I booked a room with a balcony and was very happy with the view I got! It was overlooking the pool, surounded by greenery and beautiful frangipanis ❤️ There was a glimpse of the sea and amazing sunset view! The hotel overall is pretty nice, but it feels like it needs better maintenance. The room amenities and cleanliness could definitely be improved. However, the staff was nice and always ready to help. WiFi worked quite well for me and it was a good place to do some work.

There were old stains on the sheets and dust in the corners. The bathroom really needs some deep cleaning (and it was constantly leaking). No hand soap provided. The TV didn't work. The room door felt not secure enough as there was a visible gap when it was locked.

Very friendly and helpful staff, especially Gede! He always greeted me with a smile and made conversation! Other staff members were also very friendly and willing to help. Thank you! The pool area was really nice and relaxing with a good-sized pool to be able to swim. It was nice to have a restaurant onsite, as if you don't hire a car or scooter, it's a little difficult to get places.

You need a scooter or car to get around, but these are both available to rent from the hotel, which is really helpful.

Beautiful modern room with fantastic AC

No ability to dictate whether you'd want your room cleaned so have to tell the staff every morning not to break into your room

The Staff was excellent !! especially Rijal.. very helpful and knowledgeable. Also the Food was surprisingly good , the Ayam Taliwang used the real kampung chicken , free range natural village chicken very well grilled , and the sauce was very good. Also the Lontong for breakfast with fresh nangka and good sambal was excellent. Found out owner if food focussed with restaurants Only Mee in Mataram and a Satay restaurant in Sydney Australia . Good simple ambient music in cafe

Low wi fi signal, water flow low from faucet, toilet bowl stuck a little ,

Lovely, clean rooms. Nice pool, friendly welcoming staff. Arrived at 5pm and walked to The Kliff restaurant for sunset meal. Amazing, definitely recommend this restaurant.

Asked for an extra bed. Thought we paid for this on booking.com before arriving. Left hotel with money to pay for extra breakfast but not asked for extra bed fee. Now been chased for fee once we have left hotel and gone to another island!

Good spot for passing through. Beautiful and peaceful pool area. Our room was right outside the pool and enjoyed some nice afternoon sun. Pancakes at breakfast were great. Comfortable bed and nice bathroom.

Safe and TV didn't work. Unfortunately we are traveling with a baby and didn't have means of transport like a scooter so was quite far away from everything without one... If you dont have a scooter or plan on riding one maybe stay somewhere closer to town. If you're child free and have transport then this is fine especially for price point. The local beach here isn't great.

Everything is very good in this hotel. It's beautiful, the room is big enough for a couple, the staff is very nice, food is good, the pool is clean and there are enough chairs to chill in the area. Also right across the street the beach is beautiful , you can have cool sunset times there .

I'll just mention the fact that twice our room was left open after the staff passed to clean it. We found out about that when coming back in the evening .

The property is so well-maintained, neat and clean. Location is very good. Peaceful and serene. Good quality bikes on rent. Best part of it all is the people over there, so sweet and helpful. Great experience!

Beautiful property, delicious restaurant, and kind staff. It’s easy to get taxis and tours, as the staff is very knowledgeable. I also loved the pool 🤭

There isn’t a washing machine, so laundry need to be done off property, but the hotel will do it for you

The staff were amazing and really went out of their way to make sure we were comfortable and catered for. The hotel is excellent value for money.

It is a little bit further from the township but having a scooter helps with that.