver you have to look for in a chaotic setting away from the main arrivals area. I was expecting someone with sign when I came out at arrivals. Nope.

We came to Chennai for a family event. I liked the accessibility of the location from the main road. There is a garden next door for an outdoor walk. The room was pleasant and comfortable. Breakfast options were also great. The staff were courteous and welcoming. The overall package was excellent value for money.

I struggled a bit with the bathroom shower settings. They were not intuitive. The toilet flush was not the best. The TV was not the easiest to operate despite instructions. Further although we had paid for a late checkout, someone from reception called when I was in the middle of an office meeting at 11am reminding us to check out, leading me to question their documentation and handover practices.

This was my second but for sure no last stay at the Ramada. The staff was super professional, friendly and attentive. We arrived few hours before the official check in time, the front desk stuff helped us and we were checked in within 30 min. I espically wan't to point out Guru and the young waiter, who's name I unfortunately forgot. They were exceptional !

The only "negative" point I want to point out is that when enetering room the room smells kind of damp. Wettish, this was the same when I first stayed there. Im not sure if it's the cleaning products. But some air fresheners or something in that direction would be great.

Breakfast was tasty, i love the tea. Enviroment and staffs were nice too.

During our stay, we were not inform that the items in the fridge(soft drinks/wine) and some snacks are chargeble items ,we thought it was complimentary for guess. During check in, the situation could be better if the staff inform to us about this. We only notice when the staff inform us during check out that lead us to withdraw more cash then expected amount. Apart from this,everything else was up to the standard.

I appreciated the driver that picked me up from airport was easily located, considerate and helpful. Everyone was very professional and hotel had safety standards in place. The bathtub was a luxury, bed was very comfortable, view amazing, wide selection of television channels, tasty breakfast with ample offerings. The housekeeper also considerate with my needs and timing. I could go on and on. Top notch hotel .

I didn’t care for when the kitchen called to inquire about a dinner order when indicator light was on for no disturbance.

The room was very nice and comfortable and clean. All good as expected.

The dinner buffet spread was alright. But not maintained to standards of a 3-4 star, let alone a 5-star. Everything was cold and the mutton pieces were hard, etc. They did try to make up once I told them. Breakfast was OK though i have experienced much better. They also refused to give me a GST invoice for another state just because I did not book directly. I paid them direct and they billed me direct. So how illogical is that?

Room and staff friendly and accomodated us best as possible. Breakfast and dinner buffet was very good and reasonably priced.

Area was very busy and the one way system did mean travelling to the hotel took a little while. Would have been good if we could have extended our check-out time a little later than 2pm since our flights were not until 10pm. They wanted to charge 50% of a 1 night stay for a few hours. Also the price quoted on Booking.com and the price at the hotel varied by almost 1000 rupees (taxes I assume) which was not great.