Really beautiful resort. We stayed in the family suite. Beautiful outdoor space and ambience. Everyone is super accommodating and service is excellent. We also loved the food that was served in the restaurant. For my fellow wheelchair humans- there is a ramp to get into reception and there is a buggy that can take you to and from your room. There is no lift but most rooms and villas are on ground floor so that is not much of an issue. Getting into the villa there are a few steps, although I did notice a villa had a ramp to get in, so maybe ask for that suite especially. Lastly the bathroom has hand rails which is helpful and the wheelchair fits in through the bathroom door easily. Only caveat was the lack of a shower chair, which would have helped us greatly.

Lovely Swimming Pool, Good Swimming Pool Staff, Beautiful Cycling, Room Comfort, Balcony, Swing in our Room Balcony, Breakfast quality & variety, Big Hotel/Resort property.

Most of the Staff not well trained, Very Slow Check-in process, Very Late delivery of Luggage to our rooms (45Mins to 1 Hour) inspite of calling the Reception couple of times & finally visiting the Reception to know why luggages have still not come to room, In-Room dining prices are Ridiculously expensive, Poor service of Staff and not good attitude over in-room dining Call.

Good restaurant, good outdoors, good bed

Fountain in the hotel entrance is broken and looks abandoned which gives a bad first impression, service and restaurant extremely slow, staff in gym and game area very unfriendly, sofas in lobby need serious cleaning, restaurant too cold, chairs in restaurant are mostly dirty. The whole hotel needs a little refurbish/ maintenance and personnel needs to do things a little faster ( when you order a sandwich-toast takes 20’)

The hotel service at Hawthorne by Wyndham exceeded expectations. The staff's warmth and efficiency made our stay truly enjoyable. From the immaculate rooms to the delicious dining options, every detail was meticulously attended to. Thank you for providing a memorable and delightful experience. Highly recommend this exceptional hospitality. I had the pleasure of experiencing exceptional service from Mr. Radhey during my stay at the hotel. His dedication to guest satisfaction was evident in every interaction. Attentive, friendly, and proactive, he went above and beyond to ensure a comfortable stay. Kudos to Mr. Radhey for enhancing our hotel experience.

Property ambience, indoor activities and facilities. Breakfast, food was excellent 👍 Ideal combination of luxury and comfort. Chef is friendly and cared about our likes and dislikes.( Specially children) and inquired for any assistance/ ready to help.Excellent family destination on divine land of lord Krishna. We greatly appreciate your efforts and kindness. It has been so helpful and has meant so much to our entire family. We had one to one interaction wi Mr. Rajendra Sinha Chef and he is such a wonderful person. Thank you for your wonderful treat on our stay at Hawthorne dwarika India

There's not much to mention, but we felt if more staff person per 100 guests can be useful and can be an added advantage. As staff people are dedicated and hardworking, with more hands in customer service is always advisable.

- In lunch Gujarati Thali was very awesome and tasty - Swimming pool, wow, very nice and we can say this is the main attraction of resort - Cool and calm ambiance is great enough to your soul. - Dinner pricing were bit higher as compared to food served

- Breakfast is good on Day 1 but on the next day it was ok. Better for dosa / uttapam were not fresh enough, bad odour comes out from. - Guests are waiting for golf car and hotel staff are moving here and there in golf car infront of guest... this one is not a great attitude - Sitting area near our villa were totally wet for both days of our stay, we can't go and sit there

Cooperative staff especially Bhavna who was very kind and supportive for booking amendments.

Few Staff behaviour who were operating electric vehicle and some serving staff were having a quarrel within themselves during the breakfast time

Extremely well maintained property. It exceeded our expectations. Very polite and well behaved staffs. We had a very nice experience in this hotel. This property is the best property in Dwarka. The atmosphere is very pleasant and food quality and taste are unmatched. Yesterday, The soothing and melodious tune of piano enhanced the atmosphere even more.

There's nothing which we didn't like.

This is one of the wonderful hotels that I stayed in while visiting Gujarat. Hotel is sprawled over a large area and all hotel rooms are in one story buildings that feel like cottages. The hotel really had a resort vibe to it. There was a large lazy pool and lot of green area/walking track. Gym was nice as was the gaming room. I could not try the spa unfortunately. Lunch buffet was very good. One notable feature of this hotel is how service oriented all the staff were and how they go an extra mile to make one's stay comfortable.. Particular mention to be made of Aastha and Kavita. Others were good too but I could not catch everyone's names! Highly recommended. In my case, I was able to have a very nice visit to the temple too which was some 5 kms from the resort.More Date of stay: December 2022

Anil

Breakfast was good. Food overall was fresh and very good. Rooms are clean and aesthetically very pleasing. Special Thanks to Mr. Mohit - Manager at the property and to the following staff for their exemplary behavior and efforts to make our stay comfortable: Radhey, Abhyarthana, Aney, Chahat, Basant, Sulagna, Shouvik, Aastha, Hardik, Bahadur and the restaurant team.

The travel from Hotel to the city. Since the hotel is located slightly in the outskirts there should be more options available for travel although the recommended person (private travel) was very prompt and good but the dependency is huge.