The staff were friendly and also ready to help, the hotel was a good location with a motorbike, a food court right opposite and some stores walking distance from it. We used their gym and pool daily, the breakfast was nice and we liked the buffet style breakfast although they didn’t change the food variety that much, probably every other day.

The parking for the motorbikes downstairs smelled funny but was bearable. The sink did drain but took some time to drain completely and ants somehow managed to get into the bathroom but none of these things were really a big deal for us.

- Varied breakfast and nice fruits. - Nice room with good fridge. - Table and chair allows you to comfortably work there. WiFi speed is ok and stable enough to work. - Underground parking for scooter - Staff is amazing - Location is good enough. There is McD 3 mins from the Hotel, Ikea and nice beach to surf 8 mins by scooter.

- Smell and cleanliness in the underground parking. - The room needs a little bit of refreshment (Some sockets are hardly working for example) - There is no laundry available the time we lived there

Breakfast was awesome Helpful staff Pool was amazing View from balcony was good Bed was comfirtable

All things are good except that bathroom floor mainly shower area is really slippery and they did not provide any slippers. Another thing is their router blinking strong blue when all of the lights are switched off in room during night. It was disturbing.

The staff are all so nice and welcoming. The breakfast was really good; you can order your eggs and pancakes the way you like and there is also a great buffet, I really loved the Mie goreng (fried noodles). The swimming pool area is really nice. They let us keep the luggage at the hotel for free while we went to Gili Air for a few days so we could just take light luggage with us, which was so nice of them. The staff is always willing to help and assist you.

You can’t buy any drinks at the hotel to have at the pool etc (but just across the street is a food market and very close by there is Papaya the store).

This hotel was good value for money especially for anyone on a budget.

Although i did not use the pool, it looked like it could be cleaner, although considering the cost of the room, this is a very minor criticism. Breakfast was adequate as you would expect although there were some very delicious beans in a light tasty sauce on one occasion.

I like friendly staff

It was so noisy during night around 10.30 until 11.30,it’s came from my neighbors they were doing party in there room.i can’t sleep and my kids was crying because they can’t sleep.i need to call reception to help fix the situation and about 30 minutes later everything getting better. That’s my experience during our stay in diamond hotel.

Right opposite to a food street, big swimming pool, and nice breakfast. Loved our stay here. They also gave us free room upgrade that was really nice of them

The property needs a little maintenance. There was sewerage smell in the lobby. But overall the experience was good, so we didnt get much bothered due to this

i like the staff and the location of the hotel access for the food and interest place to go

please variety the breakfast menu it keep repeating every day and may open order for the cafeteria up to 10pm

Long story short - everything. The room is very spacious, AC is even too good that it becomes cold sometimes, but you can change the temperature so it's OK, balcony is good, missing chair but no big deal, bed is comfy, toilet was very clean, no bad smells (a huge plus for that), wall table for laptop, big mirror, hair dryer etc. Staff is very kind and friendly, always there to help. Breakfast is delicious, but not much choice so after long time it gets a bit boring (we booked initially for 7 days, yet we stayed a month). WIFI coverage is great, from room, pool, to restaurant and lobby, the connection is good. Although, it's slow (2 Mbps). If I go back to Kuta, I will come again here for sure. Bonus: you got squirrels on the wall above pool and they are super cute.

WIFI speed (2 Mbps), although the connection is good everywhere. No big trash can and ashtray in the pool area. 20 minutes walk to beach, but hey, not that bad.

Excellent value for money great breakfast choice and quality .Rooms spacious and clean.Staff were always there too help .Many places to eat and drink across the road .

Nothing