Pathetic room service, this is not the first time i have came in to fortune but I experienced ths for the first time, I ordered food in my room n guy got it n i told him that vl pay at the desk, he agreed but after a while he came in thrice to the door asking for the pyment , as if v vl run away without paying , this was so annoying

the suit with the garden balcony

the fact that they are selling it online but can’t confirm for the specific room. for eg; while booking there was an option for the room category which explains what all is included in that room. so two suites is available for booking in that hotel where after you booked and confirmed the booking.com site and the hotel said that they can’t confirm for the same. Doesn’t understand for the same. why to keep it open for booking then

Room is well appointed and clean , bed is comfy and AC is super

The tv was very difficult to operate and channels were very limited . Room is very nice and cozy and no road noise at all. However in the eveing foul smell form the nearby drains comes into the hotel lobby which is very annoying . Some ppl smoked in the hallway in spite of no smoking policy which is not good for non smokers like me. Hotel should be strict with such offenders

Breakfast was great! So was the swimming pool and gym

1. Sluggish room service. 2. Room amenities and layout, availability of bath tub and kettle/tea coffee different in all three rooms booked even though tariff paid was equal. 3. Low wifi speed and patchy connectivity 4. Washroom next to the pool was very dirty 5. In house a la Carte menu was over priced 6 jacuzzi and sauna facilities not functional

Room was spacious, clean and up to the mark. variety of breakfast and taste has really delicious loved the stay.

Pool timings should be extended for the night. since your pool is at top floor and not covered with shade we couldn’t go in there. it would have been great if we could go there between 8-10pm during our stay.

The overall hospitality was great. It was the little things that the housekeeping, service and security teams did that left me feeling humbled and happy

The reception staff don't communicate well.. they do their job well but they don't engage in talking with the customer and letting them know how they are trying to help

the staff and services are exceptional

facilities need to be improved to meet the needs of the standards. lights, carpets, small improvements to raise the overall standard

The rooms were comfortable. The food was good. The location is fantastic. Overall its a great place to stay and the its conveniently located to connect Navi Mumbai with Mumbai (Airport) and Pune

Some rooms dont have the right construct in the bathrooms causing water to flow all over when you shower. Do be careful not to land that room. The staff does not always communicate well.

The food and service was very good. The business center is very helpful for meetings. The room was a very good size. The location is very convenient.

The gym was clean but lacked towels and water. The pool was closed. The top floor is undergoing construction. The A/C is limited to 22 degrees Celsius.

I like the location of the hotel very much. Also the rooms are quite big and value for money. The hotel is clean and the staff is very helpful. A lot of option is provided for inform dining and restaurant dining.

The approach to the lobby is very narrow and so it is very hard to drive the car up the ramp. The security on the gate is not at all helpful.