Great location, amenities and facilities. Easy check in - although there was a small deposit at the beginning but nothing major. Super helpful staff at the lobby too and good place to chill on the ground floor.

The shower was on the same plane as the rest of the bathroom so upon showering the water went everywhere. You could also hear the outside noise in the mornings (mainly the neighbourhood prayers I think) so the room wasnt completely soundproof. But overall nothing too major.

First of all Housekeeping's staff so great, before that incident happened on nite time I checking in, 1st impressed wash shocked because on the hallway was smells smoking and my bedroom too, it causing my asthma bad, I had bad nite sleep, I complained, next day the management called me & apologized for inconvenient, they give me free breakfast but sadly I can't make it because my jetlagged situation. Housekeeping's staff so awesome, another day on same floor I stayed was smells stink cause by smoking, am not yet complain to hotel's staff, on same day am back on afternoon time, I noticed they put ozone machine to purified the air. I am so happy how quick they do action. So I extend stayed on different floor until I flight back home to UK. All staff from Veranda Residence at Puri so helpful, kindly and yes I did feels like this hotel is my 2nd home here. Thank you for your hospitality during I stayed. I will see you all this December 2023. All the best

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Location is good as it it close to my JKT office + next door to Ranch Market

The THUMPING noise of the music from the venue below. I was in room #01-02. The LIFT was undergoing service and that was not good experience wait for lifts.

The breakfast is good, well prepared, delicious with fresh juice every morning. The room is quiet. The beds are comfy and the room is quite spacious. Hot water is available piping hot throughout the day. Near the Farm Market for basic needs.

The location is rather hidden, you might miss the entry. The pool, although clean and I think available, is located and seen-through from the lobby -- just something to consider if you are a rather shy person like myself.

Overall ok.

I need to go up and down for smoking. If there is a smoking area at each level might be better.

Great and convenient location, very clean room, good facilities (they provide microwave and fridge in our one-bedroom suite), friendly and helpful staff

Noises a whole night above our room (it seemed that there was a party?)

Location is very strategic, as it surrounded by restaurants and super market. Facility is also good and very worth the price.

Nothing

Overall good

Nothing

Beside things in the title, I like the shower and nice HD tv channels. Bed and pillows are nice too.

During corona they should have provide breakfast in bento boxes, but they did provide alcohol swabs around. So its still okay

near to everywhere

nothing