new room, friendly and helpful staff and security guards, water dispenser outside room in the common area, Indomaret at B1.

Location, literally you need to order a grab to go anywhere. Parking can be confusing because of lacks of signs. Only two lifts to serve 39 floors! The other two lifts should be enabled. B1 lobby is super hot as the aircon is always turned off.

A very clean and neat hotel. Staff are quite helpful. I requested for the bed to be decorated as it was the first night of our honeymoon and it was done nicely (extra charges applied for this, however). Both bath and shower had hot water. Comfortable bed & a lovely view from the balcony, what more could you ask for? :)

Our TV didn't work on our second night but someone from reception came to resolve this. The location is a bit secluded from the malls, restaurants, i.e. nothing is in walkable distance.

Perfect wifi. Full aircon. Can get rooms nice and dark. there was a mart downstairs (had fried chicken, donuts, coffee, fruit, nappies, near all i need). Service incredible. Pool had a slide which was a hit.

more coffee pods and cutlery wouldve been nice. couldve been more elevators..

Staying for 4 days 3 nights at One Bedroom Suite. Room was clean, complete amenities. Come with huge bathtub, and the buffet breakfast have quite a lot of choices. Overall quite satisfied. Very close to Soekarno Hatta Airport and PIK

Hotel staff were friendly and welcoming. Breakfast spread was good. Food were tasty. Great swimming pool. Room was clean, bed was comfy.

Room was warm during the day up to midnight. Only a few sunbeds were available at the pool side and fully occupied. Lifts in operation were inadequate.

Tasty Food Free dinner Free dispenser Interior & ambient is nice & comfortable This hotel provide many facility like pool , kids playground Staff were helpful

Limited lift facility (we stay in 38th floor and takes time to go up & down) Have to use transport to go to minimarket

The staff were exceptional, really helpful, and always happy. The location is not so far from the airport is a bonus.

There was little close by in the way of food outlets.

I would like to thank Bryan for guiding me back via lift to my room as I only have 1 card key. Would appreciate to have 2 keys for each room and a banana, apple or fruit welcome. Thanks

the staff were good and polite, the room was clean and have nice views

the mosque beside the hotel was so noisy and shouting loudly at 4.30 am for one our straight non stop. It was not the hotel's fault though.

The rooms are clean and it offers two bedrooms apartment which is very useful for family of four.

The staff are not as friendly as the other Harris hotel.