- I asked for a room with a Mountain View. The view is good, but sometimes you can hear the sound of vehicles. The other room has a view of the hotel pool/restaurant/garden. If you don't get a room with a Mountain View, you can still see it on the Zen Deck (hotel facility). - I tried 3 places to eat in the hotel, namely LL One at lunch, Fire Grill at dinner, and Breeze Lounge in the afternoon. Of the 3 places, in my opinion, the best is LL One. Breakfast is also provided at LL One and there were so many options. Great for big eaters. - There are many facilities provided that I cannot mention one by one. But what I like is music played live. At dinner, it is accompanied by modern songs, while at breakfast it is accompanied by traditional songs.  This is the view from the balcony, executive deluxe room number 605, when the fog appears and when the sun rises.

Small but non-emergency things, like a loose shower handle, a flashlight that won't turn on, and a door peephole that's too high, so I can't see guests. I'm around 150 cm tall.

love the landscape and interior design and surrounding with nature delight. hotel staff are really good, helpful and very polite. the buggy cart also quite helpful cause the parking area a bit far from the lobby. swimming pool is great.

at the time all the kids activities are closed, so basically kids could only enjoy swimming. the flying fox and archery are temporarily closed but they don’t provide your kids with other options. i would expect the sport facilities should grow other than swimming. the gym also small, basketball area is just tiny for little kids only. expanding renovation also still under way, so there are still some noise. the location is quite isolated, no supermarket or culinary place near hotel so you need to make sure that you’re all packed up before going to the hotel

- Breakfast is excellent so many food and baverages and all of them is delicious. There is Indonesian breakfast menu and ammerican breakfast menu. Nasi Goreng a lil salty for me. Bubur sumsum is the winner. - The hotel facility is very good, kids can swim ( There are 3 pools ) , also play in indoor playground, many kids activity. - The Breeze Lounge is so awesome, the coffee, ice cream and pastry is so delicious. - There is shuttle car to pick me up from parking area to hotel lobby. - Hotel staff hospitality is very nice and friendly. - Hotel location can easy accessed via toll exit gate "Bogor Selatan" Summarecon or Gadog.

the kids indoor playground is small, there is no bath tub in room. the bed matrass not comfortable for me.

The service and the staff are excellent. All people we dealt with are friendly, professional and hard working. Doing their best to satisfy requests of the guests. Would mention waitress Lizmi ( breakfast), concierge Nova. But other people were great in their job, too. Breakfast and buffets excellent.

No trips are being offered as excursions. No problem to get a car with a driver ( hotel arranges that) but no guided excursions.

Overall its very clean and well treated. But one thing that surprised me, I booked two connecting executive deluxe rooms, but we ended up being upgraded to one suite room and executive deluxe room. The suite room was so good!

The Covid protocol is very weak there. Guests are not being asked to scan PeduliLindungi QR to enter, its very disappointed considering this current situation. Staffs are wearing cheap masks especially the staffs who are actively come and go to the rooms.

the facilities, especially activities for kids. they have kids pool, indoor, and outdoor activities such as flying fox, tree to tree, feeding rabbits, climbing, that makes kids excited and happy :)

almost nothing, but maybe a bit improvement in breakfast menu variations. the food taste was excellent but not offer much variations.

The room was very spacious and clean, facing the hills and greenaries. Breakfast was delicious with an excellent mix of western and local cuisines. The gym was clean with sufficient equipment. The staff are friendly and professional.

It took a while to get our luggage to our room when we first arrived.

Everything! Location was perfect, food was great and the staff were awesome. Definitely recommended, also for family with small children. A lot of activities for the whole family.

None.

Facilities and Staff A good initiative from staff during breakfast. He offered us pastries while waiting for long queue during breakfast.

Sitting far away from breakfast location. Long waiting for omelete.

The staff were friendly and the spa was amazing. Location is great as it's close from the highway and can avoid the puncak one-way situations.

The room lacked sound proof, the sounds from the hallway were audible and the sounds of kids running and yelling woke me up several times.