Memorable trip. Everything about the trip was superb. Mind you we went in second week of March 2023 and 80% leh was shut. The hotel itself had very few bookings coz of off season. Yet the hotel made extra efforts and made us super comfortable. Special mention for Mr Stanzin Sonam and wonder woman Ms Tani who can take care of anything that guests ever needed. We had a family/ deluxe double twin room. Spacious comfortable and a beautiful view. Since very few guests we were offered Ala carte instead of buffet. Delicious and lip smacking breakfast. I highly recommend a stay there. We stayed for 5 nights and 6 days.

Maybe since it was off season the skeleton staff at the restaurant had to run around a lot and that at times led to a slight delay in service. But I didn't mind that also as I could see they were trying their best to make us comfortable.

I take this opportunity to thank the TIV team for the hospitality extended to me during my stay. The TIV team lead by Mr. Gaurav ensured that I was comfortable and took care of all my requests with a receptive and welcoming approach. Mr. Gaurav is not a typical "Manager" but a true "Leader" I saw him interacting with all guests and extending his support. The restaurant staff also were exceptional in their hospitality,  a special thanks to Carien and Yangchen. Please keep up the great job!. Leh need this kind of top notch hospitality services to invite tourists. Thank you once again. Best Regards, Charles Bruno

Internet was a problem, however it is beyond TIVs control.

The service is warm for the customers.Especially the attitude of the receptionists,Tani & Stanzin Sonam,is comfortable…🤗🤗🤗

Wifi is not so stable…😿😿😿

The rooms are very comfortable, so are the beds. The quality of the food is excellent. The sight-seeing guidance we received and the travel arrangements made were very good as well.

WiFi was poor, both in consistency & speed (was very patchy). The hot / cold water management system in the bathrooms needs help as suddenly the water would go from really hot to really cold at the same setting. The room service quality leaves a lot to be desired.

property was neat and clean with proximity to main market. Also the staff was very hepful. Special mention for Shashi as he helped us with all the trip planning along with required arrangements. He was very polite and made our stay wonderful. Cheers to Shashi!

The hotel manager Gyaru is an excellent host. Very good quality of service and maintenance at the hotel. Room was superb and matched up very well to 5-star expectations. Got a free upgrade as well to a room with a balcony. Great location, very close to the market and walking distance from anything important within Leh city. There is a great bar with a great owner just down the street - Lechen Bar & Restaurant - one of the only places serving liquor in Leh especially in the off season - Owner of Lechen - Yatso is an excellent host.

The heater is off sometimes in the day as guests head out but the building's natural insulation is enough to manage so it's not a problem.

The room was clean and comfortable. All staffs were very kind.

The refrigerator in room was not working. And wifi was not stable.

I enjoyed my stay at the Indus Valley hotel, hotel staff are friendly and helpful, the grounds are well maintained and pleasant, and the room was very comfortable. I highly recommend this hotel!

If you visit leh then Indus valley Is best to stay . Awesome Services , Staff are very polite specially GM thakur , Raftaar and Dhanish are really helpful Breakfast Food is tasty, and Too good services by kitchen staff ladies And Very near to leh market It's awesome our trip made beautiful by Indus valley Thanks to Indus Valley Team

Nothing

The atmosphere

Staff can be a little lazy