I love staying at the Metro, this was my 4th time staying at the Metro, feels like a home away from home. Rooms are comfortable and clean, breakfast buffet always delicious and full of variety.

This time we experienced an issue with the staff when arriving at the hotel but the lobby manager made extra efforts to turn the experience around by upgrading us, adding breakfast to our stay and giving us a late checkout.

Excellent Room, Excellent Breakfast menu, Excellent location being in the heart of City adjacent to CP.

The Check In Staff at reception on date of Arrival was very casual, which not only delayed my Check In but also inconvenienced me in changing room. Staff insisted I have not paid any advance so have to pay full 3 days room rent at Check In. I said I have paid by UPI on QR code that came from Hotel on email and also got acknowledgment from Hotel on email. Then his colleague checked and confirmed this to the concerned staff. I was also given twin bed room instead of single King size bed that I had opted and was confirmed by hotel on email through Booking.Com. I had to wait in the firts allotted room for 15 mins to get it changed to single King size bed room.

We had to book the hotel at the last minute as our other accommodation fell through. We were very lucky to get the room and had a wonderful stay. The staff are incredibly friendly, helpful and go the extra mile. We ate the buffet breakfast and dinner that was included in our stay each day - it was delicious every single time!! Definitely try the Indian food at the buffet - it's incredible! The hotel is a short walk from the metro which is perfect for exploring Delhi and getting to the airport. There's also taxis available at the hotel and auto riskshaws just a minute away.

Warm and hospitable staff in the reception and security. Clean and comfortable room with well appointed toilet and Mini Bar. Very comfortable bed and pillows This is my preferred accommodation in Delhi on business trips

Breakfast staff is inefficient and inattentive. Breakfast spread was ordinary with bread and Danish being very dry and unappetizing. Saw a waiter pick up nuts from the buffet counter with his hands and eat them TV leaves a lot to be desired. TV itself is quite small and absolutely no choice of channels. Looks like the hotel has not subscribed to any Cable. These issues have to be taken care of

A decent large hotel. The rooms were very nice and the beds exceptionally comfortable. The spa has a free-to-use steam room which was great facility after a day travelling, eps as Delhi is pretty dirty/smoggy. There was an enormous and impressive choice for breakfast

The location is okay, there is a lot of poverty/homelessness nearby. We only stayed 1 night so didn't venture out partly because of this, plus there are restaurants onsite. We chose Chutney restaurant, and while the food was nice, we felt it was over-priced for what we received. Food and Alcohol tax is high in Delhi and is in addition to the prices shown in the menu. That caught us out!

Breakfast was lavish with an array of Veg as well as Nonveg food which was lip-smacking. the staff at the breakfast area was very cooperative and hospitable. the rooms were well-lit with comfortable beds and especially the cushions. the location of the hotel was also very convenient to travel to a lot of destinations. the entire staff was very humble and ever-ready to help. I was traveling with my aged parents and we all enjoyed our stay here.

Good value hotel in a good location. Pool very nice on a hot day! Room very clean, special thanks to Roopchand who kept my room spotless and was super helpful. Would stay here again. Good breakfast too. Their taxis were good too - big shout to the super nice, honest and helpful Narender Singh +91 9968228921 - he took us everywhere, even to the airport at 4am.

More poolside furniture. But not many people seemed to use the pool so we could use the sunbeds. It is such a lovely pool, would be nice to make more of it.

- they gave us a room with shower and not with the bath tub as I booked. Promptly they moved us to another room. - housekeeping - food

- wifi (very unstable and slow, not acceptable for a 5 star hotel) - uncomfortable interaction with staff. Indirectly they are showing that a tip is always required. Example we have 3 light carry on bags, which we can manage to the taxi. Three staff helped us and stood around which made me very unconfortable. You can not expect people giving tips for any interaction. Fake looking customer service to be revised by the management as can lead to annoyance.

Nice clean rooms, all twin. Allowed us to leave our bags in the luggage store for 4 days, before our next stay at the hotel. Breakfast was a fairly good spread (particularly the freshly cooked omelette).

Restaurant was very overpriced, which was a shame. The hotel transport was also overpriced, but using Uber/Ola worked well. Not super close to any metro stations. All rooms were twins even though we requested doubles.

Nice staff very helpful nice clean rooms

only 2 devices allowed on wifi so if 3 people staying in one room only 2 devices out of 6 (phones iPad) that can connect