The hotel is very big, and even though it is dated, it must have been fabulous in it day, it is very clean. Fir kemang it's in a good location you can walk to a few shops, restaurants and the eastern promise across the road is a good English based pub with food and live music. The staff in the restaurant were amazing

If really does need some renovating, the first thing you see on the big staircase is the completely threadbare carpet. The lighting in the rooms isn't great but the size of our grand delux was huge

Room was very clean and I felt comfortable staying there with my wife and newborn baby. And it was very quiet. Reception and concierge staff were very helpful.

WiFi was down for a few hours on the day we checked in and without local SIM and cellular data I was unable to do many things. Water taps(opening and closing valve) kept coming out in the toilet. It will be great to upgrade those taps with more convenient design. Overall hotel is great and I'll certainly come back in the future.

Great selection of options for breakfast, the location of the hotel yields easy access to shopping and restaurants and the room was designed with clean and elegant finish, yet providing all the necessary amenities.

Nothing to offer, please keep the high standards and professional exhibited by your staff, your staff are great ambassadors, well done.

I stayed in Grand Deluxe King for 3 Nights incl NYE. The hotel room was big enough. The location is near Kem Chicks, KFC,Bajawa,OMG,Starbucks and many popular spots. The service also quick and great. Nice staffs

The food was not good enough. No varieties. Almost same menu everyday. Some people could bring more people without adding extra charge. The hotel shoudl worry about it. My room is near the resto and connecting to other room, so I could not sleep easily.

The both guys by the name of Mr Anil and Mr Zahran r d most responsible people they took their job professionally...even a slightest thing they will come to solved it

I like how they served the breakfast it look so wonderful and stunning

Nice spacious and comfortable rooms. Staff were amazing and helpful and accommodating, gave me an upgrade since arcon in my first room was not working well

Furniture and Aircon in some rooms was a little old and could use some revamping but nothing major

Very convenient location for my particular needs. Also the quality of the food I ordered from Room Service was excellent.

Quite slow room service after placing orders

The hotel is in close proximity (walking) to restaurants and pubs. Easy to arrange for business meetings without depending on traffic conditions.

The hotel is a bit old with the bathroom having simple features. The public areas in the hotel could need a up-grade though acceptable for a normal stay.

The staff and facilities are great. The buffet breakfast is one of the best I have had in Jakarta.

The hotel is showing it's age but I think the pricing makes up for it. Still quite comfortable.

The Swimming Pool Breakfast is very good although not very much suitable for westerners (bule), but good enough.

The lack of maintenance that makes the the overall aspect of the rooms not as good as it could