Great food. We had breakfast and dinner in the hotel, and we really liked the spread and taste of the food. Staff could have been more cheering, but never the less, we enjoyed the ambience there. It is at a prime location and the view from our room was amazing, with a glimpse of panoramic lotus temple sight at the horizon. Room was comfortable and matched our expectations.

Somehow felt staff at restaurant could have been little bit more cheerful. At times, they were more indulge in themselves rather than at guest. Approaching pathway towards reception is bit of a slope, so elderly people might find it difficult while walking back. At peak hours, a traffic condition develops at the entrance.

The hotel is an island of peace in the buzzling neighborhood. The room was large and well equipped with everything needed. I enjoyed alot the excellent pillows and linen for sleeping, the air conditioner not blowing directly on the bed! And I was sad for not having the time to enjoy and relax at the large pool. The breakfast had a very good variety. I will come again for sure.

Hotel is actually a 4* and not the claimed 5*. But, I enjoyed it anyway. I did not like so much the bathroom tubes used also for shower: here the owner should install easy walk-in and modern shower places. Nothing else to note as unpleasant

Location is the main reason I booked this hotel as it is closer to Lotus temple. Bonus there is a complex adjascent where we can find different variety of foods. Closer to Metro and Cinemas that's a plus. Easily accessible buy Uber so good one too. Lobby was good, evening live piano music near the bar is awesome. Swimming pool is neat and tidy, sad we get time to get a dip. Plus open grass area to freshen up mind. Good place to spend couple of nights. Provided complimentary room upgrade to my booking.

At this cost, in metro city, I cant complain any. I didnt try the food there, hence no comments. But, I tried at cake shop which is part of EROS. We tried TEA, PUFF and CAKE. PUFF was ok, Cake was good. But, TEA is not good. I dont take it as from EROS standards.

All staff were friendly. Concerje manager Mr.Sunil Kumar advised my wife enjoyable city tour plan. He aranged a car as well with reasonal price.　 　All places including the small corners are well cleaned:no dust.

The response to our requests,such as to deliver bottle of water to our room was extremely late. Check in and out took about 20 minutes. Passports which one boy came to me and picked up to re scan, was not returned, I went down to the reception to pick up it after 10 minutes This slow reaction needs to be inproved. Room staff forgot to bring a bathmat. Espeially if this slow reactiom is improved,.the hotel is strongly recom mended to others. One more advise to the hotel, please make notice" no tip is needed" because we do not know how much.we give to them, and this is always our concern. This notice"no tip is need' need to be apqlied to all hotels in India. "no tip" might be one reason why Japan is the country which people like to visit,

We absolutely love this hotel. From the moment we arrived the staff were exceptional, helpful, courteous and professional. The swimming pool is the best we have experienced in Delhi as it is kept extremely clean by Ashish and is a very large pool. We love the wide range of choice at breakfast especially as a mixed British and Indian family, so everyone was happy. The rooms are clean and spacious with great views and the beds very comfortable indeed. A big thank you to all the staff for ensuring our family stay was absolutely perfect.

Nothing to dislike

The stuff was so generous. Even though the architecture is not modern, the services were upto the mark and that’s the beauty of this property. Also, it is located in a very prime location where you can easily opt for metro. I was told that their breakfast buffet is exceptional and indeed it was. I traveled with my mother and our check in was around 2AM (as per hotel policy). As it was weekday so I request a hotel staff to check if early check in is possible as my mother is accompanying me. They considered my request and provided a room before 2AM. I am definitely considering Eros Hotel my topmost priority to stay in future.

Please add a proper cafe or a small restaurant esp for the breakfast. Traveller usually arrives early and they have to wait until check-in hours. Even though there was the counter for coffee but food was available after 11. Just a suggestion to have an in-build cafe especially for breakfast.

The hotel was well located and comfortable. The ground floor large and contained the lobby, concierge and conference / meeting registration desks, the breakfast dining room and the bar and cafe / restaurant with afternoon teas and meals. The were also clothing shops inside the hotel. There was a large international menu for breakfast to suit guests from many countries. The room was good with a desk for working.

Not a lot, it was quite a good hotel.

The hotel is well located, near a park, the lotus temple, restaurants and shops. The rooms are spacious with very good bathrooms. There is a good gym and nice swimming pool. The breakfast had plenty of options and great serving staff.

Sound insulation between the rooms wasn’t as good as I would like.

Unfortunately, I had some stomach problems but on talking about it with the Guest Relations Manager, she lost no time in connecting me with a local doctor who also was very helpful. When one is not feeling well one looks for home but all the staff, including those at the restaurant, made me feel at home. Thank God I was able to take the long journey back home.

The staff and food both for breakfast and dinner were very good. Special mention goes to Hello, the head waiter. And, of course, the lady manager who looks after guests. I was not feeling well for some days and she did all she could to make my days pleasant. Most staff were very polite and professional and being in the tourism business I have an eys for detail.