Restaurant and house keeping services were quiet good and accommodating. Location of the Hotel is also very good and near to big malls, auto stands etc.. The front desk Sr. stuff was quiet helpful to adjust with the need of the hour.

There is no swimming pool or at least the service was not offered at the time of my visit. There is no Kids play area or junction although it was recommended for family visit. Considering the big establishment Lemon Tree is and being in Siliguri, they should be having a provision of travel desk in the Hotel. It was all phone based and difficult to judge whether they will provide the service like the Hotel.

Wonderful property, well kept, clean, courteous and professional staff at par with a 5 star stay. Room was clean, Buffet breakfst creatively picked and ambiance serene and refreshing.

I liked every bit of the hotel. In fact I stayed in Mariott, Siliguri thereafter but Lemon Tree naileld it. Nothing i can write in negative about tjhis property exvept that it is located in a commercial street but once inside it sure is lovely.

This was an overnight transit stay on our way to the hills. The property exceeded our expectations. They even gave us an upgrade, dont know why though. The facilities are excellent. Breakfast spread was delightful. The service was excellent, provided by an ever smiling staff!

The internet speed could have been better.

Decor

Water was not draining in the shower enclosure due to bunch of hair that had got accumulated and was not cleared in the housekeeping checks. The drain uses a closed lid and the bunch of hair was beneath the lid and hence not visible. It needed the plumber to come and do the needful.

Breakfast was fine, a wide range of Indian cuisine and omelets on request

From about 10am to 10pm (sometimes later) we were disturbed by the sound of building works on Level 2 which we were told is non-hotel space. The desk staff were able to influence the finishing time when they received "complaints from other guests"

The hotel staff are very courteous and are ready to go xtra mile to give you a complete xperience

Food options on the menu are not very satisfying , western cuisine and good seafood options are missing from the menu. Didn't like the battered prawns as the batter was too thick.

This hotel had all the amenities necessary to make it a very comfortable stay. The rooms are though fully designed and the staff is helpful and friendly. They have wonderful buffets and a la carte menu at Citrus cafe. Overall an enjoyable stay would definitely recommend it.

Only con is the pillows were too soft some firmer pillows would be appreciated

This is the second time we stayed there. With well designed large clean rooms and all the necessary amenities it's definitely value for money. I would recommend it to anyone visiting Siliguri.

The location isn't great but one can easily get round by rickshaw

Breakfast was good with plenty of options. The restaurant and housekeeping staff were very helpful and quick to act

The receptionist could have been a bit more prompt

Staff is really welcoming and friendly. Rooms are good and spacious

I had to re jest for toilet papers and also the tissues were not there in the room. The bathroom has half used tissues, need some improvement