Our stay was exceptional, largely thanks to the outstanding hospitality provided by Mr. Arif. From the moment we arrived, the staff greeted us with genuine warmth and enthusiasm, making us feel right at home. Mr. Arif went above and beyond to accommodate our requests. It was evident that the staff genuinely cared about our experience and were committed to making our stay as enjoyable as possible. The dining experience at Earthen Oven was a highlight of our stay. We enjoyed a memorable dinner at the hotel’s fine dining restaurant, where the quality of the food and the attentive service combined to create a truly memorable culinary experience. The attention to detail in both the food and the dining environment was exceptional.

The location of the hotel was far off from the lal chowk and main attractions of Srinagar..

1. Lovely ambience with authentic historical Kashmiri decor and antiques. Great tea lounge, library, restaurants, live Kashmiri music 2. Modern facilities: well-equipped gym wuth battle ropes, kettlebells, badminton, table tennis. Nice spa 3. Great location: close to Dal Lake, the Mughal gardens Shalimar and Nishat gardens, KCI emporium which is a reasonably priced handicrafts emporium with weaving demos 4. Amazing Food: Great choice of restaurants with a authentic Kashmiri,Indian and international options. We liked the Kashmiri wazwan options at Earthen oven and the array and live station at breakfast 5. Great complimentary food: The welcome drink kehva with spices and sliced almonds was one pf the better lehva we had. And the daily complimentary high tea had masala chai, pakodas and samdwiches etc

Wish the gym opened earlier in the morning before guests left for daytrips

Nice cozy hotel with walking distance to Nishat Mughal Garden and Dal lake and tourist area. Tasty food served in 2 restaurants. Courteous helpful staff.

Location and layout rendering cozy feeling, having nice spa and facilities

Very beautiful property.. they have maintained the cultural charm of Kashmir with all modern amenities. Rooms are very well ventilated and warm. Mr Irfan Mir, GM and Mr Imran were very courteous and quick in their response. Their warm and personal touch made our stay in Srinagar memorable. The women staff at front desk and restaurant deserve special mention for their warm and courteous care towards my spouse and kids. I convey my heartfelt thanks.

Amazing location and the property structure was truly native with all required facilities. Would love to visit again.

Sometimes in the night it was bit warm May be due to power outages.

Beautiful property. One of the best Indian restaurants (Earthen Oven) in town...absolutely delicious Northern Indian food. Friendly and helpful staff. Were very helpful in setting up a driver for our stay in Srinagar.

While the location was extremely quiet and beautiful, it is a bit of a drive from town, and during rush hour, it can take some time to get into / out of town. Hotel was also on the pricey side for similar hotels that we've stayed at in India.

Food and the support staffs were very helpful

Hot Water availability was a big concern.. with the cold weather outside the need for hot water in the shower was a must. But the water was lukewarm

The food was very good. The staff and waiters were extremely courteous and very forthcoming and were constantly asking for feedback on the quality of food and services.

The pricing is too steep and this is the overall scenario in Kashmir. In Kashmir everything right from stay in hotels to food to sightseeing everything is extremely costly.

The Staff were very well trained and extremely professional. The service you get at this hotel is second to none, probably the best service I have had at any hotel. Worth every penny you spend.

0 blemish

Very good, neat and clean property. Excellent hospitality, breakfast and food facility.

Traffic Jam on Boulevard street to reach the property.