219 reviews
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
From
$76Jl. Mayjen Sungkono Kav.87 - 89, Surabaya, 60224, Indonesia
219 reviews
Choose dates to view prices
1/45
From
$76Free parking
Outdoor swimming pool
Free wifi
Sauna
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Welcome to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, a luxurious 5-star hotel located in the vibrant city of Surabaya, Indonesia. With its ideal address on Jalan Mayor Jendral Sungkono, just 3.7mi from the city center, this hotel offers the perfect blend of convenience and elegance. With 219 reviews, this hotel is a top choice for travelers seeking a comfortable and memorable stay.
Experience world-class amenities and services at Hotel Ciputra World Surabaya. Start your day with a delicious complimentary breakfast, and take advantage of free parking and free WiFi. Relax by the outdoor swimming pool or indulge in a rejuvenating spa session. Stay in shape at the fitness center and unwind in the hot tub or sauna. The hotel also offers a variety of extra services including shuttle service, airport transfers, and a golf course for an additional charge.
Each room is equipped with modern comforts and features, including air conditioning, a private bathroom with bathtub and free toiletries, and a flat-screen TV. Enjoy stunning views of the city from your room and take advantage of the 24-hour front desk and room service. Whether you're traveling for business or leisure, Hotel Ciputra World Surabaya has everything you need for a memorable stay in Indonesia.
Please note that rates start from just $76, offering excellent value for a 5-star hotel experience. Book your stay today and immerse yourself in luxury and comfort at Hotel Ciputra World Surabaya.
At Hotel Ciputra World Surabaya, you'll have more than just one pool to choose from. Take a refreshing dip in the first outdoor pool while enjoying breathtaking views of the city. If you're looking for something more exclusive, head up to the rooftop where you'll find the second pool. This adults-only pool offers a secluded and sophisticated atmosphere, perfect for unwinding and soaking up the sun.
When it comes to dining, Hotel Ciputra World Surabaya has you covered with its on-site restaurant, The Gallery Restaurant. Whether you're in the mood for American, Chinese, Indian, Indonesian, Pizza, Seafood, Asian, International, European, or Grill BBQ cuisine, you'll find it all in this modern and romantic restaurant. With its family-friendly ambiance and diverse menu, it's the ideal place to satisfy your cravings and enjoy a memorable dining experience.
To make your stay even more convenient, Hotel Ciputra World Surabaya accepts various payment options including cash, Visa, Mastercard, and JCB. This ensures that you'll have hassle-free transactions during your time at the hotel. So whether you prefer to pay with a credit card or have cash on hand, this hotel has got you covered.
Book your stay at Hotel Ciputra World Surabaya today and indulge in the luxury and comfort that awaits you. With its beautiful pools, diverse dining options, and convenient payment methods, this 5-star hotel is the perfect choice for travelers seeking an unforgettable experience in Surabaya, Indonesia.
Closest airports
Juanda International Airport
7.5miAbdul Rachman Saleh Airport
43.8miMost popular amenities
Free parking
Outdoor swimming pool
Free wifi
Sauna
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
View
Free toiletries
Soundproof
Bathtub
Private Bathroom
Parking On Site
Rooms
Show 4 photos
Executive Club Grand Deluxe, 1 Twin
1 Twin Bed
400 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Run Of House
x4
+
x3
More details
Room Run Of House
Executive, Twin
1 Twin Bed
More details
Show 4 photos
Executive Club Grand Deluxe
400 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.
Grand
1 Twin Bed
x4
+
x3
More details
Grand
Show 4 photos
Grand Deluxe, 2 Twin
2 Twin Beds
390 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Show 4 photos
Grand Deluxe, King
1 King Size Bed
400 sqft
Minibar
x6
+
x3
More details
Grand Deluxe is 398 square feet and includes a king-size bed 150-183 width plus desk and satellite tv .
Show 5 photos
Suite
1 King Size Bed
1 Double Bed
645 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
x8
+
x5
More details
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Show 4 photos
Deluxe Executive, 2 Twin
2 Twin Beds
325 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Show 5 photos
Suite, King
1 King Size Bed
1 Sofa Bed
645 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Welcome to our Suite, a spacious 646 sqft room that accommodates 2 adults and 2 children. Enjoy a luxurious stay with a king-size bed, private bathroom with a bathtub, and stunning city views. Indulge in comfort with amenities such as air conditioning, a minibar, flat-screen TV, and free toiletries.
Show 4 photos
Deluxe, 2 Twin
2 Twin Beds
325 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Experience the ultimate in comfort and style in our Deluxe Twin Room, featuring 323 sqft of spaciousness and picturesque city views. Unwind and relax with the privacy of your own bathroom, while enjoying modern amenities such as a minibar, flat-screen TV, and air conditioning.
Show 4 photos
Superior Deluxe
1 Queen Size Bed
355 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
More details
Experience the ultimate comfort and luxury in our Superior Deluxe King Room. With its spacious layout, breathtaking city view, and a wide range of modern amenities, including a flat-screen TV and a private bathroom, this is the perfect retreat for couples and small families.
Executive Grand Deluxe
+
More details
Executive Grand Deluxe
Show 4 photos
Deluxe
1 Twin Bed
x4
+
x3
More details
Room Deluxe
Deluxe Executive
x4
+
x3
More details
Deluxe Executive
Executive
x4
+
x3
More details
Executive
Show 4 photos
Grand Deluxe, Queen
1 Queen Size Bed
390 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Experience true luxury in our spacious Grand Deluxe Double Room. This stylish room offers a breathtaking city view, a comfortable queen-size bed, and an array of modern amenities such as a private bathroom, flat-screen TV, and air conditioning. With its soundproof walls and elegant design, this room ensures a peaceful and relaxing stay for up to 2 adults and 1 child.
Superior
x4
+
x3
More details
Superior
Club Executive, Twin
1 Twin Bed
x4
+
x3
More details
Executive Club Twin Room
Show 4 photos
Deluxe, Queen
1 Queen Size Bed
325 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Deluxe is 323 square feet and includes either a queen-size bed 150-154 width or 2 single beds 80-130 width plus desk.
Standard Room
x4
+
x3
More details
Standard
Show 5 photos
Superior Deluxe, 2 Twin
2 Twin Beds
355 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience ultimate luxury and comfort in our Superior Deluxe Twin Room. With breathtaking city views, a spacious 355 sqft room, and top-notch amenities including a private bathroom, minibar, and flat-screen TV, your stay with us will be unforgettable. Perfect for 2 adults and 1 child, our room features two twin beds and a soundproof environment ensuring a peaceful and rejuvenating experience.
Show 4 photos
Deluxe, Twin
x4
+
x3
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Deluxe Two Beds
Standard, Queen
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Show 4 photos
Grand Deluxe
1 Twin Bed
More details
Room Grand Deluxe
Executive Club Deluxe, 2 Twin
1 Twin Bed
+
More details
Executive Club Deluxe Twin
Show 4 photos
Deluxe Executive, King
1 King Size Bed
325 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Premier
x10
+
x6
More details
Room Premier
Club Executive
x4
+
x3
More details
Club Executive
Executive Superior
x4
+
x3
More details
Executive Superior
Show 8 photos
Club Deluxe, 2 Bed
+
More details
Show 4 photos
Grand Deluxe Club
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Deluxe, Single
More details
Executive Superior, Twin
1 Twin Bed
x4
+
x3
More details
Standard, Single
More details
Standard, Twin
1 Twin Bed
x4
+
x3
More details
Superior, King
1 King Size Bed
x4
+
x3
More details
Superior, Twin
1 Twin Bed
x4
+
x3
More details
Guest reviews
8.6
219 reviewsFrom
$76Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇾
Yew
8.2
8.2
(1) The staff are helpful, polite. (2) Sauna, although not too hot after adding water. (3) Department store next to hotel, but it was quite empty, didn't see a lot of body visiting the mall. Maybe it was during weekdays.
(1) Upgrade need to pay more, although they have empty rooms. (2) Swimming pool a bit too small (3) only partial view from my room (4) Hotel reception station at floor 8. (5) No convenient store around, need to go to the mall basement, there is a big department store. although not too far. (6) Hotel is attached with the "empty mall", beside that, there is no other attractions near to the hotel but only local residential area. (7) Even the mall has restaurants, I only found 2 Chinese restaurants, The duck King and The paradise Dynasty, especially Dynasty serving very nice food, but extremely expensive. a dinner for 2 easily up to Rp 800,000. (8) Breakfast a lot of choice but taste so so only
🇨🇳
Mohamed
10
10
My first impression of the staff was that they are very customer oriented and always greeted the guests with a smile, clearly seen behind the masks. The rooms are spacious, clean and the shower is complete with toiletries. The hotel was conveniently connected to the mall which was a plus! The room is cleaned daily and the complimentary bottled water is highly appreciated. The breakfast has good variety selection of both local and continental dishes.
Nothing to complain about.
🇳🇱
Wiseman
9.1
9.1
Breakfast was very nice with lots of options, restaurant was well staffed who were very efficient. Very nice room with large comfortable bed. On the whole a very nice hotel.
Car parking isnt sign posted very well but thats only a small matter.
🇦🇺
Farrall
10
10
The staff were super amazing and helped us out with difficult upcoming travel arrangements. We can not thank them enough. This hotel is second to none. We have been there 3 times now. Location, staff, food and rooms very high standard
Can't fault the place.
🇮🇩
Sarah
10
10
it’s our third time staying here. The last time we were here was 2 years ago, and we’re so glad that the hotel is still managed at a very high standard - the staff are always prompt fulfilling our special requests and handling of any issues. They delivered excellent service throughout from Concierge - In house dining - security and Reception and demonstrated professionalism and friendliness every hour of the day. Room remains comfortable and very clean just as we remembered it. Will always come back here again for stays in Surabaya!
🇮🇩
Dini
9.1
9.1
The breakfast was superb though I stayed on Ramadhan👌🏻👌🏻 the staff were so nice and helpful...
There should have been a minibar for the family suite, maybe a coca cola can and peanuts.. istead there was nothing at all... ZERO
🇳🇱
_dbxk
10
10
The staff was friendly and ready to assist. The hotel is well maintained and clean. The breakfast menu has a good variation of choice. The pool was perfect for a dip and has a few of the city and mountain (when it's not cloudy)
🇮🇩
Dekeidek
10
10
The location of the hotel. The friendly and professional staff. The style of the rooms and hotel The food is delicious.
Nothing
🇮🇩
Katrina
9.1
9.1
Strategic location, easy access to mall, near toll road to out of town, staff were friendly & helpful.
Amenities provided were not complete, there were missing items, e.g. conditioner was provided but not shampoo, and shower cap was not provided on my 2nd visit, but was there on my 1st visit.
🇮🇩
Djoko
9.1
9.1
the spacious room
some staff should stay in several food station to assist because there are so many varieties of food and the one with lots of rice choices was not attended
Points of Interest Around Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Airports
Juanda International Airport
7.5miAbdul Rachman Saleh Airport
43.8miAirports
Juanda International Airport
7.5miAbdul Rachman Saleh Airport
43.8miRestaurants
The Gallery Restaurant
Cuisines
American•Chinese•Indian•Indonesian•Pizza•Seafood•Asian•International•European•GrillBbqAmbiances
Family Friendly•Modern•RomanticPools
Location
OutdoorFeatures
With view•RooftopLocation
OutdoorFeatures
With view•RooftopAge restrictions
Adults onlyAvailability
All seasonAmenities of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Free parking
Outdoor swimming pool
Free wifi
Sauna
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
View
Free toiletries
Soundproof
Bathtub
Private Bathroom
Parking On Site
Amenities of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Activities
Golf course
Bathroom
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Coffee house on site
Minibar
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Non-smoking rooms
Room service
Soundproof
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Massage
Outdoor swimming pool
Sauna
Spa
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
View
Stay rules - Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
From
$76Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$33 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cards accepted at this property
Visa,
Mastercard,
JCB,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
At what times are check-in and check-out at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
Guests at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International can check in starting from 02:00 PM and need to check out by 12:00 PM.
Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide free parking options?
Yes, there is ample free public parking available on site at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. No reservation is required.
How much does a stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International cost?
Room rates at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International initiate from $76. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What types of rooms does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer?
The hotel offers several room types including Suites, Deluxe Twin Rooms, Superior Deluxe King Rooms, Grand Deluxe Double Rooms, Superior Deluxe Twin Rooms, Deluxe Double Rooms, and Grand Deluxe Twin Rooms. All rooms are non-smoking and have different sizes ranging from 323 sqft to 646 sqft. The occupancy of the rooms varies from 2 adults to 2 adults and 2 children. Bed sizes include King, Queen, and Twin beds.
How can guests spend their time at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
Guests at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a variety of leisure amenities to enjoy during their stay. They can relax by the outdoor swimming pool, soak in the hot tub/jacuzzi, or indulge in spa treatments. The hotel also features a sauna and a fitness center for those looking to stay active.
For dining options, guests can visit The Gallery Restaurant, which offers a range of cuisines including American, Chinese, Indian, Indonesian, Pizza, Seafood, Asian, International, European, and GrillBbq. The restaurant has a family-friendly, modern, and romantic ambiance.
If guests are looking to have a swim, there are two pools available. Pool 1 is located outdoors and offers a view, while Pool 2 is also outdoors but with age restrictions for adults only. It also has a rooftop location.
Overall, guests at the hotel have a variety of leisure amenities to choose from, including dining at the on-site restaurant and enjoying the pools.
Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a pool for guests?
The hotel has two pools. Pool 1 is located outdoors and has a view. Pool 2 is also located outdoors and is available all year round. However, it has an age restriction and is only for adults. Additionally, pool 2 is located on the rooftop.
Is there an in-house restaurant at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
Yes, the hotel has a restaurant on site called The Gallery Restaurant. The restaurant offers a variety of cuisines including American, Chinese, Indian, Indonesian, Pizza, Seafood, Asian, International, European, and Grill BBQ. It provides a family-friendly, modern, and romantic ambiance.
Are both cash and credit cards valid payment options at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
Yes, both cash and credit cards are valid payment options at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. Cash is accepted, as well as credit cards such as Visa, Mastercard, and JCB.
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