Excellent hotel with courteous staff and good food. However it is the owners and top management who need to put their act together and invest back in scaling up the general maintenance. Otherwise all the good work will come undone. The property has great views on a clear day but along with others in the vicinity can benefit by either improving or motivating the local administration to improve the condition of the approach road. The property is not senior citizen and disabled friendly in its approach and for climbing up and down.

See the overall comment in what I liked.

Everything was Superb Right from Entering the Premises we were greeted with Welcome Darjeeling Tea The Checkin Process was Smooth and Rooms weer excellent The breakfast was superb Only one problem we need to get up a steep rise to get into the Hotel which may be inconvenient for the Elderly people The food was excellent and rightly charged Value for Money was there for everything

Only the Approach Road which is steep uphill Road is not good for especially elderly people They should atleast arrange a Car service or even battery operated Golf cars to cover the Steep Road Else everything is best in the Hotel We have thoroughly enjoyed our Stay at Sinclairs

Room was cosy …. Heater was working properly… near to Mall Road so readily available cabs and access to the market

The property was good but need to take care of room facilities as well…. For instance TELEVISION was not working properly …. No hair drier inside the bathroom and no shower curtains

Excellent staff and hotel services. The rooms were clean and well equipt, good view of Kanchenjunga from the mountain view rooms. Please note that the approach to the hotel is steep and not friendly to aged or disabled folks. The kitchen services and breakfast was very good, while the menu options are limited it was more than enough for us. special requests for omelette or scrambled eggs for my toddler were immediately met. Special call out to the staff who went out of their way to make my stay comfortable; right from kitchen, housekeeping to pretty much every staff member I met. Special call out to Pragya and Swarajya in the front desk for an amazing experience! The Darjeeling Mall (Keventers end) is 5 minutes walking distance, for any trips by car the front desk will arrange or the taxi station is right beside Keventers.

The steep approach to the hotel becomes slippery after rain. This is not directly for the hotel but more for the municipal body in Darjeeling.

Awesome view and excellent hospitality

Stairs.. because it doesn't have a lift, so a bit of a trial for weak knees

"Kanchenjunga view from the room" - that was the highlight of our stay in Sinclairs Darjeeling. Weather was good and we had an amazing clear view of Kanchenjunga throughout the days we stayed. Rooms were well maintained and clean. This amazing hotel is on the Gandhi road, the shopping/food destination of Darjeeling. Rink mall is nearby as well as the famous Chouwrasta which is the most happening place in Darjeeling. They have a good restaurant named "Kanchenjunga" - We had breakfast and dinner on both days of our stay here and were truly satisfied with the spread/quality of food. Staff were very friendly - special mention to very active Nima and Smriti from the restaurant.

Hotel is on a steep slope and from the gate, you would have to climb stairs to reach the lobby. There is no lift, you would have to again climb stairs to reach the room. Not recommended for senior citizens. There is very limited parking and only experts can drive on the road to the hotel.

The view from the premier room is beautiful. The staff were very helpful and went out of their way to make our stay enjoyable. It's a short walk to the mall road. All necessities can be easily bought from nearby shops. Breakfast buffet is good.

The approach road to the hotel is very steep . Difficult to walk up.

The staffs were very helpful. The breakfast was superb and there were lots of options to choose from and menu was different everyday. View from room was great and observation desk was right next to the room.

Only problem was road leading to the hotel, it was very steep and slippery due to water leak and rain.

They really care about their guests. Nicely maintained property. Close by malle road. Point to highlight here, you can see beautiful kanchangangha from the hotel itself. You don't need to go to Tiger Hills if you are staying here. Breakfast was also really good and I also ordered dinner from the hotel, food was really good and tasty.

For elderly person might be a problem to go to the hotel by walk. You need to hire a taxi always to go anywhere from the hotel.

Very courteous staff members. The location.

Very stiff climbing stairs ,once at the entry point and again to the room. Installation of an elevator would be very helpful .