Each and every stuff of the property was very helpful and well behaved. You will get good response 24x7 from the hotel stuffs. Rooms are specious, clean and comfortable.

Location of the property is the only problem. There was no restaurant, pharmacy or shopping mall nearby. Although the metro station just opposite to the property but if you need anything real quick it’s hard to get especially after 10pm. The price of food of the in house restaurant is not cheap. Also the room price is high compared to similar facilities in other hotels.

The hotel is located right next to the Lakdkikapul metro station and makes many tourist spots easily approachable both--by metro and by the road. The breakfast was too good! We enjoyed the complementary breakfast on all 3 days of our stay! I especially liked the punnugullu and the coriander and garlic chutneys. We also had delicious dinner on two nights at the hotel. The room was also good and spacious. On our last day, we requested the staff to keep our luggage in a safe place, as we had checked out of the room, but had around 8 hours to spend in the city. The staff fulfilled our request and meticulously tagged all our luggage and secured it in their room. We appreciated the staff's way of securing our luggage, until we returned. I would definitely stay at the same place whenever I happen to visit Hyderabad again.

We expected a room with a better view. Another building blocked the view of our window. We hope to get a room with a different, more scenic view, if possible, next time.

I like the room size and restaurant (rasa) is really very good..they were serving right kind of food..and I really appreciat the hotel staff to be considerate enough to take pain to pack my breakfast, as I will be leaving for work early in the morning.

The property need little renovation..the bathroom was not having slopes and water is getting filled all over (this is damaging the bathroom's door) and later stagnant water is started stinking.. Rest everything is good, as per the 3 star ratings..

The location is just below the metro station and the staff behaviour and cleanliness is top notch. Hotel is nearby to all major sightseeing destinations. They are responsive and I got a very good deal for the hotel. The breakfast was tasty and Rasa restaurant is amazing. All in all worth the money and my family loved it. Will stay in Best western always .

I wish there was a breakfast provided otherwise everything was top notch.

Awesome customer service and customer relations. It looked to me like a compact business hotel where all the staff members are eager to serve without missing even any minute guest needs. Thanks guys.. for giving us such a wonderful experience. Excellent work!

We liked almost everything.. Keep up the good work!!

Nice, but hand towel ,not provide normally,

Locker service box provide but not operational after complain on 9 no, I stay there three days but not provide , television not work properly , kindly improve this facility

Location only, The breakfast staff were very unattentive and not keeping a check on the customer, we were feeling that we were eating the breakfast for free and the staff is paying for our food. 😔

Bathroom are very very very old fittings, there are no shower cabin doors in 308 room.

The property is maintained neat and clean. The staff were courteous and very helpful. We were couple of families travelling together with kids. The hotel willingly provided a few breakfast items for kids on request which was a nice gesture.

Good facilities and very comfortable. The resturant is exceptional and service is fantastic.

The hotel is a little dated but nothing major as the price is fantastic. Would happily stay there again.

The front desk staff with helping nature Dipu should be promoted for his higher post as per his service . Front office manager ( Malesh Yadav) best guy and sef ( Ramchandra ) are the people keeping charm in the property.

the Metro Restaurant with nasty experience in food .