As usual Taj hotels always takes care of their guests. The checking person was very courteous and he even arranged a birthday cake for my mother. Thank you very much. We booked Vivanta to celebrate my mother's birthday. In the restaurant Seven, food was very good but what made our experience wonderful was Mr Dawa who was always with a smile and took care of not only us but all other guests. He was very attentive, caring and went beyond to make guests comfortable and feel welcomed. Also thank Ms Tuestina and Ms Victoria who was there with a smile and taking care of us. Kudos to the them as they really made the experience worthwhile.

Liked everything.

For my work in Guwahati and surrounding areas, I stayed in this hotel for 6 nights in total. How professional and kind the staff are in this hotel is really the best thing about this hotel. For example, travel staff and reception staff organise any car hire perfectly and help you check in and check out seamlessly without hassle. Any question is addressed instantly and they were always making my day with their smiles. The facilities are also amazing, and the gym and spa facilities were perfect for my rest days during this business trip. Also, their in-house massage service in their spa was very good and good value. I want to stress how the housekeeping staff were above and beyond my expectations. I only wanted one clean by putting a privacy sign other nights, and on that evening the team asked me when I came back from work if I needed anything or any cleaning to ensure I didn’t put the sign accidentally. Also, when they did provide cleaning, it was spotless and thoughtful- for example, they knew I didn’t have any place for my makeup products, so they provided beautiful vanity with their tablecloth. They even got me a beautiful goodbye gift on my last evening at this hotel. The dining staff remembered me and tended to me the perfect amount- allowing me to rest and be alone but also feel looked after. I was worried how anti-social I looked (I watched tv on my iPad the whole time, every time), but the staff didn’t mind at all and accommodated me with upmost kindness. The food was also great, I ate their not just breakfast and dinner everytime, but also lunch. Unlimited dimsum lunch was a great deal too! The bar was fantastic and the cocktails were also creative- the bartender checked how my drinks are every time. Live music on Friday was also a great opportunity to relax and have a drink, and the singer allowed me to sing with her! So many memories from this hotel, and I cannot recommend enough, and how Vivanta went above and beyond as a hotel.

This hotel was fantastic! If I can provide any constructive feedback, maybe the swimming pool can have a refreshed look in future as it looked a bit tired.

The room was huge, and the view of the hills was beautiful. Breakfast and dinner buffet were with good variety, although not the best I’ve seen. Debraj from the restaurants was super helpful both when I ate in Umami and when I ate in the main restaurant.

The location is a problem, as it is at the far end of the city. If you don’t come with a car, you’ll spend much time on waiting for Uber or taxi. Only bath and not walk in shower which was quite high to enter.

Loved the cleanliness, the room, the bathroom, the facilities of the room, and most of all the breakfast buffet, it was the best breakfast ever!

1. The ladies night at the bar was kinda boring, it was below my expectations, I assumed there'd be good music or a DJ or something. 2. In the bathroom, everything was provided which made it really easy for travellers especially. However, it would have been nice if there was a scrubber or a loofah or anything disposable item we could use while having a bath.

Appreciation to Miss Vila at reception counter for giving a very warm welcome, and explaining all the amenities in a very polite manner , also Mr Krishna at buffet restaurant thank you for guiding us in choosing the menus, I wish you both to continue to have the same spirit for the upcoming future as well.

Food items need to improve, nothing felt like the group of Taj comparing to the other parts of the Cities.

I enjoyed every bit of our stay here. Staff were courteous and added a personal touch in catering to our needs, especially front desk and housekeeping.They were attentive and made sure guests were treated with utmost care. The pool was clean, and the room was spacious with all the amenities.

Food is average. It did not meet my expectations.

Very attentive staff, great breakfast, comfortable facilities, great spa. The hotel driver I hired for an appointment in the city went above and beyond, navigating through and around flooded streets and walking me right to the office I needed to reach. Other hotel staff were also so helpful and friendly. The spa staff were very professional and did a great job!

Although the location was great for my needs, it took over an hour to get to the hotel from the airport.

Location fine and ambience of the Hotel is very very nice. bfast was very very nice.

i was allotted room small room against which i had booked online. i booked for Premium double room with mountain view instead i was allotted room with small size(Room no 707) Premium single room. But front desk people had charged premium double room price and dint bother to tell me. i had a hard time stay with my two kids and wife in a single bed. Such cheating in allocation of room was not expected.

The staff at reception and two ladies who prepared our room for arrival and made all the decorations were really wonderful. Food buffet is really grand and tasty !

Room service is really sluggish I struggled for 1.5 hours to get extra blanket in night from 11 pm to 12:30 am. Intercom was not working.

As always we were welcomed by the management and staff and offered exceptional hospitality. Breakfast and dinner were excellent. The spa and sauna offer great service. The bar is very nice and we enjoyed the swimming pool. Special mention for Kush Dubey, Restaurant Manager and his staff: Pratima, Bhupen, Debraj Mondal *,Pradeep, Chefs Biswajit Mistry and Krishnan S and Maitshaphrang. Let's not forget Akash at the bar!

Nothing really